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Longo Lexus

El Monte, CA

4.9
2,417 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,417 Reviews of Longo Lexus

August 31, 2023

Dropped off my car for an oil change. They made sure I had transportation to & from the dealership. Exceptional customer service. More

by Vhernandez_49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Parada
Sep 01, 2023 -

Longo Lexus responded

Thank you for sharing your service visit @ Longo Lexus on DealerRater

August 31, 2023

Everyone at Longo Lexus that I had contact with handled my transaction with courtesy and professionalism. More

by Wheet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Lo
Aug 31, 2023 -

Longo Lexus responded

We're honored to serve you @ Longo Lexus and welcome to the Longo family

August 30, 2023

The service visit was the most pleasant experience I've had at a dealership. It was fast, efficient and personable. From drop-off to leaving in a loaner was only15 minutes. Man Wong was in constant contact More

by Bwells5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Aug 30, 2023 -

Longo Lexus responded

Thank you for sharing your visit to Longo Lexus on DealerRater and happy to read of the caring attention provided by Man Wong. Make it a great day and hurry back

August 27, 2023

Amazing VIP service! Prompt, courteous, professional. I will be buying all my cars from Longo!!! More

by rhrlongbeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris McCarty, Jim Palmer
Aug 27, 2023 -

rhrlongbeach responded

Thank you!!!

Aug 28, 2023 -

Longo Lexus responded

THANK YOU * THANK YOU * THANK YOU for this amazing posting on DealerRater and please know how honored we are to serve you - Team Longo

August 27, 2023

The tire of my car has no air pressure. Yang immediately helped me arrange a time to repair it for me. The service is great. Thank you!You should get double five stars! More

by L&Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yang
Aug 28, 2023 -

Longo Lexus responded

Thank you L&Z for the shout out on DealerRater and happy knowing the service team @ Longo Lexus took wonderful care of you. Make it a great day and hurry back

August 27, 2023

Excellent service. Especially efficient service. Loaner car and very competent service agent. Very satisfied with service. More

by ednamor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ayala Jr.
Aug 28, 2023 -

Longo Lexus responded

We never want you going anywhere else but Longo Lexus for your auto care needs

Aug 28, 2023 -

ednamor responded

Very satisfied with service.

August 26, 2023

Willie Lam was our representative and we found him to be extremely knowledgeable, professional and helpful. When we return we will always request Willie Lam to assist us. More

by adahoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy Lam
Aug 28, 2023 -

Longo Lexus responded

We cannot thank you enough for taking time out of your day to share with others about your service visit @ Longo Lexus w/Willy Lam. We're honored to serve you

August 26, 2023

I am so happy about my service specially in Longo it makes me so comfortable thank you More

by alentruong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy Lam
Aug 28, 2023 -

Longo Lexus responded

Thank you for visiting Longo Lexus Svc Dept

August 24, 2023

Treated me like guest and help me what I am concern and easy to go through the concerns More

by Carysze888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Aug 24, 2023 -

Longo Lexus responded

We're always honored to serve you @ Longo Lexus

August 23, 2023

Advisers Edgar Anzalao was very knowledgeable, friendly, and patient listening my questions. And estimate pick up my car on time . More

by juliekelly.us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Aug 23, 2023 -

Longo Lexus responded

Thank you for being the most important part of our business - Team Longo Lexus

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