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Longo Lexus

El Monte, CA

4.9
2,187 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,187 Reviews of Longo Lexus

April 24, 2022

Staff was really helpful and courteous. Jose Mendoza and Gary Littleton made sure all our questions were answered. More

by Jackie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Littleton, Jose Mendoza
Apr 25, 2022 -

Longo Lexus responded

Thank you Jackie for the 5-Star rating on DealerRater and we're honored to serve you -Team Longo

April 24, 2022

Michael took care of my business from start to finish and he was very professional. More

by L-P-Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chico
Apr 25, 2022 -

Longo Lexus responded

Thank you for your posting on DealerRater and delighted to read of the caring attention Michael continues to deliver with each of your visit. Make it a great day and THANK YOU again, for being the most important part of our business. Team Longo

April 22, 2022

thank you for your service. go go go go go go go go go go go go! More

by fkirk11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Man Wong
Apr 22, 2022 -

Longo Lexus responded

Thank you for entrusting Longo Lexus and Man Wong with your vehicle needs.

April 21, 2022

Great customer service, did excellent work and the price was fair. I'll definitely go back and would recommend Long Lexis to a friend More

by Jamesmitrof
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Apr 21, 2022 -

Longo Lexus responded

Thank you for entrusting the team @ Longo Lexus Svc Dept. with your auto care needs.

April 21, 2022

Best service Friendly Convenient Explain to me clearly everything Work professionals Fast service By the time we finished the financial Our car is ready waiting for us nice and clean More

by samuel.sundara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Yeung
Apr 21, 2022 -

Longo Lexus responded

We're honored to serve you and couldn't agree with you more about Matthew, he's certainly one of the many reasons why Longo is Longo. Enjoy what you drive and welcome to the Longo Family

Apr 21, 2022 -

samuel.sundara responded

Lingo are better prices and the service are super

Apr 21, 2022 -

Longo Lexus responded

Thank you

April 20, 2022

The people I interacted with were Fast efficient and professional. They were also very polite. More

by ann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Yang
Apr 20, 2022 -

Longo Lexus responded

We're honored to serve you Ann and make sure you hurry back - Team Longo

April 20, 2022

The dealer is very friendly. After they heard that I drove all the way from Michigan, they took care of me immediately, we really appreciate it. More

by jimmyjzhu
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David - tech support specialist, Frank Lorusso
Apr 21, 2022 -

Longo Lexus responded

Thank you for the shout out on DR and entrusting the team @ Longo Lexus with your servicing needs. Sounds like a great road-trip from Michigan.

April 20, 2022

At first it seem like a long wait to see my Lexus advisor but checked in with me and updated me on my car’s progress and I felt like he had my back. He not only explained what was done but what will be done More

by John184710
Recommend Dealer
Yes
Employees Worked With
Man Wong
Apr 21, 2022 -

Longo Lexus responded

We couldn't agree with you more about Man Wong, he's certainly one of the many reasons why Longo is Longo - Make it a great day and have a wonderful weekend - Team Longo

April 19, 2022

Excellent service. Waiting is short. Representative is nice and very pleasant to talk to our concerned More

by juseln42
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Apr 19, 2022 -

Longo Lexus responded

Thank you for entrusting the team @ Longo Lexus Svc Dept. with your auto care needs. Make it a great day - Team Longo

April 18, 2022

Excellent service department! Efficient, Trustworthy and Very Competent!! They totally take care of you and your car! More

by Lori M
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Apr 18, 2022 -

Longo Lexus responded

Thank you Lori for the kind posting on DealerRater and we never want you going anywhere else but Longo Lexus. Make it a great day and thank you again, for being the most important part of our business. Team Longo

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