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Longo Lexus

El Monte, CA

4.9
2,191 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,191 Reviews of Longo Lexus

March 25, 2022

I love Longo Lexus. Robin Ho is the very best service consultant you could ever dream of having. Thank you so very much Robin for all of you excellent help. Nancy Kelly More

by Nanlkelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Ho
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Mar 25, 2022 -

Longo Lexus responded

Thank you Ms. Kelly for all the trust you have in our company & team. Make it a great day and hurry back - Team Longo

March 24, 2022

I had a very comfortable time with your office. everyone friendly,professionally,thoughtful. Specially mrs Lew.thank you More

by Hideki kojima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Lew
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Mar 24, 2022 -

Longo Lexus responded

What a great way to begin our day @ Longo Lexus with such a kind message posted on DealerRater. Thank you for being the most important part of our business and hurry back. Team Longo

March 24, 2022

Fast, courteous on point service as usual! Great atmosphere and staff. 1 2 3 4 More

by sal.galluzzo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Ayala, Jackelyne Martinez
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Mar 24, 2022 -

Longo Lexus responded

Thank you for entrusting the Service Team @ Longo Lexus

March 24, 2022

Rodolfo provided great customer service, which led to an awesome experience. I will continue to service at Longo Lexus. More

by ramiro87g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodolfo
Report | Print
Mar 24, 2022 -

Longo Lexus responded

We never want you going anywhere else but Longo Lexus for your vehicle needs. Make it a great day!

March 24, 2022

Customer service from the start you check in until you pick up your car is very accommodating, no hassel at all More

by Ben
Recommend Dealer
Yes
Employees Worked With
Rodolfo
Report | Print
Mar 24, 2022 -

Longo Lexus responded

Thank you for sharing your viewpoint on DealerRater and delighted to read of the caring attention provided by Rudy and the team @ Longo Lexus. Have a great weekend

March 23, 2022

Great service technicians that appear to enjoy pleasing customers. I come out of my way due to the outstanding customer service. More

by Nathaniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Yang
Report | Print
Mar 23, 2022 -

Longo Lexus responded

Thank you Nathaniel for this kind message posting on DealerRater and please know how honored we are to serve you - Team Longo

March 22, 2022

I had a really great experience. Everything was done on time and as requested by me. More

by llhohmann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Man Wong
Report | Print
Mar 22, 2022 -

Longo Lexus responded

Thank you for entrusting the service team @ Longo Lexus with your auto care needs. Make it a great day - Team Longo

March 21, 2022

My lease was up and once again Sergio was able to find the car I wanted. There were no games played with pricing. It was quick and easy getting into my new car. Thanks again Sergio and Longo Lexus for exc More

by KoriV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Orozco
Report | Print
Mar 21, 2022 -

Longo Lexus responded

We're honored to have earned your trust and please enjoy what you drive - Team Longo

March 20, 2022

Service was quick and easy. Finished earlier than expected. The lounge area was clean and had refreshments available. More

by Razorduc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Yang
Report | Print
Mar 20, 2022 -

Razorduc responded

Fast and easy service!

Mar 21, 2022 -

Longo Lexus responded

We're honored to serve you and THANK YOU for entrusting the team @ Longo Lexus with your servicing needs

March 20, 2022

Their customer service is excellent, if you have an appointment you don’t wait that long. In less than 30 minutes I was on my way home with a loaner. More

by Purplebutterfly21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Lorusso
Report | Print
Mar 21, 2022 -

Longo Lexus responded

Thank you for entrusting the team @ Longo Lexus and make sure you hurry back

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