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Longo Lexus

El Monte, CA

4.9
2,258 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,258 Reviews of Longo Lexus

April 19, 2023

Great service, loaner, need to put more soda and fruit and donuts in the morning at waiting area. More

by It2garcia
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Parada, James Dahlstein
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Apr 19, 2023 -

Longo Lexus responded

Thank you for the 5 Star review on DealerRater. Your feedback has been noted regarding the amenities.

April 19, 2023

Beau Ly always impress me! Always given a topnitch service. I really appreciate him as well as Jaoquin and the rest of the Longo Lexus Team! Such a friendly environment!! Keep More

by Reeze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joaquin! , Beau Ly
Report | Print
Apr 19, 2023 -

Longo Lexus responded

Thank you for entrusting the team at Longo Lexus with your auto care needs. Beau is honored to serve you, make sure to call him with any questions.

April 19, 2023

The customer service was outstanding, and the service was exactly what I was looking for, polite and friendly. Detailed, specific, and honest. Everyone I spoke with provides excellent customer service, and t More

by Pink_dim_sum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Palmer, Victor Zeng, Ian Clubb, David Parada, Frank Lorusso
Report | Print
Apr 19, 2023 -

Longo Lexus responded

Thank you for entrusting Victor | Team at Longo Lexus with your auto care needs, enjoy what you drive.

April 19, 2023

Service department has been great dealing with. Easy in and easy out. Everyone is friendly More

by May Cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackelyne Martinez
Report | Print
Apr 19, 2023 -

Longo Lexus responded

We're honored you stopped by and delighted to read you had an excellent experience - Team Longo

April 17, 2023

First great buying experience at a dealership! All went so smoothly. A very pleasant experience. More

by Linda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson Le
Report | Print
Apr 17, 2023 -

Longo Lexus responded

Welcome Linda to the Longo Lexus Family and please enjoy what you drive

Apr 17, 2023 -

Linda responded

Thank you

April 16, 2023

Adviser is very professional and he handled it well. Awesome and very pleasant and very knowledgeable on how to handle customer service More

by Vic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Report | Print
Apr 17, 2023 -

Longo Lexus responded

Thanks Vic for the shout out on DealerRater - Team Longo Lexus

Apr 18, 2023 -

Vic responded

Very pleasant and professional.

April 16, 2023

Great service always friendly and clean and very communicative. I love that wash your car too! More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackelyne Martinez
Report | Print
Apr 17, 2023 -

Longo Lexus responded

From all of us @ Longo Lexus - Thank you Cindy for the kind posting

April 12, 2023

Fast service. Finished the job earlier than expected. Nice people and helpful. Keep up the good work! More

by ohma
Recommend Dealer
Yes
Employees Worked With
Willy Lam
Report | Print
Apr 12, 2023 -

ohma responded

Fast service. Finished the job earlier than expected. Nice people and helpful. Keep up the good work!

April 12, 2023

I was very impressed with the knowledge, politeness of service technicians. Thank you for taking such good care of my car. More

by Jas
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Report | Print
Apr 12, 2023 -

Longo Lexus responded

Thank you for allowing Longo Lexus Svc Dept to earn your trust. Make it a great day and hurry back

April 10, 2023

Excellent service and friendly staff. Victor Reyes was very helpful and the transaction went smoothly and fast. We will always be Toyota and Lexus fanatic and loyal customer of Longo deal More

by Henry & Ronalyn Mitchell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aira, Victor Reyes
Report | Print
Apr 10, 2023 -

Longo Lexus responded

What a great way to start our day @ Longo Lexus - Thank you for the trust and the kind posting on DealerRater. Enjoy what you drive and we will see you next time

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