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Long Cadillac - Service Center

Southborough, MA

4.6
80 Reviews

80 Reviews of Long Cadillac - Service Center

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August 23, 2024

Always responsive to my vehicle problems. I always get a good explanation of what the problem is and what repairs need to be made. I am always satisfied with the results of the repairs and More

by CELTICS1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

The entire service department staff has been outstanding - beyond TOP NOTCH!! Very professional, courteous and friendly. I have been a service customer since 2016 and will continue to have my Escalade's ser More

by Mark Hooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tohm Palaima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

great service as all ways. loaner was nice people are nice. looking forward for the next time More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2024

Assistant Service Manager Was Very Professional And Honest! The Repairs Greatly Improved My Ride Performance! More

by Megatronn99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

Geat dealership Andrew is awesome to work with and amazing at finding out what rattles in the car. He is honest and never over promises. Great dealership to do business with. More

by Don Perron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

A great dealership with great service, always friendly and helpful and a great value. Convenient to get to and a very comfortable facility. More

by PI_ZETA1169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2024

Great service by Jody and the whole team. I had a very unique situation and they were very helpful. More

by JEFFREY_KOVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruno Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

Brian has always been accommodating, listening to what I need and making it happen. He also keeps me informed of the progress of my repairs and answers all my questions. More

by Macataldo26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2024

Fantastic Service, Jody was an excellent ,knowledgeable service advisor. I am please to do business with Long Cadillac. More

by SCOOP7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

Great place to have your car serviced. Very professional auto technicians and service consultants. Highly recommend Long service. More

by MMAZUROSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Parker
3
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