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Longo Lexus

El Monte, CA

4.9
2,272 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,272 Reviews of Longo Lexus

July 04, 2025

Absolutely the best car purchase experience I have ever experienced, The entire staff was the best! The GX 550 is technologically advanced and Joseph made the learning experience very easy, Marc, Chris, More

by Rrc1956
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Truong, Marc Fata
Jul 07, 2025 -

Longo Lexus responded

Congratulations on your new GX 550! We're pleased to hear this was the best car purchase experience you've had. Joseph, Marc, Chris, and David will be glad to know they made the process smooth and informative. Enjoy your new Lexus, and we look forward to seeing you again down the road. Team Longo

July 03, 2025

David was very helpful. He answered all my questions and kept me informed,as my car was being serviced. Everytime I go to Longo Lexus, I leave with a smile on my face. The r More

by mickeyrenteria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Parada, Rene Reynoso
Jul 03, 2025 -

Longo Lexus responded

Thank you so much for taking the time to share your experience with our service department! We’re truly grateful for your continued trust in Longo Lexus. It’s wonderful to hear that David was helpful, kept you well-informed, and answered all your questions throughout your visit. We're proud to have team members like him who consistently deliver the level of service our guests deserve. Please have a safe 4th of July and hurry back - Team Longo

July 02, 2025

I requested through Longo Lexus’ availability of the car I was interested through their site. Within a few hours, I got a call from Fiona who is one of the sales associates of the Longo dealership She to More

by hyunyi88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Kong, Fiona Li, Vivian Tan
Jul 03, 2025 -

Longo Lexus responded

Congratulations on your new vehicle, and thank you so much for choosing Longo Lexus! We’re thrilled to hear about your experience—from your initial online inquiry to driving off the lot in your new car. It's wonderful to know that Fiona and our sales manager took the time to walk you through the Certified Pre-Owned benefits and made the entire process transparent, smooth, and stress-free. Fiona’s attention to detail—ensuring your car was cleaned and ready, and offering ongoing support—truly reflects the level of service we aim to deliver to every guest. We’re so glad she made a lasting impression and that you felt well taken care of throughout the process. We truly appreciate your trust in us and are excited to be part of your Lexus journey. Should you have any questions or need anything down the road, our team will always be here for you. Welcome to the Longo Lexus family—we look forward to serving you again in the future!

July 01, 2025

Chris was extremely helpful and attentive in helping us find and purchase an NX250. Even transferring a vehicle for another dealership and discounting it down to the original price we expected! More

by geeta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Tenorio
Jul 01, 2025 -

Longo Lexus responded

Thank you for your recent purchase, and congratulations on your new NX250! We’re thrilled to have been part of this exciting moment with you. We’re especially glad to hear that Chris was so helpful and attentive throughout the process. Going the extra mile to transfer the vehicle from another dealership and ensuring you received the price you expected is exactly the level of service we strive to provide every day. Team Longo

June 30, 2025

Everything went well. My car was washed and repaired as scheduled. Longo has been reliable on their works. More

by ChC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong, Veronica Rios
Jun 30, 2025 -

Longo Lexus responded

Thank you for your review. It is our honor to serve you, and we sincerely thank you for taking the time to share your feedback regarding your recent service visit. - Team Longo

June 30, 2025

Appreciate team’s ability to accommodate my appointment. Service recommendations were clear and feedback was helpful to determine next steps. More

by Julio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Jun 30, 2025 -

Longo Lexus responded

Thank you for your thoughtful feedback. We are glad to hear that our team was able to accommodate your appointment and provide clear service recommendations. Your satisfaction is important to us, and we appreciate the opportunity to assist you with your vehicle’s needs - Longo Lexus

June 30, 2025

Excellent knowledge about cars, pros & cons, financing, etc. Made my decision easier. Thanks for being there with all the answers. More

by tomrcpa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Minarto
Jul 01, 2025 -

Longo Lexus responded

Thank you for your review. It's always our goal to offer clear, helpful information every step of the way. We truly appreciate your trust in us and are here anytime you need assistance in the future!

June 29, 2025

The service advisor was direct and to the point regarding my warranty coverage. I highly recommend this dealer. More

by Victorinster
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Cajucom, Kelly Yang
Jun 30, 2025 -

Longo Lexus responded

We truly appreciate your review on DealerRater. We're delighted to hear you had an excellent experience with our team member Kelly. Thank you for entrusting Longo with your auto care needs—we’re grateful for your support and look forward to serving you again -Team Longo Lexus

June 29, 2025

I visited this dealership to test drive a used GX460, which I decided to purchase. I was assisted by Eric Garcia and Fiona Li, who were very helpful, accommodating, and easy to work with throughout the e More

by M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Garcia, Fiona Li
Jun 30, 2025 -

Longo Lexus responded

We’re honored you chose Longo Lexus for your automotive needs! We're delighted to hear that Eric and Fiona provided you with excellent service. Congratulations on your purchase. Enjoy every mile ahead!

June 29, 2025

The service writer was very helpful , the service on my car was completed on time.The dealers facility was very clean. More

by Gmhaggard
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ayala Jr.
Jun 30, 2025 -

Longo Lexus responded

Thank you for your kind review! We're thrilled to hear you had a positive service experience and truly appreciate your support. We look forward to seeing you again soon - Longo Lexus

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