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Longo Lexus

El Monte, CA

4.9
2,118 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,118 Reviews of Longo Lexus

August 10, 2022

I have had great experience ever for over 11 years with Longo Lexus. I’m very satisfied with my Service Consultant Mr Man Wong and the staffs for their professionalism, friendliness, quality of work and th More

by lax2170wei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Man Wong
Aug 10, 2022 -

Longo Lexus responded

We're honored to serve you - Team Longo

August 09, 2022

the service was faster and better that i expected. this is a new experience.thanks More

by 诉shiyun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Aug 10, 2022 -

Longo Lexus responded

We're honored to serve you - Team Longo

August 07, 2022

They care their customer, keep customer updating the status of the vehicle as soon as the vehicle in the shop More

by Turtle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Aug 08, 2022 -

Longo Lexus responded

Thank you for your 5-Star DealerRater posting about your service visit @ Longo Lexus | Beau. We're honored to serve you

August 06, 2022

Fast, professional, very accommodating. Great staff and felt very taken care of. Happy to get great service when coming in from out of the state. More

by LB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Lorusso
Aug 08, 2022 -

Longo Lexus responded

We know you have many choices when selecting a servicing dealer and we're honored you've chosen Longo Lexus | Frank to handle your auto care needs. Please make sure you "ALWAYS" have a safe trip coming into SOCAL

August 06, 2022

Nice place to spend some time and get some needed work done. The advisers are helpful with your service needs. More

by alexander.rinderle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Saldana, Jim Palmer
Aug 08, 2022 -

Longo Lexus responded

Thank you for sharing your viewpoint on your recent svc visit @ Longo Lexus. Have a wonderful week - Team Longo

August 05, 2022

Robin Ho was very friendly and provided excellent service. He addressed all my questions and helped me to set up new phone on my car. More

by hoa_nguy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Aug 05, 2022 -

Longo Lexus responded

We're honored to serve you and please have a wonderful weekend - Team Longo

August 04, 2022

Impeccable service prompt and attentive courteous caring honest what was promised was done no upswell More

by vitoyjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris McCarty, Clem Cisneros, Lawrence Tiang, Francis Saldana, Ian Clubb, Robin Ho, David Parada, Edgar Anzaldo, Rene Reynoso , Michael Chico
Aug 04, 2022 -

Longo Lexus responded

Thank you for your kind posting - Team Longo Lexus

August 04, 2022

The Service Consultant (Beau Ly) delivered an exceptional customer experience! He went above and beyond the call of duty and provided extraordinary customer service. Thank you Beau and Longo Lexus, you have More

by LexusFeedback_080422
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Aug 04, 2022 -

Longo Lexus responded

Thank you for sharing your visit on DealerRater and boy did this posting ever make us smile @ Longo Lexus. We know you have many choices when selecting a servicing dealer and we're honored you've chosen Longo | Beau to handle your auto care needs. Make it a great day and hurry back - Team Longo

August 03, 2022

The most outstanding I have ever had the pleasure to do business with. Everywhere is so clean. You could eat off the floor. More

by Ed Perry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rony Parada, Beau Ly, Matthew Yeung
Aug 03, 2022 -

Longo Lexus responded

Thank you Mr. Perry for the kind posting on DealerRater and we're honored to serve you - Team Longo

August 01, 2022

web site is very convenient when making appointments, service advisors are very nice and helpful they always do a great job they exceeded my expectations More

by lamumila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Saldana, Edgar Anzaldo, Rene Reynoso , Michael Chico
Aug 01, 2022 -

Longo Lexus responded

We're delighted your visit @ Longo Lexus Svc Dept was to your satisfaction both in visit and making your online appt. Have a wonderful rest of the week and hurry back

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