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Longo Lexus

El Monte, CA

4.9
2,218 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,218 Reviews of Longo Lexus

March 24, 2022

Rodolfo provided great customer service, which led to an awesome experience. I will continue to service at Longo Lexus. More

by ramiro87g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodolfo
Report | Print
Mar 24, 2022 -

Longo Lexus responded

We never want you going anywhere else but Longo Lexus for your vehicle needs. Make it a great day!

March 24, 2022

Customer service from the start you check in until you pick up your car is very accommodating, no hassel at all More

by Ben
Recommend Dealer
Yes
Employees Worked With
Rodolfo
Report | Print
Mar 24, 2022 -

Longo Lexus responded

Thank you for sharing your viewpoint on DealerRater and delighted to read of the caring attention provided by Rudy and the team @ Longo Lexus. Have a great weekend

March 23, 2022

Great service technicians that appear to enjoy pleasing customers. I come out of my way due to the outstanding customer service. More

by Nathaniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Yang
Report | Print
Mar 23, 2022 -

Longo Lexus responded

Thank you Nathaniel for this kind message posting on DealerRater and please know how honored we are to serve you - Team Longo

March 22, 2022

I had a really great experience. Everything was done on time and as requested by me. More

by llhohmann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Man Wong
Report | Print
Mar 22, 2022 -

Longo Lexus responded

Thank you for entrusting the service team @ Longo Lexus with your auto care needs. Make it a great day - Team Longo

March 21, 2022

My lease was up and once again Sergio was able to find the car I wanted. There were no games played with pricing. It was quick and easy getting into my new car. Thanks again Sergio and Longo Lexus for exc More

by KoriV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Orozco
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Mar 21, 2022 -

Longo Lexus responded

We're honored to have earned your trust and please enjoy what you drive - Team Longo

March 20, 2022

Service was quick and easy. Finished earlier than expected. The lounge area was clean and had refreshments available. More

by Razorduc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Yang
Report | Print
Mar 20, 2022 -

Razorduc responded

Fast and easy service!

Mar 21, 2022 -

Longo Lexus responded

We're honored to serve you and THANK YOU for entrusting the team @ Longo Lexus with your servicing needs

March 20, 2022

Their customer service is excellent, if you have an appointment you don’t wait that long. In less than 30 minutes I was on my way home with a loaner. More

by Purplebutterfly21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Lorusso
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Mar 21, 2022 -

Longo Lexus responded

Thank you for entrusting the team @ Longo Lexus and make sure you hurry back

March 19, 2022

Excellent service and kindness, well trained coordinators, I can recommend to my family members and friends More

by hklee0707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Report | Print
Mar 21, 2022 -

Longo Lexus responded

We're honored to serve you and THANK YOU for being the most important part of our business - Team Longo

March 18, 2022

The service was great from start to finish the service advisor was very knowledgeable ! I would recommend this dealership to friends . . More

by ED1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Report | Print
Mar 18, 2022 -

Longo Lexus responded

Thank you for the shout out on DealerRater & for entrusting the team @ Longo Lexus

March 18, 2022

Man Wong is great 😊 Everything else is great too. I couldn’t be happier Thanks More

by Amelendres09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Man Wong
Report | Print
Mar 18, 2022 -

Longo Lexus responded

Thank you for entrusting the service team @ Longo Lexus - Have a great weekend and hurry back

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