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Long Lewis Ford Lincoln of Hoover

Hoover, AL

4.7
116 Reviews

2551 John Hawkins Parkway

Hoover, AL

35244

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116 Reviews of Long Lewis Ford Lincoln of Hoover

March 06, 2023

I just purchased a nee F250 from Long Lewis. They have a wide selection in stock, the sales person Bryan Ayers and Dave were great to deal with. Bryan is a very trustworthy person. I recommend a More

by ggchryss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Ayers
Mar 07, 2023 -

Long Lewis Ford Lincoln of Hoover responded

We sincerely appreciate the kind review, ggchryss! We love knowing that Bryan and Dave went above and beyond for you. :) We will be sure to share your kind comments with them and the rest of our Sales Team. Come see us again! :)

February 14, 2023

Bryan Ayers and the staff at Long Lewis Ford as well as Branson in the financing department are awesome to work with. Bryan helped me build and purchase my dream car, a 2023 Mustang GT Fastback in Mischie More

by christy1095
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Ayers
Feb 15, 2023 -

Long Lewis Ford Lincoln of Hoover responded

What an AWESOME review, christy1095! We're so pleased to hear that Bryan and Branson were able to get you taken care of. :) Thank you for taking the time to share with us about your visit and we look forward to having you in again! :)

February 07, 2023

Experienced a "check engine" light scenario this weekend (2/4/2023). On Monday (2/6/2023), went to my local auto parts store's to get an OBD scan performed to see how severe it was, come to find out it was More

by John
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Feb 16, 2023 -

Long Lewis Ford Lincoln of Hoover responded

John - We sincerely apologize for the experience that you had with our service team. We are, however, grateful to hear that you took the time to speak with our Service Manager, Johnny Bowlin. Thank you for allowing us an opportunity to try and find a solution for the concerns that you had with your vehicle. We hope that should you have any other concerns in the future, you will not hesitate to contact us. Thanks again for being so willing to work with Johnny. We look forward to seeing you in again! :)

February 02, 2023

After visiting multiple dealerships and having a horrible day we finally went to Long Lewis in Hoover where they were met by friendly and extremely helpful sales associates. After only a few hours we drove h More

by Jimmie.odom17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ellijah Hopkins
Feb 03, 2023 -

Long Lewis Ford Lincoln of Hoover responded

We are so happy to hear that we could help you find the perfect vehicle for you, Jimmie.odom17! :) Thank you SO much for taking the time to share with us about your recent experience with our Sales Team. We hope to see you again when you need another one! :)

January 28, 2023

I was looking for a used van and Long Lewis of Hoover had the perfect used van for me, a 2008 Toyota Sienna. It had just arrived on their lot. I met with Les Cunningham, Sales Consultant and he made my dec More

by BillyE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Les Cunningham
Jan 31, 2023 -

Long Lewis Ford Lincoln of Hoover responded

What an AWESOME review, BillyE! :) We are beyond thrilled that Les could make this such a painless experience for you! Thank you for taking the time to share about your experience. We look forward to "wow-ing" you again! :)

January 11, 2023

I have had a very good experience buying my last six trucks from Long Lewis Ford in Hoover Alabama. I have driven four hours because to buy my trucks there is no hassle to get a fair deal. My salesman S More

by johnperryray
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam Charif
Jan 13, 2023 -

Long Lewis Ford Lincoln of Hoover responded

Thanks so much for the awesome review, johnperryray! :) We love hearing when our salespeople have made the sales process run smoothly. We sincerely hope to see you in again when you're ready for your next purchase! :)

December 27, 2022

I had my Ford Ranger serviced on December 13, 2022. Your staff was courteous, knowledgeable, and completed the job in a timely manner. More

by JET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andi Sandfur
Dec 28, 2022 -

Long Lewis Ford Lincoln of Hoover responded

Awesome review, JET! :) We appreciate your kind words and the 5 stars - looking forward to seeing you again! :)

November 16, 2022

I work for a large company and we have a fleet of vehicles and I use Long Lewis Ford all the time and I always get great service from them and I will continue to use them for all my service work in t More

by James.stevens
Recommend Dealer
Yes
Employees Worked With
Bruce William
Nov 16, 2022 -

Long Lewis Ford Lincoln of Hoover responded

We appreciate the 5 stars, James.stevens! :) We appreciate your return business and we look forward to a continued working relationship with you! :)

October 24, 2022

This is my 3rd purchase from Long Lewis and salesman Bradley Wilson in a little over 3 years. Bradley always tells the truth and he cares. My latest purchase is a 2022 F250 which Bradley helped me spec More

by charleygar1952
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Wilson
Oct 25, 2022 -

Long Lewis Ford Lincoln of Hoover responded

We sincerely appreciate the kind review, charleygar1952! :) Thank you so much for taking the time to share with us about your recent purchasing experience. We'll be sure to share your review with Bradley and the rest of the team. We look forward to working with you again in the future! :)

October 19, 2022

My truck broke down near this store, I took it and they got me the quote, they lied about what they did and they charged dearly, very dearly, they are not reliable and my truck broke down 10 miles from thi More

by mauricio baccan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Naomi Johnson
Nov 01, 2022 -

Long Lewis Ford Lincoln of Hoover responded

We're terribly sorry for the poor experience you had with our Service Team, mauricio. :( We hope you understand that we would never intentionally lie about service that had been performed on a vehicle, this was an unintentional oversight on our part. We cannot say enough how sorry we are for what happened during (and after) your visit. We hope that should you need service work done again, you will give us the opportunity to prove to you that this is not how we do business and are better than this one bad experience. We do appreciate your honest feedback and we hope to see you again!

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