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Longo Lexus

El Monte, CA

4.9
2,055 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,055 Reviews of Longo Lexus

July 01, 2022

It’s a excellent service, the service consultant Jim Palmer was very patient, polite, we will go back for continue service in the future, More

by Hway Jiunn liu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Report | Print
Jul 05, 2022 -

Longo Lexus responded

We're honored to serve you and please hurry back - Team Longo

June 30, 2022

Jim Su was amazing. He went above and beyond with his customer service. The car was delivered to our home. More

by Lilit Calmus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Su
Report | Print
Jun 30, 2022 -

Longo Lexus responded

We're honored to serve you and please enjoy what you drive - Team Longo

June 29, 2022

I will always choose Longo Lexus service department at all times for all of my Lexus cars More

by imeldaperlez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Report | Print
Jun 29, 2022 -

Longo Lexus responded

We never want you going anywhere else but Longo Lexus - Please have a safe 4th of July - Team Longo

June 28, 2022

Our service writer had great customer service, very well mannered. He stayed on contact with me about everything. More

by jonboost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Ho, John Yang
Report | Print
Jun 28, 2022 -

Longo Lexus responded

Thank you for the kind posting on DealerRater and we're honored to serve you - Team Longo

June 26, 2022

It was a great experience, fast and friendly would definitely be back for future service. More

by Dalcaraz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Saldana, Jennifer Lew
Report | Print
Jun 27, 2022 -

Longo Lexus responded

Thank you for the 5-star DealerRater posting about your svc visit @ Longo Lexus. Make it a great day and hurry back

June 24, 2022

Very good. Take the guests very seriously and be very patient. I will recommend 0 to my friends. More

by Rick liu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Lew
Report | Print
Jun 24, 2022 -

Rick liu responded

Very good

June 23, 2022

Good service good advisor No bags of chips or food though Went above and beyond for my vehicle More

by thewillprince
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Report | Print
Jun 23, 2022 -

Longo Lexus responded

Thank you for the posting on DealerRater and delighted to read of the caring attention provided by Francis and the team @ Longo Lexus

June 23, 2022

Very satisfied with all services at Longo Lexus. Also expressed they provided above beyond package beside your purchase car. I am strongly recommend . More

by Lucy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Maragay, Kelvin Huang
Report | Print
Jun 23, 2022 -

Longo Lexus responded

Thank you Lucy for the kind posting and it's certainly the highest compliment any dealer can receive. We're honored to serve you and please enjoy what you drive - Team Longo

Jun 28, 2022 -

Lucy responded

I was very lucky received excellent service at Longo Lexus.

June 22, 2022

David Parada was my service advisor explained every thing to me regarding my tune up very nice and very helpful. His a keeper More

by altamirano8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Marones, David Parada
Report | Print
Jun 22, 2022 -

Longo Lexus responded

We will make sure David receives a copy of this posting, it's certainly going to make his day. From all of us @ Longo Lexus Svc Dept - thank you for being the most important part of our business

June 21, 2022

David was amazing and very informative during the process and made sure i understood what was needed. More

by titlemandan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Parada
Report | Print
Jun 21, 2022 -

Longo Lexus responded

Thank you for entrusting the service team @ Longo Lexus with your car care needs. Make it a great day and hurry back

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