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Long Cadillac
Southborough, MA
345 Reviews
The team at Long Cadillac would like to welcome you to our dealership in Southborough, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Southborough, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in Southborough count on the high-quality vehicles and services found at Long Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 345 reviews
April 29, 2026
Oil change, fast and easy. Done Scheduling a maintenance visit on line was seamless. Jody called and confirmed appointment, putting some human contact back into the experience. Done Scheduling a maintenance visit on line was seamless. Jody called and confirmed appointment, putting some human contact back into the experience. More
by Sierra Bob
Verified CustomerEmployees Worked With
Jody Smith, Service Advisor
April 29, 2026
They were courteous, respectful and listened to my concerns. They provided me with options and devised a course of action. The repairs were made in a timely manner. concerns. They provided me with options and devised a course of action. The repairs were made in a timely manner. More
by Dpcacciola
Employees Worked With
Dana Boilardi
April 26, 2026
I had an appointment for Thursday morning. My car was there at 630 am. At 430 pm my husband called because no updates all day. He was told car was not looked at today My car was there at 630 am. At 430 pm my husband called because no updates all day. He was told car was not looked at today More
by SBRAZA
Employees Worked With
Jody
April 11, 2026
Courteous, reliable, and knowledgeable as always. Job well done! Service keeps the car in good reliable condition. Job well done! Service keeps the car in good reliable condition. More
by rma470
April 08, 2026
Tohm and David were a pleasure to deal with. Always professional and courteous in their interactions with me. They ensured my purchase and delivery of my CT5 V Blackwing went smoothly to MN. I w Always professional and courteous in their interactions with me. They ensured my purchase and delivery of my CT5 V Blackwing went smoothly to MN. I would not hesitate to buy from Long Cadillac again. More
by briannesius
April 06, 2026
My new 2026 XT6 was stalling after every single I got gas. I reported once and tried some of the suggestions that Dana offered. The problem continued. I called and told Dana I would drop off the car for gas. I reported once and tried some of the suggestions that Dana offered. The problem continued. I called and told Dana I would drop off the car for as long as they needed it. He provided a loaner. The gas tank and charcoal filter were replaced. I have not gotten gas yet but am hopeful that the problem is resolved. More
by PAULL12
Employees Worked With
Dana
April 05, 2026
Love the sales sales good to do business with there is nobody that can beet you I will always do business with you nobody that can beet you I will always do business with you More
by NCO1957
Employees Worked With
