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Long Subaru - Service Center

Webster, MA

4.8
141 Reviews

141 Reviews of Long Subaru - Service Center

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May 16, 2025

Service was excellent. All necessary documentation’s were prepared for me . Great accommodation with meetings and showings of the vehicles at the dealer More

by DROLGA68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brill
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

Long Subaru has always had great people, consistently solid service, knowledgeable, engaging, respectful and mostly important for me flexible when life throws curve xxxxx More

by CHRIS_CINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
May 10, 2025

Only place that services my cars. Mike makes sure the service done right and lets me know what's needed due to time because we have low mileage. Always go when he's there. More

by STITCHNSTRUM
Recommend Dealer
Yes
Employees Worked With
Mike Jimenez
May 09, 2025

Josh worked directly with Subaru on covering costs on a service issue , out of warranty and resolved the problem. More

by tollisac
Recommend Dealer
Yes
Employees Worked With
Josh
May 05, 2025

Constantly communicating about issues and price. Let me take a courtesy vehicle. Treated well Excellent More

by LIKETHETREE
Recommend Dealer
Yes
Employees Worked With
Michael Jimenez
May 05, 2025

The team here is great and always take a care of me whenever I stop in. I feel they do truly care about providing good service. It’s also nice how most of them know me by name and always great me with More

by SHTHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Costa
May 05, 2025

Service advisor and staff were responsive and easy to work with. Turn around time was quick. More

by J Burnham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail Granville
May 04, 2025

Able to fix a part still under warranty and the courtesy vehicle was great while other parts were installed More

by MEAGAN9494
Recommend Dealer
Yes
Employees Worked With
Mike
May 02, 2025

Great service . Always comfortable to sit and relax . Clean waiting area and pleasant atmosphere.Kathy Bernard always has a great greeting! She sold me my new Forest More

by ARMLI02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025

They were very professional, knowledgeable, helpful and friendly. I really appreciated the excellent communication they maintained with me and with the insurance company throughout the entire process. They More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy Houle
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