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Long Cadillac

Southborough, MA

Overview
Employees
Reviews
4.8
417 Reviews
The team at Long Cadillac would like to welcome you to our dealership in Southborough, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Southborough, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Southborough count on the high-quality vehicles and services found at Long Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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218 Turnpike Rd. (Rt. 9)

Southborough, MA

01772

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Showing 417 reviews

June 25, 2026

It was great no issues Nothing else to it great Sorry nothing more Disappointed did not get a caddy for a loaner when I was told I would only have Cadillac. More

by JLARSON258
Recommend Dealer
Yes
Employees Worked With
Dana
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June 24, 2026

Excellent service and timely work completed All concerns about my vehicle were addressed as requested and work completed promptly. More

by DGCLMC
Recommend Dealer
Yes
Employees Worked With
Dana
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June 22, 2026

Had a problem with Air ride suspension, took car in gave us loaner, returned next day More

by JPPOLECHRONIS
Recommend Dealer
Yes
Employees Worked With
Andrew Parker
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June 21, 2026

Very accomodating to work with, from out of state and they were great to work with! More

by heatherantrim
Recommend Dealer
Yes
Employees Worked With
Tristan
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June 17, 2026

Superior service from start to finish: transparent pricing and Finance process Overall an amazing experience More

by KellyO
Recommend Dealer
Yes
Employees Worked With
Tohm, Dave, Tristian
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June 14, 2026

Efficient and Honest Dana is efficent and honest and always explains the details of what they are doing and what should be done at next Service visit More

by MFBOISSONNEAULT25
Recommend Dealer
Yes
Employees Worked With
Dana
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June 14, 2026

They broke more than they fixed and it took them almost 1 month Bad experience More

by SLIN34268
Recommend Dealer
No
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Jun 15, 2026 -

Long Cadillac responded

Thank you for reaching out regarding your last visit and we are sorry to hear that you aren't pleased with the service. As you know, we did find some intermittent issues with the vehicle which isn't uncommon on an older vehicle, and they can be difficult to duplicate the concerns. We believe that some of the issues are from aftermarket lights that are installed, one of which is not working, and could have a parasitic draw, which combined with the vehicle not being driven much, can create some additional challenges. It's our recommendation to remove the aftermarket lights and we can determine if that is where the problems are starting from. If you would like to discuss this matter further, please reach out to me at 508-683-1157. Scott Barry Dealer Principal

June 10, 2026

Outstanding Dana was great to deal with. Easy, personable, and thorough. I've always had good luck at Long Cadillac and I will certainly continue to patronize the dealership More

by roger66
Recommend Dealer
Yes
Employees Worked With
Dana, in service - he was excellent !!
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June 05, 2026

Fast, efficient! My work was done quickly and efficiently. Comfortable waiting room and everyone I dealt with was professional and pleasant. More

by a.franzosa
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Wilcox
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June 04, 2026

All of the staff there were wonderful, From the service department,salesmen, Finance department,general manager. More

by seth51855
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Dudyak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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