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Longo Lexus

El Monte, CA

4.9
2,272 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,272 Reviews of Longo Lexus

July 09, 2025

Longo Lexus service advisor Man Wong provided me with exceptional service and service experience during my last service visit. More

by TomTheung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Jul 09, 2025 -

Longo Lexus responded

Delivering quality service and care is something we take seriously, and it’s great to know that Man W. came through. We appreciate you sharing your experience and look forward to welcoming you back. Team Longo

July 07, 2025

Service to my car was well done and concerns I had were examined and explained clearly. More

by Romelia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob, Rodolfo Ayala Jr.
Jul 07, 2025 -

Longo Lexus responded

Thank you for sharing your visit on DealerRater and we're honored to take care of you and your auto care needs. Hurry back - Team Longo

July 06, 2025

Staff is great only go to this dealer and have not been disappointed. Would recommend it for service and purchase. You won’t be disappointed More

by ame4085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Jul 07, 2025 -

Longo Lexus responded

We appreciate your continued trust in our team for both service and purchases. It means a lot to hear you’ve never been disappointed and would recommend us to others. We look forward to serving you again soon! Longo Lexus

July 06, 2025

Exceptional service from Robin Ho to resolve the tire problem with my RX. The appointment process was very easy and straightforward. More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Jul 07, 2025 -

Longo Lexus responded

We’re glad to hear that Robin provided exceptional service in resolving the tire issue with your RX. It's great to know the appointment process was easy and straightforward as well. Hurry back - Team Longo

July 05, 2025

Francis Saldana consistently delivers outstanding service and recommendations. The entire Longo Lexus Team is GREAT. More

by mmcalantoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Jul 07, 2025 -

Longo Lexus responded

We’re glad to hear that Francis continues to provide you with outstanding service and recommendations. Your recognition means a lot to him and the entire Longo Lexus team.

July 05, 2025

Lube And oil changes and detailing are fast and efficient. They have everything in order to get you in and out expeditiously. Kelly Yang is the best. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Jul 07, 2025 -

Longo Lexus responded

We're glad to hear your lube, oil change, and detailing services were handled efficiently. It’s our goal to make every visit smooth and timely. Kelly will appreciate your kind words and please hurry back - Longo Lexus

July 05, 2025

Man Wong my service cosultant is very professional and detail oriented. He goes through everything under the sun to make sure my car is working well and that it’s safe to drive . I trust him completely an More

by anepo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Jul 07, 2025 -

Longo Lexus responded

Thank you for your kind words and for continuing to make the trip to see us—it means a lot. We're glad to hear that Man has earned your trust through his professionalism, attention to detail, and commitment to your vehicle’s safety and performance. It’s clear he goes above and beyond to ensure you feel informed and confident about your car’s care. We'll be sure to share your feedback with him and the team. Team Longo Lexus

July 05, 2025

Longo Lexus is where I take my car for service. John was my service advisor on 6-27. He is knowledgeable and explained thoroughly what was needed. I trust John & Robin and I know they will take ca More

by judygamboa519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Ho, John Yang
Jul 07, 2025 -

Longo Lexus responded

We appreciate you choosing Longo Lexus for your service needs. It's great to hear that John provided clear and knowledgeable guidance during your recent visit. We're also glad to know you trust both John and Robin to take care of your vehicle—your confidence in our team means a lot.

July 04, 2025

Clean, friendly, and courteous staffs. The waiting room was comfortable with plenty of space. The amenities/bar area was clean, organized, and fully stocked. More

by Lance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomson Diep, Rene Reynoso , Rodolfo Ayala Jr.
Jul 07, 2025 -

Longo Lexus responded

We appreciate your feedback on DealerRater. It’s great to know you found our staff to be clean, friendly, and courteous. We're also glad the waiting area and amenities met your expectations—comfort, cleanliness, and a well-stocked space are things we take pride in. Longo Lexus

July 04, 2025

I bought my Lexus from Longo Lexus in 2017. I’ve taken my car here for service and repairs. I landed on Beau for my service rep these last few years and he’s great. He listens carefully, commun More

by Linda B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Jul 07, 2025 -

Longo Lexus responded

We’re glad to hear you've continued to trust Longo Lexus since your purchase in 2017. It’s great to know that Beau has provided the attentive, clear, and knowledgeable service you expect. We also appreciate your kind words about our facility and team. Transparency, quality workmanship, and strong customer service are priorities for us, and we're happy to know that’s been your experience. We look forward to continuing to serve you and your Lexus for years to come. Hurry back - Team Longo

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