Longo Lexus

Robin is the best service representative I’ve ever dealt with. Everyone there is very helpful. I appreciate that they contact immediately when the car is ready. with. Everyone there is very helpful. I appreciate that they contact immediately when the car is ready. More

Always great, courteous service. On time with estimated time of completion and very friendly.o On time with estimated time of completion and very friendly.o More

John Yang is a great Service Manager. Very efficient process dropping off car and get the loaner car. Very efficient process dropping off car and get the loaner car. More

Robin, he is a excellent services, I feel comfortable, no complain . Thank you so much complain . Thank you so much More

Excellent service. The service advisor explained very clear and friendly. The work was done professionally. Thanks! The service advisor explained very clear and friendly. The work was done professionally. Thanks! More

I bring my Lexus for maintaining service but they found timing liking and Rene try the best to explains to Lexus finance for loyalty clients and for covering the fix without charging when my Lexus guarante timing liking and Rene try the best to explains to Lexus finance for loyalty clients and for covering the fix without charging when my Lexus guarantees cover just expired in two months. Thank you. More

All of my problems were fixed. The free ride was very convenient. Many choices for complimentary beverages. Over all Longo Lexus is a five stars for me. The free ride was very convenient. Many choices for complimentary beverages. Over all Longo Lexus is a five stars for me. More

When I arrive for my appointment, I am checked in immediately. My customer rep, Man Wong, informed me in detail of my work order. I had a cup of coffee a water and before I knew it my car was ready immediately. My customer rep, Man Wong, informed me in detail of my work order. I had a cup of coffee a water and before I knew it my car was ready. I will recommend Man Wong as my next customer rep. Thank you. More

Got a call from Tony M and he told us they had an RX450h in that we might like. Went in and the RX was in the color we wanted and all the features we were wanting. It was a great experience and the whole pr in that we might like. Went in and the RX was in the color we wanted and all the features we were wanting. It was a great experience and the whole process went smoothly from making the deal with Tony M to the financing with Anthony N More

Mr. Chico was helpful at first and the experience started ok at first. However, this was a terrible experience and would give 0 stars if possible. Ms. Claire who was supposed to help us did not do anything ok at first. However, this was a terrible experience and would give 0 stars if possible. Ms. Claire who was supposed to help us did not do anything and I was waiting for 30 mins for the rental car to come outside with no updates. Customers who were behind us were all helped before me and received their cars before me. This is not the type of service I expect. More