I have bought several Subarus from this dealer and every time I am impressed with the overall experience. Always professional, never pushy and always able to agree on a price that works for both us and them.
"Every person I dealt with was excellent"
- Con 1950
This was one of the best experiences I have had with a car dealer. Every person I dealt with was excellent from the salesman to the fiancé director. I would highly recommend this dealership
Went in for an oil change and to inquire about trade in values for 2 vehicles. Sales manager hooked me up with the Sales person who sold my husband the car. I was also potentially looking to purchase a new vehicle. Sales person went over options on new 2018 vehicles, went out to lot to look at them and he took his time going over all the features. Took the car out for a test ride. By the time we got back I had trade in values for vehicles. Called Sales the following day with additional questions, they were answered and purchased the vehicle that afternoon. Had the vehicle ready the following day.
"overall great experience"
Matt Orn is the best, no pressure knows his stuff, everyone is nice and very professional, things done in a timely fashion, and followup phone call very personal. thank you
"No hassle trade-in and purchase"
This is the third Subaru we've bought from Long. Every time it has been handled well and generously by these great folks, We've sent our friends who have had the same experience. Where there were a couple of small glitches, they not only made it right, they went the extra mile with an additional service comp. I mean a window wasn't cleaned thoroughly and they cleaned it again, and a broken chip has to be reordered, life happens. They are great to deal with from the sales folks right out into Service. They are the best. I've dealt with other car sales people who treated me like a little girl without any common sense. Needless to say, I don't go back to them, but I'll go back to Longs and Lisa Courchaine any day!
"I would recommend this dealer to others"
Excellent customer service all the way! Everyone so very helpful throughout my whole experience.
Special kudos to my salesperson, Lisa Courchaine! She was really knowledgeable and helped me to find the right vehicle. I found a new lease vehicle rather than a used vehicle at a more economical cost.