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Longo Lexus

El Monte, CA

4.9
2,160 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,160 Reviews of Longo Lexus

December 30, 2022

Excellent customer service, knowledgeable staff, clean facility, and communication was smooth either with the text message or web site portal link regarding service status. My service advisor Rodolfo a More

by steven2523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ayala
Dec 30, 2022 -

Longo Lexus responded

Thank you for entrusting Rodolfo and Longo Lexus with your auto care needs. Have a wonderful week and Happy New Year!

December 30, 2022

Longo Lexus provided prompt and excellent service in servicing my car. Advisor Francis Saldana kept me abreast of what was happening and provided me a loaner car. More

by ASakahara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Dec 30, 2022 -

Longo Lexus responded

Thank you for your 5 STAR DealerRater review, Francis and the team are honored to serve you. Have a wonderful weekend - Team Longo

December 29, 2022

Great selection, friendly service. My family has been coming here for over 20 years to repurchase over and over. More

by Sandijung
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Man Wong
Dec 29, 2022 -

Longo Lexus responded

We are truly honored to serve you and your family for over 20 years - WOW... that's amazing!!!! Thank you Sandijung for being the most important part of our business and please tell your family we said hello and Happy New Year!

December 28, 2022

Man Wong is my go to service manager. He is knowledgeable and helpful. Always courteous and pleasant. More

by tanakad442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Dec 28, 2022 -

Longo Lexus responded

We're honored to serve you and Happy New Year - Team Longo

December 28, 2022

A good and efficient process for me to close a deal. The CPO program is great. More

by Steven Biernbaum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hieu Le
Dec 28, 2022 -

Longo Lexus responded

From all of us from Longo Lexus - Happy New Year and please enjoy what you drive -

December 28, 2022

Great people to work with. Bought multiple cars from Longo. All good experiences. Will use them again. More

by zego175
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isidro orozco, Chris McCarty, Ian Clubb
Dec 28, 2022 -

Longo Lexus responded

Thank you for your ongoing trust with our company (Longo Lexus) and team - Happy New Year

December 26, 2022

Very efficient …. Professional Bbb Bbbb Bbb Bbb Bbb Bbb Bbbb Bbb Bbbbb Bbbb Bbbbbbbb Bb More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Dec 27, 2022 -

Longo Lexus responded

Thank you Bryan for the shout out on DR and we're honored to serve you - Team Longo Lexus

December 24, 2022

Great service at longo Lexus Jim took care of everything, and had me informed throughout the day. Loaner service is outstanding More

by Sam Barragan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Dec 27, 2022 -

Longo Lexus responded

Thank you Sam for the shout out on DealerRater and for the trust you have in our company (Longo Lexus) and team (Jim Palmer). Make it a great day and Happy New Year!

December 24, 2022

Longo Lexus service center is awesome. I scheduled an appointment for a service campaign where I was told it was going to take 3 hours. My plan was to wait for the car but Mr Wong the serv More

by Kenkoy
Recommend Dealer
Yes
Employees Worked With
Man Wong
Dec 27, 2022 -

Longo Lexus responded

Thank you Danny for the kind posting and delighted to read of the caring attention provided by Man Wong and the Svc team @ Longo Lexus. We wish you the Happiest of New Year and hurry back

Dec 27, 2022 -

Kenkoy responded

You're welcome and Happy New Year as well.

December 23, 2022

Excellent service, thé professionnel service given to me, always on top with communicating so we can plan the day while the vehicle is in service. More

by Rto1264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Dec 23, 2022 -

Longo Lexus responded

We're honored to serve you and Happy Holidays - Team Longo

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