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Longo Lexus

El Monte, CA

4.9
2,105 Reviews
Call Dealership (626) 652-3381
View Awards

3530 Peck Rd

El Monte, CA

91731

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2,105 Reviews of Longo Lexus

November 09, 2022

Staff was very informative and helpful. Although my car needed other out of pocket services they were not pushy.and it was appreciatiated.. More

by letbig50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
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Nov 09, 2022 -

Longo Lexus responded

What a great way to start our day @ Longo Lexus - Thank you for the 5-star review and have a wonderful rest of your week - Team Longo

Nov 09, 2022 -

letbig50 responded

Thank you!

November 05, 2022

They have courteous and professional staff. The facilities are clean and offer a variety of coffees, sodas, and water for free. Loaner vehicles are available too. More

by Shoebox900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
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Nov 07, 2022 -

Longo Lexus responded

THANK YOU for entrusting Rene and the Team with your auto care needs, we're honored to serve you.

November 04, 2022

John my service guy was extremely helpful and courteous. The new washer system for the cars is much improved. However, the w@it from first notified that my car was ready was 10 minutes too long. More

by contrerasre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Yang
Report | Print
Nov 04, 2022 -

Longo Lexus responded

Thank you for acknowledge our efforts in our guest delivery experiences and appreciate you letting us know areas in which we still need to concentrate on. Your viewpoint has been shared with our Svc Mgmt team. Have a wonderful weekend - Team Longo

November 03, 2022

Very good service, have the problems fixed quickly, the agent is nice and responsible. Highly recommended. More

by Kotaijenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Report | Print
Nov 03, 2022 -

Longo Lexus responded

Thank you for your review, we know you have many choices when selecting a servicing dealer and we're honored you"ve chosen Longo to handle your car care needs. Have a wonderful rest of the week - Team Longo

November 02, 2022

Mr Victor Reyes is a very nice person and very professional he helped us from a to z to have my brand new car he deserves for the top salesman 👍👍👍 More

by Tranthanh811
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Reyes
Report | Print
Nov 03, 2022 -

Longo Lexus responded

Thank you for your 5 STAR Review regarding your car buying experience with Victor | Longo Lexus. We're honored to serve you.

November 02, 2022

Excellent service in a timely matter. The customer service is outstanding. Longo Lexus truly aims at satisfying the customer. More

by Moralesjonathan310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Man Wong
Report | Print
Nov 02, 2022 -

Longo Lexus responded

Thank you for such a GREAT Review. We're honored to serve you - Team Longo

October 31, 2022

They made my experience easy and pleasant. I will continue use them for service. Thank you More

by Elias.perales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Ly
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Oct 31, 2022 -

Longo Lexus responded

From all of us @ Longo Lexus - Thank you for the shout out on DealerRater and please hurry back

October 30, 2022

Man Wong is always friendly and professional. . pleasure to work with! Waiting area always spotless.. More

by N/a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Man Wong
Report | Print
Oct 31, 2022 -

Longo Lexus responded

We're honored to serve you - Team Longo

October 29, 2022

Outstanding. Lexus at Longos provides top notch customer service. They are eager to address and resolve their customers concerns. Highly recommend. More

by dciarriocco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Parada
Report | Print
Oct 31, 2022 -

Longo Lexus responded

Thank you for entrusting Longo Lexus | David P with your servicing needs. Hurry back

October 26, 2022

Clean facilities , friendly environment, more cars or options to choose , customer service excellent , no complaints. More

by Cuong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Truong
Report | Print
Oct 26, 2022 -

Longo Lexus responded

Thank you for your review on DealerRater, we're delighted to read of the excellent 5-STAR service you received from the Team @ Longo Lexus. Have a wonderful rest of the week

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