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Longo Lexus

El Monte, CA

4.9
2,124 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,124 Reviews of Longo Lexus

September 17, 2021

The best service ever! The shop is very clean! Technicians really know how to get the work done right the first time. More

by wbohus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Sep 20, 2021 -

Longo Lexus responded

We're honored to serve you and delighted to read of the caring attention provided by Edgar - Make it a great day and hurry back - Team Longo

September 14, 2021

Customer service is stellar at Longo Lexus. The Longo team goes above and beyond for their customers. Every service appointment I’ve had has been great! More

by Briannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Yang
Sep 14, 2021 -

Longo Lexus responded

Thank you for the 5-Star rating on DealerRater. From all of us @ Longo Lexus, we're honored to serve you and please hurry back

September 13, 2021

Longo Lexus IS always THE dealer I’m going to. Nice staff nice environment. Everyone works together, everytime excellent experience. We got all cars in our family from them. Service, repair, everything. More

by Chenxu Qian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Johiro, Rene Reynoso
Sep 13, 2021 -

Longo Lexus responded

From all of us @ Longo Lexus, we're honored to serve you and make it a great day!

September 12, 2021

The Longo Service Department is the Gold Standard in the maintenance of my RX 330…My vehicle is over 17 years old with 320,000 miles and still runs like new.. Great team.. Great job More

by JRCAMUNAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Sep 13, 2021 -

Longo Lexus responded

We're so honored to serve you and 17 years is a very long time - THANK YOU!!!! We know you have many choices when selecting a servicing dealer and boy did this review ever put a smile on our faces - 320K miles is amazing.... WOW - you take really good care of your investment (car). Hurry back - Team Longo

Sep 13, 2021 -

JRCAMUNAS responded

Working with Mr Robin Ho has been an absolute gem.. We both consult on what’s best for my RX 330 to keep it running like new… and believe me it runs like the first day I purchased it..Thanks again.. Gold Standard…

September 11, 2021

Everything was fine . Everyone was great no problems………..,,,,,,,,,,there’s nothing more to say. Everyone was great. No problems. Very helpful in providing information on tires. More

by vess66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Sep 13, 2021 -

Longo Lexus responded

Thank you for the shout out on DealerRater and delighted to read of the caring attention provided by Kelly and the team @ Longo Lexus. Make it a great day and hurry back.

September 11, 2021

Staff are very helpfull .walk in with no problem at all waited for for only an hour car was ready and cleaned . Thank you very much More

by Rey abear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Wolfson, Beau Ly, Gerardo Ayala
Sep 13, 2021 -

Longo Lexus responded

From all of us @ Longo Lexus - we're honored to serve you - Team Longo

September 10, 2021

Frances service advisor was the best. He listened to my concerns and patiently explained what service was completed when I picked up my vehicle. He also called me to give an update with the estimated time More

by Danny3627
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Sep 10, 2021 -

Longo Lexus responded

What a great way to begin our day @ Longo Lexus with such a kind review posted on DealerRater. We're honored to serve you! Make it a great day and hurry back - Team Longo

September 09, 2021

Service is their business! I always bring my car toLongo Service is their business! I always bring my car to Longo Lexus they have always exceeded my expectations I always request for Francis Saldana he More

by ellen4947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Sep 09, 2021 -

Longo Lexus responded

Thank you for the shout out on DealerRater and we're honored to serve you - Team Longo

September 09, 2021

Great employees. They keep customers updated with the service than will keep your the the best and safest condition possible. . I was very pleased with the re More

by Inezchuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clem Cisneros, Man Wong, Rene Reynoso
Sep 09, 2021 -

Longo Lexus responded

THANK YOU * THANK YOU * THANK YOU for entrusting the team @ Longo Lexus with your servicing needs. Make it a great day and hurry back - Team Longo

September 08, 2021

Longo has always been my place to buy and service my car. I have had man wong as my service advisor for many years and appreciate the service he always gives me. More

by avonless10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Man Wong
Sep 08, 2021 -

Longo Lexus responded

Thank you so much for your ongoing loyalty to Longo Lexus Sls | Svc Dept. We're honored to serve today and for many years to come. Hurry back - Team Longo

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