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Long Lewis Ford Lincoln of Hoover

Hoover, AL

4.6
167 Reviews

2551 John Hawkins Parkway

Hoover, AL

35244

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167 Reviews of Long Lewis Ford Lincoln of Hoover

December 21, 2021

After my experience with Long-Lewis Ford I know, I don’t have to go anywhere else to find an honest dealership with a fair price; and as a 30-year Navy veteran I respect that! I have been buying trucks outs More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Willis
Dec 22, 2021 -

Long Lewis Ford Lincoln of Hoover responded

We love these kinds of reviews, John! :) Thank you SO much for taking the time to tell us about your experience. It's always such a great feeling to know that we were able to make any customer's experience a seamless one. Thanks for giving us the opportunity to show you how car buying should be done and we look forward to another opportunity to assist you! :)

December 21, 2021

I have had major problems with this dealer over the years, especially since I purchased my 2019 Lincoln SUV. The last two trips in December 2021 have been different. They have done what they said in th More

by Hoki8234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Bowlin and Naomi
Dec 22, 2021 -

Long Lewis Ford Lincoln of Hoover responded

We cannot thank you enough for this review, Hoki8234! This is what it's all about - making each visit better than the last! Thank you SO much for allowing us the opportunity to do better for you this time. We're sorry that you haven't had the best experiences in the past, but we are SO thankful that you didn't give up on us! We're always striving to exceed expectations and we're thrilled to know that we did this time. :) We'll see you again next time - we look forward to it! :)

December 13, 2021

Promises made promises kept.The service representative Promises made promises kept. The service representative took the issue and followed through to the end in a courteous professional manner. They furni More

by rmrobins35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Williams
Dec 13, 2021 -

Long Lewis Ford Lincoln of Hoover responded

We appreciate the kind review, rmrobins35! :) We sincerely appreciate the kind words and we look forward to having you in again!

December 06, 2021

Have been dealing with hem since 2001, we shop other dealers but always seem to come back here. Treated fairly, quickly and honestly. This was our 6th vehicle in 6 years from Long Lewis. Thanks every More

by beb0715
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Wilson
Dec 06, 2021 -

Long Lewis Ford Lincoln of Hoover responded

We sincerely appreciate the five-star review, beb0715! We look forward to assisting you again in the future!

December 03, 2021

I have always been happy with the service at the Quick Lane. They have always done an awesome job. More

by Allen Render
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Hollis
Dec 06, 2021 -

Long Lewis Ford Lincoln of Hoover responded

We sincerely appreciate the 5 star review, Allen! :) Thanks so much for taking the time to tell us about your experience! We look forward to assisting you again in the future!

November 30, 2021

This dealership is conveniently located and professionally operated. I used the Quick Lane service for a 7,500 mile service on my 2019 Lincoln MKC and was pleased with both the speed and qualit More

by jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quick Lane Service Desk person
Nov 30, 2021 -

Long Lewis Ford Lincoln of Hoover responded

We sincerely appreciate the kind review, jim! :) Thank you so much for continuously putting your trust in us for the service and maintenance on your vehicle. There's truly nothing better than having customers, like you, who rave about their experiences with us! We look forward to having you in again!

November 21, 2021

Great service and professionalism. My go to place for service on my F-150 truck. More

by jgilbert414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 22, 2021 -

Long Lewis Ford Lincoln of Hoover responded

Thank you SO much for the awesome review, jgilbert414! :) We sincerely appreciate the feedback and we look forward to having you in again! :)

November 14, 2021

I have used this services for years and will continue to do so. They are efficient and keep my cars running and up to date on all their needs being pleasant as they do so. I do not consider the wait time un More

by deinleinp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Used to work with Fred in quick serve and wish him well in his retirement!
Nov 15, 2021 -

Long Lewis Ford Lincoln of Hoover responded

We appreciate the 5 star review, deinleinp! Thank you for taking the time to tell us about your experience with us! We look forward to our next opportunity to assist you! :)

November 14, 2021

I recently had work done on my Ford Explorer at Long Lewis Ford and could not been any happier with the overall experience. From the beginning to getting my vehicle back they were all so accommodating a More

by Dwhicks51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Vines
Nov 15, 2021 -

Long Lewis Ford Lincoln of Hoover responded

We are LOVING this review, Dwhicks51! Thank you so much for taking the time to tell us about your experiences with us not only this time, but from previous times as well! We are thrilled to have you as part of the Long-Lewis Family! :)

November 03, 2021

Very pleasant and stress free experience with the purchase of my new truck. Blake Lawson is an excellent salesman and representative of the dealership. More

by JohnG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Lawson
Nov 09, 2021 -

Long Lewis Ford Lincoln of Hoover responded

You are absolutely correct, John! Blake is one of the best - that's why we keep him! ;) We appreciate you leaving us a 5 star review and we look forward to assisting you again in the future!

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