Long Cadillac - Service Center

Brian Wilcox as super professional took the car right in got me into a courtesy car. Kept me updated and let me know when they finish and when I came to pick the Service Manager Andrew made sure that my car got me into a courtesy car. Kept me updated and let me know when they finish and when I came to pick the Service Manager Andrew made sure that my car was wash and vac. They are the best More

Very pleased with latest service. As always, all requested work was performed in a timely manner and car returned in excellent condition with repairs and maintenance completed. Have b As always, all requested work was performed in a timely manner and car returned in excellent condition with repairs and maintenance completed. Have been completely satisfied with service and sales at this location for 22 years. More

The service department is quite competent. I like that a loaner car is available and service offers a complimentary wash and vac. On my most recent visit my car was kept overnight and I was ne I like that a loaner car is available and service offers a complimentary wash and vac. On my most recent visit my car was kept overnight and I was never notified and when I called the service department between 4-5pm (using three different numbers), no one picked up. I'm so glad I didn't leave anything in the car that I'd want that night or need for work the following day. The sales dept. is very nice. My salesman was wonderful and always available and happy to answer questions after the sale. I would recommend Long Cadillac for both sales and service. More

The staff at Long Cadillac exceptional. The were very accommodating and attentive during my visit to the service dept. The were very accommodating and attentive during my visit to the service dept. More

Excellent service! Jodi is always friendly and answers our questions and fixes our car. Car is washed after servicing. And everything is explained so we know what’s go Jodi is always friendly and answers our questions and fixes our car. Car is washed after servicing. And everything is explained so we know what’s going on More

Excellent customer service and care. Bought my 2009 Hummer brand new off the floor and always had. Excellent service Bought my 2009 Hummer brand new off the floor and always had. Excellent service More

Friendly, timely finish. Service adviser was informative. Quiet atmosphere with adequate coffee, water, and refreshments Service adviser was informative. Quiet atmosphere with adequate coffee, water, and refreshments More

The Long crew are knowledgeable about what my car needs and how to properly handle the vehicle and what is required. and how to properly handle the vehicle and what is required. More

Quick, easy, respectful, service. He keeps you informed on the progress of your vehicle He makes you feel at ease while going through having to wait for a car repair He keeps you informed on the progress of your vehicle He makes you feel at ease while going through having to wait for a car repair More