Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Long Cadillac
Southborough, MA
51 Reviews
The team at Long Cadillac would like to welcome you to our dealership in Southborough, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Southborough, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in Southborough count on the high-quality vehicles and services found at Long Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 51 reviews
May 10, 2024
Great people to work with at this dealer! Very responsive and eager to help you find the vehicle you are looking for! Highly recommended to my friends and family! Very responsive and eager to help you find the vehicle you are looking for! Highly recommended to my friends and family! More
by SECHOLS
Verified Customer
Helpful May 10, 2024
I can't believe this kind of dealer is still exist with this kind of phenomenal service. highly recommended to give a shot at this dealer. this kind of phenomenal service. highly recommended to give a shot at this dealer. More
by mykids2013
Employees Worked With
May 09, 2024
Great customer service very knowledgeable about the product and easy delivery process makes buying very simple product and easy delivery process makes buying very simple More
by MARK@MMTRANSPORT.COM
Employees Worked With
May 09, 2024
This was the most dignified and rewarding vehicle purchase I’ve ever made. The Long showroom is super clean, sophisticated and welcoming. The sales process was no low-pressure: it was NO pressure. Lo purchase I’ve ever made. The Long showroom is super clean, sophisticated and welcoming. The sales process was no low-pressure: it was NO pressure. Long has a relaxed atmosphere and pace. My car consultant, Bruno, went the extra mile from first contact until I shook his hand and drove off. The sales process at Long is a breath of fresh air after weeks hunting for a vehicle and experiencing every flavor of deception, omission, high-pressure, and carefully orchestrated tactics. Not at Long. No hidden fees form beginning to end. No dramatic trips back and forth to management offices and no waiting games. We negotiated a fair deal on the first go-around, in a matter of minutes. I’ll look forward to serving my vehicle at Long as well… they have luxurious facilities for waiting clients to enjoy. Best experience, period. More
by edelmanfish
Employees Worked With
May 08, 2024
Excellent sales and service! ! Hank is a please to work with and did a nice job explaining the process ! Hank is a please to work with and did a nice job explaining the process More
by colin.lake
Employees Worked With
May 08, 2024
Long time lover of Long Cadillac, just bought my 4th vehicle from them and they never disappoint. vehicle from them and they never disappoint. More
by mikef21
Employees Worked With
May 05, 2024
Both Darryl and Joe in finance were excellent to deal with. All around great experience. with. All around great experience. More
by PLECHIARO
May 01, 2024
Excellent communication, great service. Jody explained everything to me, and the gentleman were also very nice when I picked up my car. Jody explained everything to me, and the gentleman were also very nice when I picked up my car. More
by dlizotte2319
Employees Worked With
April 30, 2024
The service department is excellent. A no pressure atmosphere and the staff is very professional and the price of the service is very competitive. Bring the vehicle for service you are v A no pressure atmosphere and the staff is very professional and the price of the service is very competitive. Bring the vehicle for service you are very confident because they are very knowable about the cars. More
by sfs14
Employees Worked With
April 30, 2024
They are professional and made this purchase so easy! From the first phone call to the signing of the papers to the time I picked up the vehicle. The entire sales staff was wonderful and a pleasure to w From the first phone call to the signing of the papers to the time I picked up the vehicle. The entire sales staff was wonderful and a pleasure to work with. I have nothing but good things to say. They kept me advised of the status of my vehicle order as it was being made. I will recommend friends. More
by lafrance_cindy
