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Longo Lexus

El Monte, CA

4.9
2,078 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,078 Reviews of Longo Lexus

February 24, 2022

Francis Saldana was very helpful. . awesome work…keep it up…my car was clean Thnk you More

by katkatrey_11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Reyes, Francis Saldana
Feb 24, 2022 -

Longo Lexus responded

Thank you for entrusting the team @ Longo Lexus with your servicing needs

February 24, 2022

My service representative Eric, was very attentive to my concern, got me a loaner car and made sure I get updates on the progress of my car being serviced. More

by MyR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erik Rasmussen
Feb 24, 2022 -

Longo Lexus responded

Thank you for the shout out on DealerRater - Team Longo

February 24, 2022

It was convenient and easy. Service was ready for me. Dropping off loaner was easy. More

by lizzyy1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Feb 25, 2022 -

Longo Lexus responded

We're honored to serve you and have a wonderful weekend - Team Longo

February 23, 2022

Longo Lexus has an amazing staff from service to the sales team. I have purchased four cars from this dealership and I will continue to support More

by boknowsalcohol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Feb 23, 2022 -

Longo Lexus responded

We're honored to serve you and make sure you hurry back - Team Longo

February 23, 2022

Clean and well organized and very honest. They were able to tell me what is needed to be done and not to be done till the next service scheduled. More

by mjpolmo86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Feb 23, 2022 -

Longo Lexus responded

Thank you for entrusting Longo Lexus with your car care needs.

February 22, 2022

Mr Edgar Anzaldo has been our service consultant and he’s been communicative, reliable and very accommodating to my family. We have 4 Lexus an IS, NX, RX and GX and he always been committed if we have any is More

by chestercasino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Feb 22, 2022 -

Longo Lexus responded

We are so honored to serve you and your family and boy did this review ever make us smile @ Longo Lexus - Thank you again, for entrusting the team with your car care needs and hurry back - Team Longo

February 20, 2022

Erick Rasmussen was a very good service adviser, The Longo Lexus is nice and clean but expensive More

by Montereyeric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Rasmussen
Feb 21, 2022 -

Longo Lexus responded

Thank you for sharing your viewpoint on DealerRater and delighted to read of the caring attention provided by Erick. Your feedback about cost has been shared with our Svc Mgmt team. Thank you - Team Longo

February 20, 2022

Longo lexus is awesome. Frank and George did an awesome job. They were professional , courteous, and very responsive. More

by Jundori01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Lopez , George
Feb 21, 2022 -

Longo Lexus responded

Thank you for this posting on DealerRater about your Collision Center visit and hope everyone is well after this incident. Please stay safe - Team Longo

February 20, 2022

We had an exceptional experience purchasing our IS 350 at Longo Lexus! By far, this has been the best experience we’ve had when purchasing a vehicle. Our salesman, Eric Garcia, a very professional and knowle More

by M. Hernández
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Garcia: 5 Stars. Eric Chan (Finance): 5 stars
Feb 21, 2022 -

Longo Lexus responded

Congratulations on your Lexus purchase from Longo Lexus. Boy the IS350 is so beautiful and please know how honored we are to served you. Make it a great day and enjoy what you drive. Team Longo

February 19, 2022

They made the allocation process easy and no mark up on price only paid MSRP. Sales and Finance staff were friendly, helpful and non pressuring. More

by Manjaro13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Nguyen, Ray Huang, Kelvin Huang, Isaac Kim
Feb 21, 2022 -

Longo Lexus responded

Thank you for the 5-Star DealerRater posting and from all of us @ Longo Lexus, we're honored to serve you- Enjoy what you drive - Team Longo

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