Long Cadillac
Southborough, MA
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Fast, efficient! My work was done quickly and efficiently. Comfortable waiting room and everyone I dealt with was professional and pleasant. My work was done quickly and efficiently. Comfortable waiting room and everyone I dealt with was professional and pleasant. More
All of the staff there were wonderful, From the service department,salesmen, Finance department,general manager. department,salesmen, Finance department,general manager. More
I've been a customer with Long Cadillac for many years they always have had a great service crew and great salesmen Very helpful never had an issue that they couldn't resolve Great staff. they always have had a great service crew and great salesmen Very helpful never had an issue that they couldn't resolve Great staff. More
Brian is the excellent. Had a 'transmission issue' he figured out it was a bal. Issue with the tires. Solved it and took care of it before we were going on vacation. Always Had a 'transmission issue' he figured out it was a bal. Issue with the tires. Solved it and took care of it before we were going on vacation. Always accommodating. Bought several cars at Long and will continue because of the sales and service. Brian is the back bone to the Service Dept. Patty Erickson More
Gave great recommendations on what my upkeep priorities should be. Was conscientious of spreading the cost out over time instead of doining all the preventative services all at once. should be. Was conscientious of spreading the cost out over time instead of doining all the preventative services all at once. More
I appreciate the time Luke spent with us to show us the vehicle and all of its features. It was an easy purchase to make because it was a great product and the sales team was wonderful. Followed up by the vehicle and all of its features. It was an easy purchase to make because it was a great product and the sales team was wonderful. Followed up by the service team that made the car look so wonderful thank you More
Leasing my new Cadillac Optiq was truly one of the best car-buying experiences I’ve ever had thanks to Ron, Thom, and David. From my very first conversation with Thom, I could immediately tell this team op car-buying experiences I’ve ever had thanks to Ron, Thom, and David. From my very first conversation with Thom, I could immediately tell this team operated differently — professional, transparent, knowledgeable, and genuinely focused on making the experience easy and enjoyable. The entire process was seamless from start to finish. There was never any pressure, communication was excellent throughout, and every question I had was answered quickly and honestly. It’s rare to find a dealership team that makes you feel this comfortable and valued as a customer. I gladly traveled over an well over an hour each way to work with them, and I would do it again without hesitation. That alone says a lot about the level of service they provide. I’m beyond happy with my new Optiq and even more impressed by the people behind the experience. I highly recommend Ron, Thom, and David to anyone looking for a smooth, professional, and genuinely outstanding car-leasing experience. Thank you again for everything! More




