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Longo Lexus

El Monte, CA

4.9
2,259 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,259 Reviews of Longo Lexus

June 23, 2022

Good service good advisor No bags of chips or food though Went above and beyond for my vehicle More

by thewillprince
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
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Jun 23, 2022 -

Longo Lexus responded

Thank you for the posting on DealerRater and delighted to read of the caring attention provided by Francis and the team @ Longo Lexus

June 23, 2022

Very satisfied with all services at Longo Lexus. Also expressed they provided above beyond package beside your purchase car. I am strongly recommend . More

by Lucy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Maragay, Kelvin Huang
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Jun 23, 2022 -

Longo Lexus responded

Thank you Lucy for the kind posting and it's certainly the highest compliment any dealer can receive. We're honored to serve you and please enjoy what you drive - Team Longo

Jun 28, 2022 -

Lucy responded

I was very lucky received excellent service at Longo Lexus.

June 22, 2022

David Parada was my service advisor explained every thing to me regarding my tune up very nice and very helpful. His a keeper More

by altamirano8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Marones, David Parada
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Jun 22, 2022 -

Longo Lexus responded

We will make sure David receives a copy of this posting, it's certainly going to make his day. From all of us @ Longo Lexus Svc Dept - thank you for being the most important part of our business

June 21, 2022

David was amazing and very informative during the process and made sure i understood what was needed. More

by titlemandan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Parada
Report | Print
Jun 21, 2022 -

Longo Lexus responded

Thank you for entrusting the service team @ Longo Lexus with your car care needs. Make it a great day and hurry back

June 21, 2022

Dealership is always clean and well-maintained. Provide drinks and snacks great perk for customers. More

by Royd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Report | Print
Jun 21, 2022 -

Longo Lexus responded

We're honored to serve you - Team Longo

June 19, 2022

Man Wong is the reason I continue to come back to Longo Lexus for my maintenance and service needs. He is professional, friendly, helpful and knowledgeable. I like working with Man. I believe I am in good More

by thetanakas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Longo Lexus Service Technicians , Man Wong
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Jun 20, 2022 -

Longo Lexus responded

What a great way to begin our day @ Longo Lexus - Thank you for the 5-star DealerRater review and please hurry back

June 19, 2022

Great service. Also happy to bring in for service. Advisers are patient and knowledgeable. Will highly recommend. More

by GCWAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Ho
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Jun 20, 2022 -

Longo Lexus responded

Awww - thank you so much for the shout out on DealerRater and please know how honored we are to serve you - Team Longo

June 18, 2022

Very organized. Clean facility. Rudy was very helpful. I love that everything is electronic. Will definitely come here again. More

by kourtneyortega17
Recommend Dealer
Yes
Employees Worked With
Rudy
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Jun 20, 2022 -

Longo Lexus responded

We're honored to serve you - Team Longo

June 18, 2022

Jen Lew in the service department is the best. Such amazing automated service with appointments, service tracking, maintenance packages and loaner cars. I only wish I bought my car from Longo it t More

by Isahaani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Lew
Report | Print
Jun 20, 2022 -

Longo Lexus responded

Boy did this review ever bring a smile to our faces @ Longo Lexus Svc Dept. Thank you for entrusting the team with your servicing needs and please hurry back - Team Longo

June 18, 2022

Excellent dealer, very helpful and very informative employees, very knowledgeable and supportive. It's pleasure to visit and service done by your dealership. More

by Luthernigoghossian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Report | Print
Jun 20, 2022 -

Longo Lexus responded

Thank you for all the trust you have in our company and please know how honored we are to serve you - Team Longo

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