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Longo Lexus

El Monte, CA

4.9
2,076 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,076 Reviews of Longo Lexus

December 23, 2021

Recent new car buy was competitive, professional and fast. First free service on new vehicle was handled efficiently and friendly by Jennifer Lew. More

by Loren Sansom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Lo
Dec 23, 2021 -

Longo Lexus responded

Thank you for the shout out on DealerRater and we're honored to serve you - Team Longo

December 22, 2021

Slow process after closing the deal. Lack of customer Slow process after closing the deal. Lack of customer service enthusiastic and friendly approach. Lounge area is quite under standard of the luxury More

by btruong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Nguyen
Dec 23, 2021 -

Longo Lexus responded

Thank you for sharing your viewpoint on DealerRater about your visit to Longo Lexus. As a guest of Longo it is important to us that our guests experience is at the highest level. Your feedback helps us be a better ran company and improve our business practices. We want to extend our sincere apology.

December 22, 2021

Friendly and very niceLove to share the service to the Friendly and very nice Love to share the service to the family and friends because the all nice More

by Engehm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Saldana, Jennifer Nam, Gerardo Ayala
Dec 22, 2021 -

Longo Lexus responded

Thank you for the 5-STAR DealerRater review about your visit to Longo Toyota and we're so delighted to read of the caring attention provided by Francis and the team. Make it a great day and remember, we're always here to take care of you and your auto care needs

December 20, 2021

Everyone was helpful, patient, and considerate from the Manager to the Staff! Excellent Customer Service! I’m very happy with my car and the care i received! Go Longo Lexus! May the force continue to be wi More

by Denzpagaduan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Villalobos, Victor Reyes
Dec 22, 2021 -

Longo Lexus responded

From all of us at Longo Lexus - we wanted to say THANK YOU for the shout out on DealerRater and we are so delighted your visit was memorable. We're happy to read of the caring attention provided by Victor Reyes, please call us if you need anything. Wishing you a Happy Holiday Season - Team Longo

December 20, 2021

Great car buying experience. Sabino was helpful, knowledgeable, and gave great attention to detail. He will be highly recommended to all of my friends and family. More

by TLee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabino Cuevas
Dec 20, 2021 -

Longo Lexus responded

Thank you for sharing your viewpoint on DealerRater about your visit to Longo Lexus. We're delighted your visit was memorable, have a great week and Happy Holidays - Team Longo

December 19, 2021

Steven Johiro is the man. This was my second vehicle purchased with him in a 6 month period. He was able to deliver both times. I will be a longtime Longo Customer. Thanks Steven!! More

by CalebU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Johiro
Dec 20, 2021 -

Longo Lexus responded

We're honored at Longo Lexus to serve you and delighted to read of the caring attention provided by Steven Johiro. Thank you for entrusting the team with your auto care needs.

December 16, 2021

Longo Lexus has change a sorry situation into a happy occasion I have only praise for them More

by mccheungdds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Dec 16, 2021 -

Longo Lexus responded

We're honored to serve you and please have the Merriest of Holidays - Team Longo

Dec 17, 2021 -

mccheungdds responded

TV

December 14, 2021

Salesman Jerry very nice , I am very happy to buy the car from Longo Lexus More

by qimingzeng
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Wu is very very nice, best service, I will come again , Jerry Wu
Dec 14, 2021 -

Longo Lexus responded

Thank you for sharing your viewpoint on DealerRater and honored to serve you. Please have the Merriest of Holidays - Team Longo

December 14, 2021

My online experience was great. I knew exactly what car (GS 350 F sport) I wanted. Online application was a breeze and the negotiation of the price was painless. My sales person David Truong was not pus More

by samuelsam714
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel from service department. Technician , David Truong, David Parada
Dec 14, 2021 -

Longo Lexus responded

Welcome to the Longo Lexus family and please enjoy what you drive- Happy Holidays

December 13, 2021

I’ve been leasing my cars at Longo in the last 6 years & will keep leasing there till I decide to buy a car. I like the knowledgeable service managers . I also like how accommodating they are when it comes More

by tess512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Man Wong
Dec 13, 2021 -

Longo Lexus responded

Happy Monday Tess512 - From all of us @ Longo Lexus, we wanted to THANK YOU for entrusting the team to handle your car care needs. Please have the Merriest of Holidays and hurry back

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