Long Lewis Ford Lincoln of Hoover

I was very Pleased with the service department and the way they kept me updated on my trucks repair status. After parts arrived and the work was done they promptly notified me that I could pick my truck u way they kept me updated on my trucks repair status. After parts arrived and the work was done they promptly notified me that I could pick my truck up. It works perfectly now. Thank You Long Lewis Service Department. More

I am happy with the service provided at Long Lewis Ford of Hoover even though they were working short of technicians that day. They were nice enough to explain the short delay and I will definitely continu of Hoover even though they were working short of technicians that day. They were nice enough to explain the short delay and I will definitely continue to get my service performed here. More

I enjoyed working with this dealer I received everything I wanted I will use them again I wanted I will use them again More

Rena has a beautiful light. For her to be my sales associate is what others will dream of. She is very knowledgeable, in such a short period of employment, and customers can be For her to be my sales associate is what others will dream of. She is very knowledgeable, in such a short period of employment, and customers can be intimidating. Her customer service, professionalism and above all her spirit of desiring to be a good steward, enticed me to commit. I am forever grateful for her, Paul and John - in Finance! Thank you ALL, for making this Mississippi Womam Smile! 2019 Iced Mocha MKC🤓 More

The whole process was very easy. Xavier did a great job keeping me informed on the progress of my Bronco Sport order. Long Lewis Ford is a great place to buy a vehicle. I highly reco Xavier did a great job keeping me informed on the progress of my Bronco Sport order. Long Lewis Ford is a great place to buy a vehicle. I highly recommend them for anyone looking to purchase a new ride! More

John Reynold asked exactly the right questions so as to get me the best deal! get me the best deal! More

I highly recommend LongLewis Ford sales and service. Their QuickLane gives outstanding service for oil changes and tires, at a great value. The sales department treats customers with respect, no press Their QuickLane gives outstanding service for oil changes and tires, at a great value. The sales department treats customers with respect, no pressure, and genuine care for your needs. The sale persons I have had excellent experiences with: J R Reynold and Paul Fleming (sales manager). LongLewis (all employees) treats you right! LH Estes More

To say I am pleased with the service I received is an understatement! As my situation was a bit unique, Blake Lawson went above and beyond to make things happen and in a very quick manner! Blake assisted understatement! As my situation was a bit unique, Blake Lawson went above and beyond to make things happen and in a very quick manner! Blake assisted my wife and I when we went in on a Saturday nearing closing time, and he was more than willing to help us find the right vehicle we needed for our growing family. He made sure we had options to choose from, even from other sister dealerships. Again, my situation wasn’t the norm, so it was a bit confusing for all parties, but Blake took the time and even made phone calls he didn’t have to make, just to make sure we were in the vehicle we wanted before the weekend came, as we were down to one car. All of our future vehicles will be purchased through Long Lewis, and Blake will be our guy!! More

In October, 2021 I ordered a 2022 Ford F-150 from Long-Lewis Ford. They were able to give me the best overall deal among several dealers that I checked with. My sales person, Xavier, was very helpf Long-Lewis Ford. They were able to give me the best overall deal among several dealers that I checked with. My sales person, Xavier, was very helpful through the whole process keeping me updated on the progress of my order. My truck arrived in February, 2022 and when I went to pick it up, I found that Ford Credit had changed their financing terms. This was different than what I was quoted from Long-Lewis back in October. I was concerned that I had made a purchasing decision based on what I was quoted in October. When I expressed this concern to Long-Lewis management, they made it right with no arguments. Management’s response was way more positive than I was expecting even though they did not control Ford Credit Financing rates. Long-Lewis’s customer service philosophy is much more than words – they really mean it as exhibited by their actions. They have a lifetime customer in me and I would strongly recommend them for anyone’s vehicle needs. More

We had a very easy time buying a new Expedition from Long Lewis. Daniel Willis led the way and was knowledgable and responsive. Couldn't have gone smoother. Lewis. Daniel Willis led the way and was knowledgable and responsive. Couldn't have gone smoother. More