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Longo Lexus

El Monte, CA

4.9
2,287 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,287 Reviews of Longo Lexus

June 15, 2022

Excellent people, super good and fast service. Alonzo is always so kind and helpful. love this place. More

by dorabarraza33
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Report | Print
Jun 16, 2022 -

Longo Lexus responded

Thank you for the shout out on DealerRater and we're honored to have been chosen to handle your auto care needs. Hurry back - Team Longo

June 14, 2022

Able to meet all expectations. No need to follow up to make sure all concerns have been addressed. More

by jusntime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
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Jun 14, 2022 -

Longo Lexus responded

Thank you for the rating on DealerRater and entrusting the team @ Longo Lexus with your servicing needs

June 14, 2022

Beau is a good service consultant. Courteous and detailed. Staffs are efficient. Drinks and snacks helped the waiting period. More

by P Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Report | Print
Jun 14, 2022 -

Longo Lexus responded

Thank you for the shout out on DealerRater and everyone @ Longo Lexus says - HURRY BACK!!!!

June 14, 2022

Easy appointment process. Great service from the staff. Delivered car on time and completed all promised services. No issues. More

by Francisjharlow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Report | Print
Jun 15, 2022 -

Longo Lexus responded

From all of us @ Longo Lexus - we're honored to serve you and please hurry back

June 13, 2022

Longo lexus had great customer service and would recommend to others. Reynoso was great with his knowledge. 👍 More

by dredog1224
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris McCarty, Sergio Orozco, Clem Cisneros, Rene Reynoso , Gerardo Ayala
Report | Print
Jun 13, 2022 -

Longo Lexus responded

Thank you for entrusting the team @ Longo Lexus with your auto care needs and hurry back

June 13, 2022

Man Wong always is an advocate for the customer. Reason I try to schedule with him More

by Paulcrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer, Man Wong, Edgar Anzaldo
Report | Print
Jun 13, 2022 -

Longo Lexus responded

We cannot wait to share this review with Man and the team @ Longo Lexus, we know it's going to make his day. We're honored to serve you and please hurry back!

June 13, 2022

Very please with my sale man he was very helpful answer any question or concerns we had. Thank you am very happy with my Lexus More

by Iliana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Zhao
Report | Print
Jun 13, 2022 -

Longo Lexus responded

From all of us @ Longo Lexus - Enjoy what you drive and welcome to the Longo Family

June 12, 2022

Have been here for regular maintenance at the service department three times and they never disappoint. Staff always keeps you informed and updated. Easy to get in and out. More

by ams_csr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Rasmussen
Report | Print
Jun 13, 2022 -

Longo Lexus responded

Thank you for being the most important part of our business and hurry back - Team Longo

June 11, 2022

Employees are very courteous and work very hard to please the customer. And the dealership runs efficiently. More

by Lbv860
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Report | Print
Jun 13, 2022 -

Longo Lexus responded

Thank you for entrusting Longo Lexus with your servicing needs

June 10, 2022

Longo Lexus always provides high quality, professional customer service and maintenance. Heve been coming here for 22 years and will continue to be customers for life. My current service advisor Kelly Yan More

by Glen Kuniyuki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Report | Print
Jun 10, 2022 -

Longo Lexus responded

What a great way to end our week @ Longo Lexus - Happy Friday Mr. Kuniyuki. From all of us @ Longo Lexus - thank you for entrusting the team | Kelly with your servicing needs. Have a wonderful weekend and hurry back

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