Lone Star Toyota of Lewisville

I purchased my 2005 4 Runner from this dealership new. My 4 Runner has been serviced at the dealership since I purchased. I have found repairs to be done timely & will continue having my vehicle serviced My 4 Runner has been serviced at the dealership since I purchased. I have found repairs to be done timely & will continue having my vehicle serviced without hesitation. I would purchase another 4 Runner from Toyota of Lewisville. There service has been exceptional. More

Contact with the General Manager. Great customer service. Fred did great trying to find me a vehicle. I'm fully satisfied with the turn out and this dealership will try to resolve everything possi service. Fred did great trying to find me a vehicle. I'm fully satisfied with the turn out and this dealership will try to resolve everything possible with in their hands. GM kept his promise. I would recommend this dealership to friend and family. More

I like how prompt the service department is on greeting me when I get there and how they explain what needs to be done and the cost without making feel uncomfortable and taken advantage of, which I wasn't. me when I get there and how they explain what needs to be done and the cost without making feel uncomfortable and taken advantage of, which I wasn't. More

I do NOT recommend this dealership. They care more about money than good customer service. I have faulty parts that went out way before they should have.(Toyota even issued a bulletin about it.) They are c money than good customer service. I have faulty parts that went out way before they should have.(Toyota even issued a bulletin about it.) They are clearly a manufacturer's defect, but they refuse to replace them even though I have an extended warranty. Other dealerships are doing so out of good will to their customers. I also recently knocked the driver's side mirror off my car. The part had to come from Toyota to match the paint color -- $170! I asked the cost for them to put it on, and they said $162 labor! I took the part to another repair place -- Repairs Unlimited in Lewisville. He had it on my car in less than five minutes and did it for FREE! I have been a loyal customer of Toyota of Lewisville for years, but loyalty means nothing to them. They have lost my business and my respect! Think twice about even purchasing a car from them. You want a dealership that will take care of all of your car needs after the sale. This dealership does not do that. More

I have been offered $33,500.00 for toyota siena XLE model with navigation. When i have accepted the offer and ready to buy the car, Austin Ledger, price controller came and forcing me to buy the maroon color with navigation. When i have accepted the offer and ready to buy the car, Austin Ledger, price controller came and forcing me to buy the maroon color car which i don't like. I have already given my choice color. When i refused to take the maroon color car, austin asked me rudely to go out of the dealership. They called my home number and offered me the $33,500.00 price and when i went they have treated me badly. I would recommend not to visit this showroom. They are real crooks. More

I have never posted a rating or a comment on a business, but Toyota of Lewisville definitely deserves some applause for a "Job Well Done." I needed to purchase a new Camry recently because my daughter was but Toyota of Lewisville definitely deserves some applause for a "Job Well Done." I needed to purchase a new Camry recently because my daughter was turning sixteen and was inheriting my old Camry. My previous experiences with car dealers has never been an enjoyable transaction, but with the help of our salesman Mark Gonzales and sales manager Preston this was the most effortless purchase I have ever made. Mark knew exactly what I was looking for, and his management staff made sure it was affordable. I used to dread going to a dealership for a new vehicle, but Toyota of Lewisville, Mark Gonzales, and his manager Preston have totally changed my attitude towards this. Thanks so much Mark and I LOVE MY NEW TOYOTA More

I originally got a price from the dealership and after I told them of a better price they said they would match it and in fact beat it by $200. When I called them to make sure of the price as I was driving told them of a better price they said they would match it and in fact beat it by $200. When I called them to make sure of the price as I was driving out there to purchase the car, they advised me that they could not sell me the car for that and that they wanted some $1900 more then they original quoted me. When I explained all this to the salesman, he said he would look into it and call me back. I never heard from him again. I then called and left messages for the internet manager to call but never heard from him either. I do not think that this dealership is honest with its customers and will tell them anything to get them into the showroom. More

IT was the worst ever experience. This dealership is run by a set of cons. We went to this dealership and spoke to the salesman, test drove the car we liked and we agreed upon a price. The store manager th by a set of cons. We went to this dealership and spoke to the salesman, test drove the car we liked and we agreed upon a price. The store manager that day too joined us and told that it was a done deal. since it was later in the evening we wanted to see the car in the daylight before signing it. The salesman and the store manager said that it is absolutely fine. Next we turn up with the check and the same salesman was not available so we were introduced to another and he said that there is no way they can offer that price. I see other reviews that a similar thing has happened in the past. Had I read that before I would have saved all the trouble. These guys are absolute cheats. The new salesman refused to let us talk to the store manager who had promised us this deal. I dont know what sadistic pleasure they get out of ill-treating customers. It's only a matter of time before they realize that their cheap selling tactics wont work. Please avoid this dealership. More

Being a single woman I was worried about going to a dealership by myself. I didn't want to get taken advantage of or drive off in something I wasn't completely sure I wanted. When I went to Toyota of L dealership by myself. I didn't want to get taken advantage of or drive off in something I wasn't completely sure I wanted. When I went to Toyota of Lewisville they greeted me with a smile and made me feel very comfortable. They asked me what I was looking for, my price range, and other a couple of other specifics. They led me to the perfect car right away. It had everything I wanted! It was the right exterior color, interior color, leather seats, etc. Being a first time buyer I was nervous about all the paperwork and wanted to make sure I understood everything before I signed. They took the time to explain everything to me as we went through it. As I was walking out I was very excited about my new purchase, not only because I got exactly what I wanted, but also because I got a great price! Thanks Toyota of Lewisville for taking care of me! I will definitely be back! More

Brought in my car because of drivers side window was making noise. They checked it out and said I needed a window regulator replaced. They ordered the part and gave me a free loaner car.Mike Hood took making noise. They checked it out and said I needed a window regulator replaced. They ordered the part and gave me a free loaner car.Mike Hood took care of my wife's Highlander and did a great job! More