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Longo Lexus

El Monte, CA

4.9
2,078 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,078 Reviews of Longo Lexus

February 18, 2022

Francis is such a wonderful service person - always so professional. We feel so confident in his recommendations for service and trust his advice. More

by M Saykally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Feb 18, 2022 -

Longo Lexus responded

Happy Friday and THANK YOU for the shout out on DealerRater. We're honored to serve you and make sure you hurry back - Team Longo

February 17, 2022

Longo Lexus is a nice dealership with good inventory. Victor at Longo Lexus helped me get my first Lexus and I’m more than ecstatic to start driving it! More

by cecilia.aguilar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Zeng
Feb 17, 2022 -

Longo Lexus responded

Congratulations Ms. Aguilar on the purchase of your beautiful Lexus from Longo. We so honored to serve you - Enjoy what you drive - Team Longo

February 16, 2022

It was professional and helpful . The only thing is that the sales where they sell cars is just fixed on selling . Don’t care about price or customer service . More

by ncastle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackelyne Martinez
Feb 16, 2022 -

Longo Lexus responded

We're honored to serve you and delighted to read of the caring attention provided by Jackelyne and the team @ Longo Lexus Svc Dept.

February 16, 2022

Great service. Prompt, courteous, efficient, thorough, thoughtful. Very clean customer area. Easy in and out location. More

by Reconway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Feb 16, 2022 -

Longo Lexus responded

Thank you for entrusting the team @ Longo Lexus with your servicing needs. Make it a great day!

February 16, 2022

At this dealership everyone is friendly and attentive to what the customer needs. All of my issues were addressed with courtesy. More

by marilynsfant@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Man Wong
Feb 16, 2022 -

Longo Lexus responded

Thank you for entrusting the team @ Longo Lexus and we're honored to serve you

February 14, 2022

Courteous, helpful ,honest ,fast service and pleasant , i like the way you provide us with uber transportation, it’s prompt and well organized , The employees are all nice , i would highly recommend this pl More

by Pengson923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ayala
Feb 14, 2022 -

Longo Lexus responded

Thank you for making our day @ Longo Lexus & for being the most important part of our business. Team Longo

Feb 15, 2022 -

Pengson923 responded

Thank you for the good and prompt service !

February 14, 2022

Mr. Isaac Kim treated us very nice with respect and so approachable and wit respect More

by Susan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Kim
Feb 14, 2022 -

Longo Lexus responded

We're honored to serve you and please enjoy what you drive - Team Longo

February 13, 2022

I have been a loyal customer to Longo Lexus mean reason is because of the great customer service they provide More

by ricardom
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kelly Yang, Beau Ly
Feb 14, 2022 -

Longo Lexus responded

We're honored to serve you - Team Longo

February 13, 2022

Agent Kelly Yang great job! There was a free rental car offered during the service because of the long waiting time. But the staff who checked in the rental car had a bad attitude More

by Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Feb 14, 2022 -

Longo Lexus responded

We appreciate you sharing your viewpoint which has been shared with the Svc Mgmt team. Please allow us this opportunity to extend our apologize for any matter that may have risen during your interaction with our Loan Dept. Team Longo

February 13, 2022

They help you find the car of your dreams. The salesperson was very nice and helpful. More

by Mabel Nunez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Mendoza
Feb 14, 2022 -

Longo Lexus responded

We're honored to serve you Ms. Nunez and enjoy what you drive -Team Longo

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