Longo Lexus

All associates were very professional and proficient. Kelly and James (loaner car associate) were extremely helpful and courteous. Thank you to both. Kelly and James (loaner car associate) were extremely helpful and courteous. Thank you to both. More

Let me start off with saying that Longo Lexus is amazing. I had originally went to Longo Toyota because that's where Ive always gotten my vehicles. I set an appointment there and the service was horrible. Th I had originally went to Longo Toyota because that's where Ive always gotten my vehicles. I set an appointment there and the service was horrible. The sales person would not even attempt to show me any vehicles. I left and was upset at my experience. I had never been to Lexus and thought I wouldn't be able to find something I could afford. I gave it a try and was immediately approached by Matthew Yeung. From the start to finish he was amazing and I've never experienced such service as to what I experienced with him. He was upfront didn't try to be pushy listened to my needs and was able to go above and beyond . It did not stop with him. When I met our finance guy Kelvin, he as well provided the same service. Wait, I'm still not done. I get approached by their insurance agents and Robert Resendez was able to get me a cheaper insurance for my vehicle than what I was paying for an older vehicle I was trading in. Longo Lexus far exceeded what I had expected. This was my first time buying a luxury vehicle and the experience is something I will never forget. Thank you to Matthew, Kelvin, and Robert for giving me the best experience I've ever had. More

Service is good. Came in for a oil change and two tires. Arrived at 1:45 left at 5:00 Came in for a oil change and two tires. Arrived at 1:45 left at 5:00 More

My experience was very good, starting from the person, that check me in, all the way to the sales representative. Over all my experience was great. that check me in, all the way to the sales representative. Over all my experience was great. More

Fast and well organized, clear communication and execution. I will go back again for sure. execution. I will go back again for sure. More

Professional and knowledgeable sales rep, patience enough to explain to me all the details and show me how to use the car features at the end which already passed his working hours at night. Really appreciat to explain to me all the details and show me how to use the car features at the end which already passed his working hours at night. Really appreciated it. More

Consistently good care, use of technology for updates, and appreciate asking about AAA discount. thanks! and appreciate asking about AAA discount. thanks! More

Professional, caring, knowledgeable, service with a smile. Was kept up to date. Thank you so much. smile. Was kept up to date. Thank you so much. More

Service department is always top notch! They take care of you and explain everything in detail. They take care of you and explain everything in detail. More

Great service and experience from beginning to end! The process was easy and efficient. And everyone there was so nice and friendly. The process was easy and efficient. And everyone there was so nice and friendly. More