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Longo Lexus

El Monte, CA

4.9
2,078 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,078 Reviews of Longo Lexus

February 13, 2022

Good environment and friendly staff are number one choices for being your lovely car in for service at Longo Lexus More

by blmah
Recommend Dealer
Yes
Employees Worked With
Man Wong
Report | Print
Feb 14, 2022 -

Longo Lexus responded

Thank you for sharing your viewpoint and honored to serve you - Team Longo

February 12, 2022

Their service staff is welcome and polite, offer free Uber up to 15 miles which is very good. More

by lylaser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ayala
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Feb 14, 2022 -

Longo Lexus responded

Uber is one of the many amenities Longo offers - we try to accommodate our guests to the best of our abilities. Make it a great day and hurry back - Team Longo

February 11, 2022

The service manager was prompt and courteous. My car was done in a timely manner. More

by moralez97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
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Feb 11, 2022 -

Longo Lexus responded

We're honored to serve you and THANK YOU for entrusting the team @ Longo Lexus with your servicing needs.

February 09, 2022

Francis is a great employee . Goes above and beyond . Great customer service. He’s the best. More

by Veharo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Report | Print
Feb 09, 2022 -

Longo Lexus responded

We couldn't agree with you more about Francis, he's certainly one of the many reasons why Longo is Longo. Make it a great day and THANK YOU for being the most important part of our business. Team Longo

February 08, 2022

my visit to the dealership was very good. everyone was helpful and answered all my questions. great service More

by clem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Ho, Ray Huang, Kelvin Huang
Report | Print
Feb 08, 2022 -

Longo Lexus responded

We're honored to serve you and we never want you going anywhere else but Longo. Have a great rest of the week..

February 08, 2022

Excellent service as always!I always receive the best service here. I drive from far just for their service dept. More

by Qbnqueen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hieu Le, John Yang
Report | Print
Feb 08, 2022 -

Longo Lexus responded

Thank you so much for all the kind words you've mentioned in your review and please know how honored we are to serve you. Team Longo

February 08, 2022

Rudy is great! He was friendly and courteous and professional. He took the time to explain everything in detail. Would highly recommend him. More

by Rhelm2
Customer Service
Recommend Dealer
Yes
Employees Worked With
Man Wong, Edgar Anzaldo
Report | Print
Feb 08, 2022 -

Longo Lexus responded

Thank you for entrusting Longo Lexus with your servicing needs. Make it a great day and hurry back - Team Longo

February 07, 2022

Very accommodating staff and clean environment. Francis was so nice to take care of what my care needs More

by Joy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Report | Print
Feb 07, 2022 -

Longo Lexus responded

We're honored to serve you and have a wonderful rest of your week - Team Longo

February 07, 2022

Excellent purchasing experience with honest workers and no upcharge! I would not go to any other dealer after this experience. It is impossible to find a dealer that does not try to upcharge you during More

by Okita240
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Nguyen
Report | Print
Feb 07, 2022 -

Longo Lexus responded

Thank you for bringing a smile to our faces @ Longo Lexus - We know you have many choices when selecting a brand | dealer and we're all very honored you've chosen Longo | Anthony to handle your car care needs. Enjoy what you drive and welcome to the Longo Family

February 07, 2022

The agent was very helpful Reset my clock. Wait time is The agent was very helpful Reset my clock. Wait time is shorter Than estimate. I am happy with the service More

by Annie.lim333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Lorusso
Report | Print
Feb 07, 2022 -

Longo Lexus responded

Thank you for the wonderful review on DealerRater and we're honored to serve you - Team Longo

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