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Longo Lexus

El Monte, CA

4.9
2,074 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,074 Reviews of Longo Lexus

October 14, 2021

Excellent service by edgar. Went out of his way to make sure repairs were performed. More

by Gji6548
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Oct 14, 2021 -

Longo Lexus responded

We're honored to serve you and please hurry back - Team Longo

October 12, 2021

I was informed by the service advisor I neded additional work on my vehicle. I service my vehicle every 5,000 miles and dont understand how certified mechanic are not doing a full detail check on my car. H More

by Christopherf Funderburk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Lew
Oct 12, 2021 -

Longo Lexus responded

Thank you Mr. Funderburk for sharing your viewpoint on DealerRater. We certainly agree with your statement and would like to extend our apologize if a multi-point inspection (vehicle health check) was never presented to you after your past services. We know this matter is important to you and if there are any outstanding questions that need to be addressed, please feel free to contact Jennifer, she's always here to listen. Thank you again, for helping us be a better ran company - Team Longo

October 12, 2021

Long time customer and happy with services hereClean Long time customer and happy with services here Clean and modern dealership Would recommend it More

by Kle10usa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Oct 12, 2021 -

Longo Lexus responded

We're honored to serve you - Team Longo

October 07, 2021

The service is excellent. I will continue to bring my car for service at this location! More

by mariselatorres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Oct 07, 2021 -

Longo Lexus responded

From all of us @ Longo Lexus - we're honored to serve you and hurry back

October 07, 2021

My service was very smooth, fast and friendly. I would recommend it to family members. Little tip, make sure to make your appointment online to skip the lines. Rudy Ayala was very professional and offere More

by Mytoyar15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ayala Jr
Oct 07, 2021 -

Longo Lexus responded

What a great way to begin our day @ Longo Lexus with such a kind posting on DealerRater. We know you have many choices when selecting a servicing dealer and we're honored you've chosen Longo | Rudy to handle your auto care needs. Make it a great day - Team Longo

October 07, 2021

Excellent agent. Jackson is knowledgeable, patient, polite, and gave me great deal! Great experience and great rate for a car loan. Thanks, Jackson Le! More

by None
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson Le
Oct 07, 2021 -

Longo Lexus responded

Thank you for entrusting the team @ Longo Lexus with your car care needs and delighted to read of the caring attention provided by Jackson. Enjoy what you drive and welcome to the Longo family

October 04, 2021

This was my second service with Lexus, everyone was kind and welcoming. Great service! Effective More

by Leilani.morales1118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Oct 04, 2021 -

Longo Lexus responded

Thank you Leilani for entrusting the team @ Longo Lexus with you auto care needs. We're hopeful there will be many more visits to our service drive with Edgar. Make it a great day and stay safe - Team Longo

October 03, 2021

Great job! Loved it! It was a great experience. Very fast and friendly. Great service More

by myra.magana86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Zeng
Oct 04, 2021 -

Longo Lexus responded

Enjoy what you drive and welcome to the Longo Lexus Family

October 03, 2021

Rene was very professional. Followed up timely and kept us informed of the status of the repairs. More

by doramoreno5775
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Oct 04, 2021 -

Longo Lexus responded

Thank you for the kind posting on DealerRater and please stay safe and hurry back - Team Longo

October 03, 2021

Good service and promised on schedule. I will definitely will come back for future services again More

by clee9687
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Oct 04, 2021 -

Longo Lexus responded

Thank you for the shout out on DealerRater about your visit to Longo Lexus and we're honored to serve you. Team Longo

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