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Long Cadillac
Southborough, MA
369 Reviews
The team at Long Cadillac would like to welcome you to our dealership in Southborough, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Southborough, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in Southborough count on the high-quality vehicles and services found at Long Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 369 reviews
April 08, 2026
Tohm and David were a pleasure to deal with. Always professional and courteous in their interactions with me. They ensured my purchase and delivery of my CT5 V Blackwing went smoothly to MN. I w Always professional and courteous in their interactions with me. They ensured my purchase and delivery of my CT5 V Blackwing went smoothly to MN. I would not hesitate to buy from Long Cadillac again. More
by briannesius
Verified Customer
April 06, 2026
My new 2026 XT6 was stalling after every single I got gas. I reported once and tried some of the suggestions that Dana offered. The problem continued. I called and told Dana I would drop off the car for gas. I reported once and tried some of the suggestions that Dana offered. The problem continued. I called and told Dana I would drop off the car for as long as they needed it. He provided a loaner. The gas tank and charcoal filter were replaced. I have not gotten gas yet but am hopeful that the problem is resolved. More
by PAULL12
Employees Worked With
Dana
April 05, 2026
Love the sales sales good to do business with there is nobody that can beet you I will always do business with you nobody that can beet you I will always do business with you More
by NCO1957
Employees Worked With
April 02, 2026
Everything was excellent except when I got home the check engine light was on and I called the next morning to talk to the general service manager. He wasn't available and whoever answered the phone told me engine light was on and I called the next morning to talk to the general service manager. He wasn't available and whoever answered the phone told me it wasn't them who could have caused that. I told them the dipstick wasn't pushed in all the way and was about 6 inches high and they said oh it might have been that then. They said to bring it back for a diagnosis and I said I wasn't going to drive it there with the check engine light on son had someone come to the house and check it. The code said something about emissions and ended up pushing the dipstick back in and he reset it and it has been fine since. More
by dnovak53
Employees Worked With
Dana Boilard
March 26, 2026
I’ve been with this dealer for a least 7 years. Good service and good oropke Good service and good oropke More
by SOMCAS
Employees Worked With
March 22, 2026
I used to have suburban and whenever my oil was low they would fill it, now that I have a Cadilaac and having same issues, they said I can bring it back and have it filled for $20. would fill it, now that I have a Cadilaac and having same issues, they said I can bring it back and have it filled for $20. More
by Rajamannan1977
March 22, 2026
Brian always takes great care of me and the car! I get it back clean as a whistle and that means a lot! I get it back clean as a whistle and that means a lot! More
by MELISSARUFF
