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Longo Lexus

El Monte, CA

4.9
2,190 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,190 Reviews of Longo Lexus

May 12, 2022

Kelly Yang was fantastic! ! As well as everyone was very welcoming abd friendly! Thanks Kelly and the rest of the team! I love Longo Lexus!! The best!! Keep it up!! More

by Reeze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
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May 13, 2022 -

Longo Lexus responded

Thank you for always entrusting the team @ Longo with your servicing needs. We certainly couldn't agree with you more about Kelly, he's one of the many reasons why Longo is Longo. Have a a great weekend - Team Longo

May 11, 2022

The place was very clean. The service was great. I was very happy with my time there. More

by Go hawks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Man Wong
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May 11, 2022 -

Longo Lexus responded

We're honored to serve you and THANK YOU for being the most important part of our business - Hurry back - Team Longo

May 11, 2022

Service was excellent. They did the maintenance in a timely fashion and even went above and beyond by doing a beautiful hand wash since due to the bumper couldn’t go thru m More

by Cara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer, Francis Saldana, David Parada
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May 11, 2022 -

Longo Lexus responded

Thank you Cara for the kind posting on DealerRater and please know we wouldn't be the dealership we are today, without guests like you. Make it a great day and hurry back - Team Longo

May 11, 2022 -

Cara responded

Thank you!

May 10, 2022

Longo Lexus went above and beyond, very knowledgeable team. Impressed will recommend and keep returning More

by rocioayalacruz526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
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May 11, 2022 -

Longo Lexus responded

From all of us @ Longo Lexus - we're honored to serve you and we never want you going anywhere else but Longo - Make it a great day!

May 09, 2022

Helpful and explain clearly about the car. discuss all the details on the car and payment plan More

by annemtrx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dixon Pai
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May 09, 2022 -

Longo Lexus responded

From all of us @ Longo Lexus - Congratulations and enjoy what you drive

May 08, 2022

Very professional;great service. The work was completed on time and at a fair price. More

by azavala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Man Wong
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May 09, 2022 -

Longo Lexus responded

From all of us @ Longo Lexus - Thank you for the 5-star Rating and please hurry back

May 08, 2022

Sabino was extremely helpful & knowledgeable in helping me get a vehicle. He made the process so easy. More

by dccaldel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabino Cuevas
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May 09, 2022 -

Longo Lexus responded

From all of us @ Longo Lexus - enjoy what you drive and welcome to the Longo Family

May 08, 2022

I like my service advisor Ms Jennifer Lew. She’s took care to correct the concerns I came for the services. I highly recommend Jennifer. More

by Vwang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No TV listed
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May 09, 2022 -

Longo Lexus responded

Thank you for the kind mentions on DealerRater about your visit to Longo Lexus. Make it a great day and hurry back - Team Longo

May 08, 2022

As always, my Service Advisor Robin Ho, goes above & beyond with his Awesome Professionalism in his work & attention to detail. All the other Service Advisors should follow in his footsteps with his po More

by Bruce Poon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Ho
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May 09, 2022 -

Longo Lexus responded

Thank you Mr. Poon for being the most important part of our business and we're honored to serve you. Here's to many more years to come with Longo Lexus

May 06, 2022

Very disappointed with the service manager they way my problem has been handle. I have come in 3 times with the same mechanical problem and nothing has been done. Therefore, I gotten an attorney to hand More

by Golfpar72
Recommend Dealer
No
Employees Worked With
Jim Palmer
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