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Longo Lexus

El Monte, CA

4.9
2,068 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,068 Reviews of Longo Lexus

August 07, 2021

Excellent service from John Yang longo lexus. Suggested what's best for my car fir service and repair. More

by Honey_pooh_pooh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Yang
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Aug 09, 2021 -

Longo Lexus responded

Thank you for entrusting the team @ Longo Lexus with your auto care needs and please hurry back - Team Longo

August 06, 2021

Good job good service but the service cost so high for me , how high the labor cost ?very want to know that ,can tell out More

by howardkchu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Beau Ly
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Aug 06, 2021 -

Longo Lexus responded

Good Morning Howardkchu - thank you for sharing your viewpoint on DealerRater. Because of the anonymity of DR, we don't have any way to contact you or research your visit thoroughly. We welcome the opportunity to answer your question about labor cost. At your convenience please feel free to contact Beau Ly, your service consultant at: E: beau.ly@longolexus.com D: 626.652.3434

August 06, 2021

Longo Lexus gives excellent service. The staff is very friendly and efficient. I will continue to take my Lexus there for service More

by iamtopkat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Ly, Gerardo Ayala
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Aug 06, 2021 -

Longo Lexus responded

Happy Friday and thank you for entrusting the team @ Longo Lexus with your auto care needs. Have a wonderful weekend and hurry back - Team Longo

August 05, 2021

Very helpful and accommodating. Jacqueline was very knowledgeable and kept me informed the whole time More

by Kjackson_5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackelyne Martinez
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Aug 05, 2021 -

Longo Lexus responded

Thank you for taking time out of your day to share your experience on DealerRater about your visit to Longo Lexus. Delighted to read of the caring attention provided by Jackelyne, make it a great day and hurry back - Team Longo

August 05, 2021

Man Wong service consultant Longo Lexus - he is the Man Wong service consultant Longo Lexus - he is the BEST. More

by celine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Lo
Report | Print
Aug 05, 2021 -

Longo Lexus responded

We appreciate your efforts in letting us know about your recent service visit and delighted to read of the caring attention provided by Man Wong, he's certainly one of a kind! Have a great rest of the week and hurry back - Team Longo

Aug 17, 2021 -

celine responded

Man Wong is the best service consultant Longo Lexus.

August 03, 2021

Rodolfo was very professional and courteous. He listened to my concern and took care of me in a timely manner. I definitely will come back. More

by Shariel Dumas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodolfo
Report | Print
Aug 03, 2021 -

Longo Lexus responded

Good Afternoon Ms. Dumas - from all of us @ Longo Lexus, we're honored to have earned your trust and smiling from ear-to-ear that you will be returning. Make it a great day and we will see you soon! Team Longo

August 02, 2021

Very courteous and respectful, thank You not much for words but here you go . Timely, car was return clean and with a full tank of gas More

by Maricela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Report | Print
Aug 03, 2021 -

Longo Lexus responded

Thank you for taking time out of your day to share with others about your visit to Longo Lexus - We're very honored to serve you and please hurry back - Team Longo

August 02, 2021

Great service, I would recommend it to all my friends and family. Most of all, the details and repair time was exceptional, I was very happy with the outcome. More

by Benchung99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Report | Print
Aug 03, 2021 -

Longo Lexus responded

We're honored to serve you and even more delighted to read that you would recommend your family & friends to Longo | Beau - that is certainly the best compliment any business could ever get - THANK YOU for entrusting us with your servicing needs and hurry back - Team Longo

Aug 04, 2021 -

Benchung99 responded

Thank you

August 02, 2021

Excellent customer service and always deliver service on schedule and within the cost estimate. Appreciate the time taken to go over services and car repairs. More

by Letty L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Report | Print
Aug 03, 2021 -

Longo Lexus responded

Thank you for entrusting Longo Lexus | Edgar with your servicing needs. We're honored to serve you!

August 01, 2021

LONGO service Dept has always been state of the art and run by the best in the business. Man Wong is your guy for the best service rep. More

by Captdavemlacofd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Man Wong
Report | Print
Aug 01, 2021 -

Captdavemlacofd responded

:-)

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