Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Long Subaru - Service Center

Webster, MA

4.7
107 Reviews
Call Service Center (833) 348-7440

107 Reviews of Long Subaru - Service Center

Sort by
April 30, 2025

I only visited the collision center. Kristie was so helpful and professional. They will definitely be my first call if I need service again. More

by mrsannecarr17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Houle, collision center
Report | Print
April 29, 2025

She told me exactly what I had done last time and what I need done this time. She told me what they were going to check out also. More

by rfaneuff
Recommend Dealer
Yes
Report | Print
April 29, 2025

I was referred to Long by Denise Nault of CT. She had previously bought multiple cars from Longs and had great things to say about Dan (sales) as well as the excellent service. I'm 70 yrs old and More

by kirkmacaulay
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Apr 29, 2025 -

kirkmacaulay responded

I was referred to Long by Denise of CT. She had previously bought multiple cars from Longs and had great things to say about Dan (sales) as well as the excellent service. I'm 70 yrs old and have purchased many cars in my young life. I found Dan to be THE most honest, sincere and professional sales person I've ever dealt with. He listened to what I wanted, and the type of used car I required. Within a few short days, he had the car and the rest is history.

April 28, 2025

Always have great timely service. Service team is straight forward and helpful with all your vehicle needs More

by TS368
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
April 24, 2025

I have never had a negative experience in this dealership. Fron service to parts to sales. WINNING More

by mgentile4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Geer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Carman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 23, 2025

No I hate these surveys Leave me alone already Seriously? ? Just 5 more words You're kidding me right?? More

by JACK.DOWNING
Recommend Dealer
Yes
Employees Worked With
Abby
Report | Print
April 20, 2025

Chronic battery issue diagnosed as wrong unit in spite of known parasitic battery drain. If unit was insufficient, how to explain car starting ok in sub-freezing temps, but click-click in warmer temps More

by SUZNOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrille D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 20, 2025

Excellent service. Very clean waiting area. Friendly staff. Knowledgeable service personnel. Fair prices. Very efficient and fast. More

by cheropen31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember
Report | Print
April 20, 2025

Always feel good bringing the car, never had any issues Always a pleasure having the car service at long More

by MANUELCOTO24
Recommend Dealer
Yes
Employees Worked With
Abigail
Report | Print
April 20, 2025

Came in for an inspection sticker and oil change. Everything went fine. Only compliant was they left glue on my windshield from the old sticker. More

by pjames1274
Recommend Dealer
Yes
Employees Worked With
M. Jimenez
Report | Print
1
2
3
...
11