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Long Subaru - Service Center

Webster, MA

4.8
181 Reviews

181 Reviews of Long Subaru - Service Center

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September 01, 2025

Friendly and helpful staff! Welcoming and clean location! I will absolutely be coming back. This is my dealership for everything now! More

by REDSOXGIRL1078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Carman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2025

The staff members were very helpful and let me know how the work was going. They were able to service my car as soon as I drove into the shop. More

by Lrolin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
August 31, 2025

Always a pleasure with Subaru Long Collision Center. Kris is excellent and very good at what she does. Thank you. Very quick turn around. Excellent experience all around. -SD More

by Siv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Houle Collision Center
August 27, 2025

I was able to wait in the lovely waiting area while the work was done . The rattling noise has been fixed and the front brakes replaced as well as a light I was not aware of replaced. I had an oil change a More

by IMCASEY56
Recommend Dealer
Yes
Employees Worked With
Abigail and Tyler.
August 27, 2025

Easy to work with . Nice waiting room . Staff are friendly and polite . More

by IMCASEY56
Recommend Dealer
Yes
Employees Worked With
Young woman who has a black German shepherd .
August 27, 2025

Very clear information about my repair, service. A personal touch regarding communication of status of work. I trust in recommendations given to me More

by KMVS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Temple, Alana Popp
August 26, 2025

Problem was quickly resolved. Should of been known before the problem happened. Have a nice day.. More

by MIKEINWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrille D
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2025

Long Colision- Exceptional Service from Start to Finish! From the moment I made my first call, the service was outstanding. Kristie was incredibly helpful and kept me updated every step of the way, from More

by LAYDANNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Barry and Kristie
August 24, 2025

Everyone there goes above and beyond! From sales to financing! I have recommended Long Subaru several times and will continue to do so! More

by DEB9CALLAHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Angelone
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2025

Quick and friendly service. I like that they remember me and always do what they say they will do. More

by jpierre1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Kugler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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