Back

Longo Lexus

El Monte, CA

4.9
2,061 Reviews

3530 Peck Rd

El Monte, CA

91731

Directions

By Type

2,061 Reviews of Longo Lexus

February 11, 2025

Excellent service by Isaac Kim with Longo Lexus. He was professional and made the process quick and easy while buying our new car. He followed through on every commitment. Responded quickly to quest More

by #5
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Isaac Kim
Feb 11, 2025 -

Longo Lexus responded

Thank you so much for sharing your experience! We’re glad to hear that Isaac Kim provided you with excellent service at Longo Lexus. It’s great to know that he made the car-buying process quick and easy, while keeping his commitments and responding promptly. We truly appreciate your recommendation and your kind words. Enjoy your new car,

February 09, 2025

We had an excellent experience at Longo Lexus. Jackson Lee was an absolute professional. He worked hard to provide us the best experience. We were his last customer but he treated us like we were More

by RReeves
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson Le
Feb 10, 2025 -

Longo Lexus responded

Thank you so much for sharing your outstanding experience with us! We are thrilled to hear that Jackson provided you with such a professional and top-tier experience, even as his last customer of the day. We take great pride in having team members like Jackson, and we are grateful for your recognition of his hard work, communication, and organization. Team Longo Lexus

February 09, 2025

Very satisfied with Edgar customer service I make my car reservations with him I know I can count on his excelent professional service very helpful, Thank you . More

by Happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Feb 10, 2025 -

Longo Lexus responded

Thank you for taking the time to share your experience with Edgar! We’re so glad to hear that you’ve been consistently satisfied with his customer service and professionalism. It's wonderful to know that you can rely on him for excellent service and helpful assistance every time you make your car reservations. Longo Lexus

February 08, 2025

His mane is Thomson his very nice guy and explains anything want I ask him he very goof dealer More

by Tracy le
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tomson Diep
Feb 10, 2025 -

Longo Lexus responded

Thank you for sharing your kind words about Tomson! We’re so happy to hear that he was able to provide you with great service, explaining everything you needed to know and being so helpful throughout your experience. It’s wonderful to know that you had such a positive experience with him! Enjoy what you drive - Team Longo

February 04, 2025

I had a great experience through the car buying process. Everyone was helpful and attentive. More

by Ll87
Recommend Dealer
Yes
Employees Worked With
Van Phu, Ray Huang
Feb 05, 2025 -

Longo Lexus responded

Thank you so much for sharing your experience with us! We’re so glad to hear that you had a great experience throughout the car-buying process. It’s wonderful to know that our team was helpful and attentive in assisting you. Enjoy what you drive -Team Longo Lexus

February 04, 2025

Friendly, help and I am satisfied for this time of the service, special Beau Ly service advisor. More

by Lanquest101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Feb 05, 2025 -

Longo Lexus responded

Thank you so much for your kind review! We’re happy to hear that you had a friendly and helpful experience with us, and that Beau Ly, your service advisor, took great care of you. We’re glad you were satisfied with the service provided! Team Longo Lexus

February 02, 2025

Excellent service provided by my advisor James Dahlstein. Extremely impressed with service that was provided. My Advisor very helpful and knowledgeable. More

by Rosa E. Scholes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dahlstein
Feb 03, 2025 -

Longo Lexus responded

Thank you for your wonderful feedback! We’re so glad to hear that James Dahlstein provided you with excellent service and that you were impressed with his help and knowledge. We’re lucky to have him on our team! If you ever need anything else, don’t hesitate to reach out. We’re here to help! Team Longo Lexus

February 01, 2025

Great service Excellent staff Work completed as promised Very knowledgeable and explains every step of the way More

by magbalot64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Feb 03, 2025 -

Longo Lexus responded

Thank you for the fantastic feedback! We’re so glad to hear that you had great service and that our staff provided clear explanations throughout the process. It’s always our goal to ensure everything is completed as promised, and we really appreciate you taking the time to share your experience. Longo Lexus Svc Center

February 01, 2025

Lexus Toyota dealer is probably the best. They replaced tire that had nailed in it.Which made me really happy , very attempt to very good care of my car highly recommend More

by richard698802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer, Rene Reynoso
Feb 03, 2025 -

Longo Lexus responded

Thank you for sharing your experience! We’re so glad to hear that we could help with your tire issue and take great care of your car. It means a lot to know that you’re happy with the service, and we really appreciate your recommendation. Team Longo

January 29, 2025

I appreciate their professionalism and honesty. No upselling. Clean waiting areas. Starbucks on site. Loaners when needed. More

by k10mil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Jan 29, 2025 -

Longo Lexus responded

Thank you so much for taking the time to share your experience on DealerRater! We truly appreciate your feedback and are glad to hear that you were pleased with our professionalism and honesty. It’s important to us to offer a service that’s transparent and free from upselling, and we’re happy to know that our clean waiting areas, on-site Starbucks, and loaner vehicles made your visit more enjoyable. Team Longo Lexus

...
11
...