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Long Subaru

Webster, MA

4.9
579 Reviews
Welcome to Long Subaru in Webster Massachusetts, conveniently located just 10 minutes south of Worcester right in the middle of The Last Green Valley. Our Subaru dealership is a part of R.H. Long Motor Sales which has been serving central and eastern Massachusetts since 1927. For over 95 years, we have been serving the wants and needs of car buyers in Central Mass., Worcester, Webster, MA, Shrewsbury, Northern Connecticut, and beyond. Our knowledgeable staff are ready to answer your questions and help you find the right new car, assist with financing, and more. Use these directions to our Subaru dealership and stop in to Long Subaru where we'll get you into the car of your dreams! Have questions to ask first? Give us a call at 916-509-8500.
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7 Sutton Road

Webster, MA

01570

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Showing 579 reviews

May 01, 2025

Concerned with my needs and my time. Arranged for a loner vehicle while mine was being worked on. Helped provide guidance with respect to unexpected repairs that arose. More

by APRIUSNAMEDPRIUS
Recommend Dealer
Yes
Employees Worked With
John
April 30, 2025

I only visited the collision center. Kristie was so helpful and professional. They will definitely be my first call if I need service again. More

by mrsannecarr17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Houle, collision center
April 29, 2025

I was referred to Long by Denise Nault of CT. She had previously bought multiple cars from Longs and had great things to say about Dan (sales) as well as the excellent service. I'm 70 yrs old and More

by kirkmacaulay
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 29, 2025 -

kirkmacaulay responded

I was referred to Long by Denise of CT. She had previously bought multiple cars from Longs and had great things to say about Dan (sales) as well as the excellent service. I'm 70 yrs old and have purchased many cars in my young life. I found Dan to be THE most honest, sincere and professional sales person I've ever dealt with. He listened to what I wanted, and the type of used car I required. Within a few short days, he had the car and the rest is history.

April 29, 2025

She told me exactly what I had done last time and what I need done this time. She told me what they were going to check out also. More

by rfaneuff
Recommend Dealer
Yes
April 28, 2025

Always have great timely service. Service team is straight forward and helpful with all your vehicle needs More

by TS368
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
April 26, 2025

It was good. One exception is that I thought $1500 trade for my vehicle was low and they wouldn't do $2k More

by GERROL
Recommend Dealer
Yes
Employees Worked With
Kathy
April 24, 2025

I have never had a negative experience in this dealership. Fron service to parts to sales. WINNING More

by mgentile4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Geer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Carman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

No I hate these surveys Leave me alone already Seriously? ? Just 5 more words You're kidding me right?? More

by JACK.DOWNING
Recommend Dealer
Yes
Employees Worked With
Abby
April 20, 2025

Chronic battery issue diagnosed as wrong unit in spite of known parasitic battery drain. If unit was insufficient, how to explain car starting ok in sub-freezing temps, but click-click in warmer temps More

by SUZNOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrille D
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2025

I would not have purchased my auto at Long if I did not respect the dealership More

by DADUDS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carrille D
5.0
This rating includes all reviews, with more weight given to recent reviews.