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Longo Lexus

El Monte, CA

4.9
2,190 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,190 Reviews of Longo Lexus

March 31, 2022

Excellent service - Rodolfo A. is a great guy and is definitely someone I would recommend going for any questions or concerns! More

by jeanetterivera25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ayala
Apr 01, 2022 -

Longo Lexus responded

Thank you for entrusting the team @ Longo Lexus with your servicing needs.

March 30, 2022

I had a pleasant experience. Staff was nice and the service advisor was knowledgeable. The loaner vehicle was very much appreciated. Didn’t expect them to wash my car after servi More

by The Serg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Mar 30, 2022 -

Longo Lexus responded

We're honored to serve you and please make sure you hurry back - Team Longo

March 30, 2022

Process is easy and efficient, staff members are friendly and being respectful. Wait time is not long. More

by gyeh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Mar 30, 2022 -

Longo Lexus responded

From all of us @ Longo Lexus - we're so honored to serve you

March 29, 2022

They came with flatbed pick-up service. Friendly attendant who helped pick up my car and drop off a loaner. I recommend them without hesitation. More

by michaellouise20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Man Wong
Mar 29, 2022 -

Longo Lexus responded

We're honored to serve you and THANK YOU for entrusting the team @ Longo Lexus with your servicing needs.

March 29, 2022

Great care and service especially from Francis Saldana as always- feel like people care about me More

by raypearl2dad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Mar 29, 2022 -

Longo Lexus responded

Thank you for entrusting the team @ Longo Lexus with your servicing needs - make it a great day and hurry back - Team Longo

March 28, 2022

When I picked up the no service advisors were available to talk about the services More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Mar 28, 2022 -

Longo Lexus responded

Please know your service consultant is always here to answer any of your question in-person, text mesg and or phone call. Please do not hesitate to contact Rene Reynoso, he's here to listen D: 626.580.6261 E: rene.reynoso@longolexus.com

March 27, 2022

My car was serviced in less time than scheduled. Francis Saldana is always professional, helpful, and knowledgeable. Longo is a great place for service. More

by medeegee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Mar 28, 2022 -

Longo Lexus responded

We never want you going anywhere else but Longo Lexus - We're honored to serve you and hurry back!

March 25, 2022

Service is great, advisor is very knowledgeable and helpful and friendly. All information provided accordingly. More

by Lin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Mar 25, 2022 -

Longo Lexus responded

Thank you for the 5-star review on DealerRater - Team Longo

March 25, 2022

I love Longo Lexus. Robin Ho is the very best service consultant you could ever dream of having. Thank you so very much Robin for all of you excellent help. Nancy Kelly More

by Nanlkelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Mar 25, 2022 -

Longo Lexus responded

Thank you Ms. Kelly for all the trust you have in our company & team. Make it a great day and hurry back - Team Longo

March 25, 2022

It is so fast and efficiently. And worker so nice and worm. Make everything become a so perfect experience to me. Well done More

by Alvankc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo, Gerardo Ayala
Mar 25, 2022 -

Longo Lexus responded

We're very honored to serve you - have a wonderful weekend and hurry back - Team Longo

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