
Longo Lexus
El Monte, CA
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2,187 Reviews of Longo Lexus
Great easy service as always. Stayed informed during my whole service. My car stayed for service and they provided a loaner! Thanks again Michael Chico! Stayed informed during my whole service. My car stayed for service and they provided a loaner! Thanks again Michael Chico! More
Excellent service! My car was ready before promised time. They also provided a loaner in no time. Service advisor was also awesome! Longo Lexus is truly unmatched. My car was ready before promised time. They also provided a loaner in no time. Service advisor was also awesome! Longo Lexus is truly unmatched. More
Service is amongst the front desk and service advisor is great. However, the technicians not so much. The technicians need to double check to make sure everything is complete sealed, tighten, and put back i great. However, the technicians not so much. The technicians need to double check to make sure everything is complete sealed, tighten, and put back in place under the hood. Loose pieces under the hood can be dangerous. Good thing I checked. More
Bought my IS from them. George provided a great deal. It's further out but they beat all the dealerships by my home. The Service department is awesome! Kelly is the best, I George provided a great deal. It's further out but they beat all the dealerships by my home. The Service department is awesome! Kelly is the best, I make a point to take in my car when he is there. More
The staff and service counselor were very friendly and helpful. I was very happy with the contactless services. Very satisfied customer. helpful. I was very happy with the contactless services. Very satisfied customer. More
Great service, very courteous. Completed in less time than expected and sincerely appreciate how the waiting area is designed for remote work on a laptop. Completed in less time than expected and sincerely appreciate how the waiting area is designed for remote work on a laptop. More