
Longo Lexus
El Monte, CA
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2,124 Reviews of Longo Lexus
Edgar Anzaldo was an excellent service consultant. When I got in a bind & couldn’t drop off the loaner & pick up my car after service, he arranged flatbed service immediately. So helpful! I got in a bind & couldn’t drop off the loaner & pick up my car after service, he arranged flatbed service immediately. So helpful! More
Very professional and ethical. While every other place is doing a markup longo sticked with MSRP. There's literally no need to negotiate, they set everything up for us, and made the process very smooth. Stev doing a markup longo sticked with MSRP. There's literally no need to negotiate, they set everything up for us, and made the process very smooth. Steve helped us pan out all our options and didn't rush us to make a decision and made sure we are comfortable with every step throughout the process. More
service rep had good knowledge if my situation and made me feel comfortable he was prompt to inform me of what needed to be done. definitely 5 star service me feel comfortable he was prompt to inform me of what needed to be done. definitely 5 star service More
Love Longo Lexus and all the crew! ❤️ I especially love my service representative Francis Saldana who is always so professional and personable and always keeps me up to date and informed! my service representative Francis Saldana who is always so professional and personable and always keeps me up to date and informed! More
Friendly and helpful staff. Very clean lounge and restroom. My service consultant, Michael, was pleasant and helpful. Checking in and pickup was smooth. I am not local but visit SoCal at least 2-3 restroom. My service consultant, Michael, was pleasant and helpful. Checking in and pickup was smooth. I am not local but visit SoCal at least 2-3x a year so I’ll be timing my service calls with my visits. More