
Longo Lexus
El Monte, CA
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2,160 Reviews of Longo Lexus
Excellent customer service, knowledgeable staff, clean facility, and communication was smooth either with the text message or web site portal link regarding service status. My service advisor Rodolfo a facility, and communication was smooth either with the text message or web site portal link regarding service status. My service advisor Rodolfo also very attentive and he did a very good job in handling my case. More
Longo Lexus provided prompt and excellent service in servicing my car. Advisor Francis Saldana kept me abreast of what was happening and provided me a loaner car. servicing my car. Advisor Francis Saldana kept me abreast of what was happening and provided me a loaner car. More
Longo Lexus service center is awesome. I scheduled an appointment for a service campaign where I was told it was going to take 3 hours. My plan was to wait for the car but Mr Wong the serv I scheduled an appointment for a service campaign where I was told it was going to take 3 hours. My plan was to wait for the car but Mr Wong the service advisor offered me an Uber ride home (back and forth) so I don’t have to sit around and wait for 3 hours. As it turned out to be 4 hours I was glad I took the ride instead of waiting. Thanks Longo Lexus and associates for an outstanding service. Danny S. More
Excellent service, thé professionnel service given to me, always on top with communicating so we can plan the day while the vehicle is in service. always on top with communicating so we can plan the day while the vehicle is in service. More