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Long Subaru - Service Center

Webster, MA

4.8
141 Reviews

141 Reviews of Long Subaru - Service Center

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April 20, 2025

Excellent service. Very clean waiting area. Friendly staff. Knowledgeable service personnel. Fair prices. Very efficient and fast. More

by cheropen31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember
April 20, 2025

Brought my car in for an extended warranty fix Very professional and kept me updated on the progress of my car. Very happy with the service! More

by DONFWX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cloe
April 20, 2025

Always feel good bringing the car, never had any issues Always a pleasure having the car service at long More

by MANUELCOTO24
Recommend Dealer
Yes
Employees Worked With
Abigail
April 20, 2025

Came in for an inspection sticker and oil change. Everything went fine. Only compliant was they left glue on my windshield from the old sticker. More

by pjames1274
Recommend Dealer
Yes
Employees Worked With
M. Jimenez
April 20, 2025

Chronic battery issue diagnosed as wrong unit in spite of known parasitic battery drain. If unit was insufficient, how to explain car starting ok in sub-freezing temps, but click-click in warmer temps More

by SUZNOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrille D
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

I was disappointed that the 10% senior citizen's discount as well as any coupons from the dealership (e.g. $50 off installation of an accessory purchased from Long) are not valid at the Collision Center. I p More

by MHFREW1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Courchaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Geer
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

Awesome service and friendly helpful staff. I wouldn’t go anywhere else. I Trust them! More

by DAVIDEASTTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail.
April 17, 2025

Chloe in customer service has been the best to work with. Left Anchor Subaru due to witnessing manager verbally abusing his staff. Sad reason to leave but so glad to have found Long Subaru! Thank you! More

by amyheislein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe in service department
April 17, 2025

Very professional and helpful from both Scott and Dan. I would recommend both men and Long Subaru 👍 More

by amt4343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Angelone
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

Your shop supervisor took Care of my problems with my 2024 Subaru outback with on ,5000 miles on it and explained everything to me. He is a awesome person to spend the time with me please thank him for m More

by WENHANPD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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