Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Long Cadillac
Southborough, MA
369 Reviews
The team at Long Cadillac would like to welcome you to our dealership in Southborough, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Southborough, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in Southborough count on the high-quality vehicles and services found at Long Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 369 reviews
Verified Customer
March 16, 2026
Everyone I dealt with was very friendly and courteous. No pressure at all. Premium feel to the facility No pressure at all. Premium feel to the facility More
by EAJACK
March 06, 2026
Easy going and relatable No game playing Clean, upscale, comfortable and easy. Friendly and very kind comfortable and easy. Friendly and very kind More
by juliettew
March 03, 2026
It was a very good experience. My car was ready on time. It was a very good experience. My cow was ready on time. Everyone was very courteous. My car was ready on time. It was a very good experience. My cow was ready on time. Everyone was very courteous. More
by Leotahajian
February 28, 2026
Long Cadillac is a great dealership to deal with, and service is great too. Ron my salesman is great and very helpful and knowledgeable about Cadillacs. Love Long Cadillac. service is great too. Ron my salesman is great and very helpful and knowledgeable about Cadillacs. Love Long Cadillac. More
by rinnie14
Employees Worked With
February 18, 2026
The two of them were patient with me. They were very thorough going over everything. They were willing to do whatever it took to make me feel comfortable. They answered all my questions. They were very thorough going over everything. They were willing to do whatever it took to make me feel comfortable. They answered all my questions. They were more than excellent More
by allanlrocha
Employees Worked With
Hank Landry and David Boratyn
February 10, 2026
Long Cadillac is one of the best dealerships I have ever used. Their service department and their service employees, especially Brian, have always come through for me. They've always kept me informed of wha used. Their service department and their service employees, especially Brian, have always come through for me. They've always kept me informed of what was going on with the car, when it would be ready. Also, they've done a lot of preventive maintenance for me that was, they kept me from having any other problems later on. I highly recommend using Long Service. More
by jamesgolden0
Employees Worked With
