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Longo Lexus

El Monte, CA

4.9
2,078 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,078 Reviews of Longo Lexus

February 06, 2022

I have used this dealer for 15 years. I would not go anywhere else. Always puts there customers first. They take there time explaining the issue. More

by ylo3333@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Lorusso
Feb 06, 2022 -

ylo3333@aol.com responded

I have used this dealer for 15 years. I would not go anywhere else. Always puts there customers first. They take there time explaining the issue.

February 05, 2022

Francis Saldana provided great customer service as always and the primary reason I keep bringing my car back to Longo Lexus for servicing. Francis has earned my trust since I first brought my NX in for servi More

by Peter D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Feb 09, 2022 -

Longo Lexus responded

We couldn't agree with you more about Francis, he's certainly one of the many reasons why Longo is Longo. Make it a great day and THANK YOU for being the most important part of our business. Team Longo

February 04, 2022

John is a very nice guy,, and gave me very good feeling John is a very nice guy,, and gave me very good feeling 👍Very good service and very helpful More

by lagd6911@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Yang
Feb 04, 2022 -

Longo Lexus responded

Thank you for entrusting the team @ Longo Lexus and please know how honored we are to serve you

February 04, 2022

Thank you for a quick and easy maintenance visit and Keeping us updated by text messages. More

by Plsanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Feb 04, 2022 -

Longo Lexus responded

Thank you for the shout out on DealerRater and honored to serve you - Team Longo

February 04, 2022

Excellent customer service. Always on time. Good job. I will recommend this dealership to my friends. More

by Cris.salinas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Man Wong
Feb 04, 2022 -

Longo Lexus responded

We're honored to serve you and have a wonderful weekend - Team Longo

February 03, 2022

Had a very short wait time & Jim Palmer was extremely helpful. 🥰 I’ll be back when necessary. More

by Jerri Gong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Feb 03, 2022 -

Jerri Gong responded

Had a very short wait time & Jim Palmer was extremely helpful. I'll be back when necessary.

February 02, 2022

Hassle free. Dropped off and received my loaner car within 15 minutes. Received continuous updates. Pick-up was easy. More

by nothinbutageethang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Feb 03, 2022 -

Longo Lexus responded

Thank you for sharing your viewpoint on Dealer Rater and hurry back - Team Longo

February 02, 2022

I have always received great service here. Most recent visit was the same. Made appointment, was written up quickly, and had made prior arrangements for loaner car. Short wait there, and I was on my way More

by Dougwratschko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Ly, Frank Lorusso
Feb 02, 2022 -

Longo Lexus responded

Thank you for such a kind message and please know how honored we are to serve you. Team Longo

February 01, 2022

My service guy Renee R was one of the nicest staff members we have ever felt that he would go above for his customers, great guy, also Paul the director kept us clam and sad he would do his best, grea More

by Pete Arredondo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Wareham, Rene Reynoso , Jennifer Lew
Feb 02, 2022 -

Longo Lexus responded

Thank you Mr. Arredondo for this kind messaging on DealerRater and please know how honored we are to serve you and your family. Make it a great day and hurry back - Team Longo

January 30, 2022

Our sales guy Steven was great and the Finance Manager was good to us too. Over all we had a fast, easy and great experience at Longo Lexus. We will definitely be returning in the future. More

by KatCar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Johiro
Jan 31, 2022 -

Longo Lexus responded

THANK YOU * THANK YOU * THANK YOU for the shout out on DealerRater and from everyone @ Longo Lexus - CONGRATULATIONS....

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