Longo Lexus
El Monte, CA
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2,344 Reviews of Longo Lexus
Customer service with Man Wong . .excellent! Very helpful..very professional…also very pleased with car on pick up..did great job cleaning inside & outside! Very much appreciated!! .excellent! Very helpful..very professional…also very pleased with car on pick up..did great job cleaning inside & outside! Very much appreciated!! More
I keep returning because of the customer service. The service representative is always friendly and thorough when he goes over the needs of my car.. The service representative is always friendly and thorough when he goes over the needs of my car.. More
Professional and service was great! It was my first maintenance service for my car and Beau Ly assisted me. He explained the service for my car and followed up to make sure everything It was my first maintenance service for my car and Beau Ly assisted me. He explained the service for my car and followed up to make sure everything was good. Attention to detail and great customer service! More
Monica Lopez was an excellent, patient, and diligent salesperson. She assisted us with our brand-new RX 350h Premium and went above and beyond by following up with the supplier to ensure the car arrived salesperson. She assisted us with our brand-new RX 350h Premium and went above and beyond by following up with the supplier to ensure the car arrived on time. We truly appreciated her professionalism and kindness, and we would gladly return to Monica Lopez for our next family Lexus! More
My service experience was very professional and friendly. Everything about my service was explained in full detail, and all my questions were answered. And I had minimal wait time for my service to be comple Everything about my service was explained in full detail, and all my questions were answered. And I had minimal wait time for my service to be completed. Thank You service advisor Chico More
Longo Lexus always has great customer service service and the mechanic they as well provide great customer service.. I highly recommend recommend, you bring your vehicle to Longo Lexus for your next service. the mechanic they as well provide great customer service.. I highly recommend recommend, you bring your vehicle to Longo Lexus for your next service. Thanks Edgar for always being there for me. More
Sergio did a fine job selling us the car to replace the old one. His assistance is what I had expected.. Keep up the good job Sergio old one. His assistance is what I had expected.. Keep up the good job Sergio More
Rodolfo the service rep is very pleasant. Not condescending like the reps at other Lexus dealerships can be. Having tried other Lexus dealerships, I feel that Longo has the nicest staff and t Not condescending like the reps at other Lexus dealerships can be. Having tried other Lexus dealerships, I feel that Longo has the nicest staff and the most honest as well. More
Longo Lexus is really a great place for me to get my car. This is my 3rd time to get from them. A great dealership providing excellent service as also provided by my sales rep Tony Manarto! Very knowledgeabl This is my 3rd time to get from them. A great dealership providing excellent service as also provided by my sales rep Tony Manarto! Very knowledgeable, patient and very friendly indeed. It was my second time getting my car from him. Highly commendable for the exceptional service experience he provided. You could never go wrong having Tony take care of you. Very grateful for your service. Thank you!!! More




