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Longo Lexus

El Monte, CA

4.9
2,417 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,417 Reviews of Longo Lexus

March 31, 2023

I made appointment easily, service advisor available when I arrive, the only thing I don't like is that they allow smokers smoke near the entrance, should make smoking area or DO NOT ALLOW SMOKING would be b More

by Tutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackelyne Martinez
Apr 03, 2023 -

Longo Lexus responded

Thank you for entrusting Jackelyne and team with your auto care needs. Your viewpoint has been noted regarding the smoking area and management has been made aware.

March 31, 2023

Good work well attended to request. Prompt response. Timely completed. Full report on what and where and how they are More

by Rao
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Apr 03, 2023 -

Longo Lexus responded

Thank you for your feedback and review on DealerRater, Rene and the team are honored to serve you.

March 28, 2023

Vivian is most helpful and made sure that i am taken care of….from the time of check in to picking up the car. More

by cnreyes68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian Tan
Mar 28, 2023 -

Longo Lexus responded

Thank you for the rating & review - Team Longo

March 27, 2023

Excellent services, staff knowledgeable and friendly. Got all the information needed to make a good decision on service needed for our vechile. More

by David
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Mar 28, 2023 -

Longo Lexus responded

We're honored to serve you - Team Longo

March 27, 2023

Overall Service experience was excellent. Service rep was efficient. Loan car was ready. Pickup and payment was easy. More

by Mikecog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yang
Mar 27, 2023 -

Longo Lexus responded

Thank you for being the most important part of our business - Team Longo

March 27, 2023

Excellent service from Longo Lexus as always. Special shout-out to Kelly. Look forward to returning again. More

by Andy
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Mar 29, 2023 -

Longo Lexus responded

From all of us @ Longo Lexus - Thank you for the shout out on DealerRater

March 27, 2023

Sept 21, 2022 Service is good, service advisors are helpful, reception area is comfortable, easy to get appointment, at times you don’t even need one. More

by abertset57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Mar 29, 2023 -

Longo Lexus responded

From all of us @ Longo Lexus - Thank you so much for your post

March 25, 2023

Eric Garcia was knowledgeable, courteous and helped to make our purchase experience easy and satisfying. More

by larry_byers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Garcia
Mar 29, 2023 -

Longo Lexus responded

Thank you for the kind posting - Team Longo

March 20, 2023

Very good service. I really love the service fast and efficient. Keep up the good work. More

by Thearylen168
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emilio Mejia
Mar 20, 2023 -

Longo Lexus responded

From all of us @ Longo Lexus, we're honored to serve you

March 20, 2023

Dealt with fast and easy transactions. Very professional. Will recommend this place to friends and family. More

by Dejablue
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Dahlstein
Mar 20, 2023 -

Longo Lexus responded

We're happy knowing your service visit @ Longo Lexus was comfortable and met your expectations. Make it a great day - Team Longo

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