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Longo Lexus

El Monte, CA

4.9
2,457 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,457 Reviews of Longo Lexus

September 16, 2023

Nice and professional service. All processes are efficient and you can sit on comfortable sofa with complimentary coffee More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Report | Print
Sep 18, 2023 -

Longo Lexus responded

Thank you for stopping by Longo Lexus Svc Dept and please hurry back

September 16, 2023

Good people service,excellent Vehicle service And they will lend you a car without charging you for it More

by Rafael Mejia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Chico
Report | Print
Sep 18, 2023 -

Longo Lexus responded

We're honored to serve you Mr. Mejia - Team Longo Lexus

September 16, 2023

The dealership is clean and organized. There are functional coffee machines with many choices. Drinking water tasted great. Customer representative John Yang is attentive, respectful, hone More

by Yan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yang
Report | Print
Sep 18, 2023 -

Longo Lexus responded

What a great way to begin our week @ Longo Lexus - Thank you Yan for entrusting our company (Longo Lexus) and team (John Yang) with your auto care needs.

September 14, 2023

Terrific honesty and integrity at Longo Lexis Service Dept, beginning as always with Customer Service Rep Kelly Yang. Kelly is the best I've ever experienced anywhere in 45 years owning cars. Thank you! More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clem Cisneros, Kelly Yang
Report | Print
Sep 14, 2023 -

Longo Lexus responded

Welcome to the Longo Lexus family Michael and we never want you going anywhere else but here. Thanks for the kind posting - Team Longo

September 13, 2023

This dealership goes over and above The service people are amazing Especially my sales man Jackson Le More

by aalonzo0063
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson Le
Report | Print
Sep 13, 2023 -

Longo Lexus responded

We couldn't agree with you more about Jackson, he's certainly one of the many reasons why Longo is Longo. We're honored to serve you and please enjoy what you drive - Make it a great day - Team Longo Lexus

September 13, 2023

Great Dealer and Service Experience. I never had a bad experience when I bring my car in for Service More

by Maylee6225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong, Gerardo Ayala
Report | Print
Sep 13, 2023 -

Longo Lexus responded

Thank you Maylee for your ongoing loyalty you have with our dealership - Longo Lexus. We're honored to serve you

September 10, 2023

Have been going there for over 20 years and have always been pleased with their service! More

by Shelley.wingate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Report | Print
Sep 11, 2023 -

Longo Lexus responded

Wow 20 years! We're honored you have chosen Longo Lexus as your go to dealer for your services. We want to say Thank You for your loyalty and we're looking forward to many more years of serving you.

September 10, 2023

Robin Ho is outstanding! He gets the job done and keeps us informed every step of the way. More

by eviejbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Report | Print
Sep 11, 2023 -

Longo Lexus responded

Thank You for your kind words regarding your service visit with Robin. Have a great week - Team Longo

September 08, 2023

Mr. Beau Ly is a nice and patient person. I really appreciated your help and service. Sincerely, Theresa Nguyen More

by Nguyen Theresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Report | Print
Sep 08, 2023 -

Longo Lexus responded

Thank you for coming to Longo Lexus for your servicing needs and please hurry back

September 08, 2023

Excellent service Francis Saldana my service advisor is always very professional and pleasant to deal with. More

by rsrazon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Report | Print
Sep 08, 2023 -

Longo Lexus responded

We'll make sure Francis receives a copy of this posting, it's certainly going to make his day. Have a great weekend - Team Longo Lexus

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