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Long Cadillac
Southborough, MA
326 Reviews
The team at Long Cadillac would like to welcome you to our dealership in Southborough, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Southborough, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in Southborough count on the high-quality vehicles and services found at Long Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 326 reviews
November 04, 2025
I trust them, number one issue for me,I don't need fifteen words to say it. fifteen words to say it. More
by PEARLE
Verified CustomerEmployees Worked With
November 03, 2025
Overall a very good dealership and they are all great people. They are honest and trust worthy, that is what I value the most. I drove 40 min to this dealership because they are the right choice for me. people. They are honest and trust worthy, that is what I value the most. I drove 40 min to this dealership because they are the right choice for me. Dana really helped me a lot in the last couple of times, he provided good and clear explanations to someone like me who does not know much about cars. Timely service and accurate estimates. I appreciate their service, help and advice! More
by YUAN
Employees Worked With
Dana
October 30, 2025
I set an appointment, showed up and the car was waiting. From the time I set foot to the time I bought the car was 2 hrs. They met me in NH to properly register the vehicle the following week. From the time I set foot to the time I bought the car was 2 hrs. They met me in NH to properly register the vehicle the following week. More
by mfluck0
October 18, 2025
Worth the drive for better service the service team is much better than Diamond Cadillac. I couldn’t even get a loaner for my brand new Escalade IQ that had a warranty issue from Diamond. Thanks for makin much better than Diamond Cadillac. I couldn’t even get a loaner for my brand new Escalade IQ that had a warranty issue from Diamond. Thanks for making my service process smooth. More
by PLECHIARA
Employees Worked With
October 16, 2025
Brian and Andrew are always there to help Me out They always offer a loner vehicle if they believe it will take some time to resolve the issue Great service team!! always offer a loner vehicle if they believe it will take some time to resolve the issue Great service team!! More
by mark.fontaine
October 13, 2025
The service is outstanding. The do everything that needs to be done. I would recommend them to all my friends! The do everything that needs to be done. I would recommend them to all my friends! More
by ppietro
Employees Worked With
October 11, 2025
Very friendly and professional I'm a NJ resident and the whole buying and delivery process was explained very clearly. Even Luis the delivery man was very friendly and helpful. whole buying and delivery process was explained very clearly. Even Luis the delivery man was very friendly and helpful. More
by jimfont1963
Employees Worked With
Bruno
October 11, 2025
My family and I have been utilizing Longs since 1986 for our car and service needs. The service is excellent. Brian Wilcox is professional, respectful and extremely accommodating. Jim Golden’s sincerity, ca our car and service needs. The service is excellent. Brian Wilcox is professional, respectful and extremely accommodating. Jim Golden’s sincerity, care, and follow through make purchasing a vehicle hassle free. They are why we continue to have a relationship with Long Cadillac. More
by PLEJA
