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Longo Lexus

El Monte, CA

4.9
2,311 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,311 Reviews of Longo Lexus

August 04, 2022

The Service Consultant (Beau Ly) delivered an exceptional customer experience! He went above and beyond the call of duty and provided extraordinary customer service. Thank you Beau and Longo Lexus, you have More

by LexusFeedback_080422
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Report | Print
Aug 04, 2022 -

Longo Lexus responded

Thank you for sharing your visit on DealerRater and boy did this posting ever make us smile @ Longo Lexus. We know you have many choices when selecting a servicing dealer and we're honored you've chosen Longo | Beau to handle your auto care needs. Make it a great day and hurry back - Team Longo

August 03, 2022

The most outstanding I have ever had the pleasure to do business with. Everywhere is so clean. You could eat off the floor. More

by Ed Perry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rony Parada, Beau Ly, Matthew Yeung
Report | Print
Aug 03, 2022 -

Longo Lexus responded

Thank you Mr. Perry for the kind posting on DealerRater and we're honored to serve you - Team Longo

August 01, 2022

web site is very convenient when making appointments, service advisors are very nice and helpful they always do a great job they exceeded my expectations More

by lamumila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Saldana, Edgar Anzaldo, Rene Reynoso , Michael Chico
Report | Print
Aug 01, 2022 -

Longo Lexus responded

We're delighted your visit @ Longo Lexus Svc Dept was to your satisfaction both in visit and making your online appt. Have a wonderful rest of the week and hurry back

August 01, 2022

I love my Lexus IS. Easy and smooth purchase. Will recommend to all my friends. More

by Amy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Truong
Report | Print
Aug 01, 2022 -

Longo Lexus responded

From all of us @ Longo Lexus - we're honored to serve you and please enjoy what you drive - CONGRATULATIONS!

July 30, 2022

I been with this dealership since 2009 and so far everything are satisfied, great services and very friendly. More

by Trongcao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Report | Print
Aug 01, 2022 -

Longo Lexus responded

Thank you for being the most important part of our business and we're honored to serve you for so many years - Team Longo

July 30, 2022

Good service and professional . Likely recommended , no wait time , car to drive home while yr car drop off for services. More

by Samlfis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Huang
Report | Print
Aug 01, 2022 -

Longo Lexus responded

Thank you for entrusting the team with your servicing needs - hurry back - Team Longo

July 29, 2022

Thank you had a great experience with Longo dealer. Rodrigo C. who delivered my car was informative, supportive and listened . Thank you More

by Yatomicant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Castro , Gary Littleton
Report | Print
Jul 29, 2022 -

Longo Lexus responded

From all of us @ Longo Lexus - Congratulations and enjoy what you drive

July 29, 2022

Great customer service especially my service rep Jim Palmer Best dealership around. The LA area More

by Ilene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Report | Print
Jul 29, 2022 -

Longo Lexus responded

What a great way to start our Friday - Thank you IIene for the kind posting on DR and we're honored to serve you - Team Longo

July 28, 2022

Get work done quickly just like estimates time given , didn’t wait long and customer wait area is nice and clean More

by Leevte2015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Maragay, Robin Ho, Rene Reynoso
Report | Print
Jul 29, 2022 -

Longo Lexus responded

Thank you for being the most important part of our business and hurry back - Team Longo

July 27, 2022

good service , no longer waiting time, excellent explaining , always make customer satify and happy ending. More

by jhnguyen
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kelvin Huang, Jackson Le, Isaac Kim
Report | Print
Jul 27, 2022 -

Longo Lexus responded

Thank you for the shout out on DR and we're honored to serve you - Team Longo

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