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Longo Lexus

El Monte, CA

4.9
2,055 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,055 Reviews of Longo Lexus

June 21, 2022

Dealership is always clean and well-maintained. Provide drinks and snacks great perk for customers. More

by Royd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Jun 21, 2022 -

Longo Lexus responded

We're honored to serve you - Team Longo

June 19, 2022

Man Wong is the reason I continue to come back to Longo Lexus for my maintenance and service needs. He is professional, friendly, helpful and knowledgeable. I like working with Man. I believe I am in good More

by thetanakas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Longo Lexus Service Technicians , Man Wong
Jun 20, 2022 -

Longo Lexus responded

What a great way to begin our day @ Longo Lexus - Thank you for the 5-star DealerRater review and please hurry back

June 19, 2022

Great service. Also happy to bring in for service. Advisers are patient and knowledgeable. Will highly recommend. More

by GCWAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Jun 20, 2022 -

Longo Lexus responded

Awww - thank you so much for the shout out on DealerRater and please know how honored we are to serve you - Team Longo

June 18, 2022

Very organized. Clean facility. Rudy was very helpful. I love that everything is electronic. Will definitely come here again. More

by kourtneyortega17
Recommend Dealer
Yes
Employees Worked With
Rudy
Jun 20, 2022 -

Longo Lexus responded

We're honored to serve you - Team Longo

June 18, 2022

Jen Lew in the service department is the best. Such amazing automated service with appointments, service tracking, maintenance packages and loaner cars. I only wish I bought my car from Longo it t More

by Isahaani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Lew
Jun 20, 2022 -

Longo Lexus responded

Boy did this review ever bring a smile to our faces @ Longo Lexus Svc Dept. Thank you for entrusting the team with your servicing needs and please hurry back - Team Longo

June 18, 2022

Excellent dealer, very helpful and very informative employees, very knowledgeable and supportive. It's pleasure to visit and service done by your dealership. More

by Luthernigoghossian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Jun 20, 2022 -

Longo Lexus responded

Thank you for all the trust you have in our company and please know how honored we are to serve you - Team Longo

June 15, 2022

Longo has been servicing my Lexus vehicles for 20+ years. The service advisor that has been helping me for the last few years provides excellent support and knows my vehicles. Very reliable & trustworthy and More

by NoName
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Man Wong
Jun 15, 2022 -

NoName responded

Great Service Department

June 15, 2022

Angelica Ugalde, Internet Sales Manager, did an excellent job of ordering and keeping us updated on the delivery of my new 2022 Lexus NX 450h+! Rodrigo Castro, Delivery Specialist, spent all the time needed More

by tjpmyers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Castro - Five Stars!!, Angelica Ugalde
Jun 15, 2022 -

Longo Lexus responded

THANK YOU * THANK YOU * THANK YOU for this amazing posting on DealerRater and boy did it ever make us smile @ Longo Lexus. We know you have many choices when selecting a brand | dealer and we're honored you've chosen Longo Lexus | Angelica | Rodrigo to handle your auto care needs. Please enjoy your BEAUTIFUL 2022 NX450H - it's beauty....

June 15, 2022

Excellent people, super good and fast service. Alonzo is always so kind and helpful. love this place. More

by dorabarraza33
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Jun 16, 2022 -

Longo Lexus responded

Thank you for the shout out on DealerRater and we're honored to have been chosen to handle your auto care needs. Hurry back - Team Longo

June 14, 2022

Able to meet all expectations. No need to follow up to make sure all concerns have been addressed. More

by jusntime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Jun 14, 2022 -

Longo Lexus responded

Thank you for the rating on DealerRater and entrusting the team @ Longo Lexus with your servicing needs

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