Longo Lexus
El Monte, CA
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2,288 Reviews of Longo Lexus
Terrific customer service from everyone, very attentive. Always greeted with a smile and they allow the experience to be free flowing and stress free Always greeted with a smile and they allow the experience to be free flowing and stress free More
my experience was easy and clear working with Marc at Longo, I reached out to many other dealers who I felt were just trying to make a sale, but Marc was considerate of what I wanted and giving me the be Longo, I reached out to many other dealers who I felt were just trying to make a sale, but Marc was considerate of what I wanted and giving me the best deal possible More
My husband and I couldn't have been more pleased with our recent visit. We went to replace a damaged tire and that was taken care of very well. Then - my husband asked about getting a Lexus Top Coat -ceramic recent visit. We went to replace a damaged tire and that was taken care of very well. Then - my husband asked about getting a Lexus Top Coat -ceramic coating for our car - and it turned out just great! Looks like new. Our service advisor / consultant Edgar was excellent. He answered all our questions and kept us informed and updated. We're very satisfied with our Longo experience. More
My wife and I walked on the car lot today and a salesperson Eric Garcia approached us. We had done a lot of research and knew what car we wanted. He made the whole buying experience very pleasurabl salesperson Eric Garcia approached us. We had done a lot of research and knew what car we wanted. He made the whole buying experience very pleasurable. He worked out a great deal for us and we were in and out in about an hour and a half. (BTW he told us he had started at the dealership washing cars and is now obviously doing very well in sales) We were at the same dealership about two weeks prior and we were approached by another salesperson, and our experience was the exact opposite. When you plan on dropping north of 50 grand for a car the least you would expect from a salesperson is common manners. Needless to say he didn't earn our business. Arrogance and entitlement won't get you very far when there's a plethora of salespeople willing to actually work instead of trying to cherry pick who will and who won't buy a car. Thanks again, Eric you made the purchase an easy one. More

                                    
                    


