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Long Subaru - Service Center

Webster, MA

4.8
109 Reviews

109 Reviews of Long Subaru - Service Center

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April 15, 2025

No issues. Performed the service quickly and professionally. Alerted me to what the next service would require. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk
April 14, 2025

Chloe Karapanos was professional and courteous. My truck was ready on time and I was called as soon as it was done More

by caxtman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Karapanos
April 13, 2025

Very helpful and efficient. Work was done in a timely manner and I was keep apprised of the progress. More

by ROYMELLEN
Recommend Dealer
Yes
Employees Worked With
Repair
April 12, 2025

Customer service was excellent. Mike was very kind and clear when explaining what was wrong with my car, what was needed, and how long it would take. Was pleased to see so many wom More

by cvalcourt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jimenez and tech 351 Popp, Alana Emi
April 11, 2025

They are mindful of your time and keep you updated on your vehicle. I always bring something with me to do and the time goes by fast. More

by BSTHAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrille D
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2025

I think the technicians need some extra training. They got a few things wrong with my multi point inspection More

by GEOFFREY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
April 08, 2025

Long did a great job putting everything back together. The panel spacing was spot on, the paint job was perfect and the mechanicals solid! Good as new! More

by Troutster
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy
April 03, 2025

Everyone is both friendly and helpful. It’s great feeling to walk through the door hearing people call out “Hello,” to you.! I also appreciate their willingness to explain problematic More

by AMAULERICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brill
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Long Subaru has been a trusted source for repairs. Their Sales Department has been very good, too. More

by SLPR1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Angelone
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2025

They do an awesome job. They keep you updated if you are waiting and get you going asap. Josh has a great team. More

by DARRYLD01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Angelone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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