
Longo Lexus
El Monte, CA
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2,076 Reviews of Longo Lexus
Great customer service! The service advisor Jim, made sure my experience was great! I didn't have an appointment and my car was ready in less 3 hours plus they washed my car and vacuum it. Thank you guys sure my experience was great! I didn't have an appointment and my car was ready in less 3 hours plus they washed my car and vacuum it. Thank you guys so much!! More
Professional, accurate, on time, courteousemployees, Professional, accurate, on time, courteous employees, waiting room clean and neat, Job done on a timely manner Professional, accurate, on time, courteous employees, waiting room clean and neat, Job done on a timely manner More
My experience at Longo Lexus was amazing.. every single department ( front desk, car loan, the people that greet you at the entrance, parts, service specialist ) was friendly, informative and very professi department ( front desk, car loan, the people that greet you at the entrance, parts, service specialist ) was friendly, informative and very professional.. I was very satisfied with the service they gave me.. I’m definitely purchasing my next car at Longo Lexus. More
My service advisor David Parada is very professional and helpful. However, courtesy loan car department representative is not so very friendly, my appointment with the loan car was 11:30, I did not get the helpful. However, courtesy loan car department representative is not so very friendly, my appointment with the loan car was 11:30, I did not get the care till 12:40pm, every time I went to ask for my turn, with the unfriendly face and told me still couple people ahead of you. A big smile or a friendly gesture will help the stress environment. More
After service,even savage, tire xxx bad,no mention un safe drive,offer cheap tire ,xxxx,mad ruling my holiday,hope you guys have a holidays 😭😭😭 safe drive,offer cheap tire ,xxxx,mad ruling my holiday,hope you guys have a holidays 😭😭😭 More