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Longo Lexus
El Monte, CA
2,067 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,067 Reviews of Longo Lexus
July 31, 2021
So far and maybe because I have a new vehicle, 2021 NX300, service has been rather speedy. My 5k, 10k service milestones have been painless. It will be a different story next time on my 25k. NX300, service has been rather speedy. My 5k, 10k service milestones have been painless. It will be a different story next time on my 25k. More
by mcengr500
Employees Worked With
Jim Palmer
July 29, 2021
We arrived past 6PM and The process was quick and Eric Kim was very accommodating. Excellent service for sales. I hope the after sales service is the same thing. Thanks again! Kim was very accommodating. Excellent service for sales. I hope the after sales service is the same thing. Thanks again! More
by Nutrix F
Employees Worked With
Eric Kim
July 24, 2021
Extremely polite and helpful staff. Easy check in. Clean and neat office. Friendly and pleasant service staff and rental team. I was very impressed with the entire process. and neat office. Friendly and pleasant service staff and rental team. I was very impressed with the entire process. More
by Dmcar
Employees Worked With
Kevin Haile, Steve Johiro, Rene Reynoso , Jose Uribe
July 23, 2021
Service advisor and staff were very friendly and helpful. Waiting area was clean and had complimentary drinks if needed. There were outlets for customers to use if needed Waiting area was clean and had complimentary drinks if needed. There were outlets for customers to use if needed More
by Dinna
Employees Worked With
Jackelyne Martinez
July 22, 2021
Only thing that keeps it from being a 5 star is how terrible the loaner car experience is. Wait in line outside in the heat for 1+ hours. David in the service dept makes up for it. terrible the loaner car experience is. Wait in line outside in the heat for 1+ hours. David in the service dept makes up for it. More
by JS
Employees Worked With
David Parada
July 20, 2021
Great experience! Salesperson was friendly and accommodating! Very impressive inventory allowing me to select the car I truly wanted. Overall this was the best experience I’ve had buying a new veh accommodating! Very impressive inventory allowing me to select the car I truly wanted. Overall this was the best experience I’ve had buying a new vehicle! More
by Rubiodre
Employees Worked With
Van Phu
July 18, 2021
The service and staff were friendly and resourceful. Victor (fleet manager) is friendly and professional. I absolutely recommend Longo Lexus! I live in another county and drove to Longo due to the selec Victor (fleet manager) is friendly and professional. I absolutely recommend Longo Lexus! I live in another county and drove to Longo due to the selection and service. More
by Superfly
Employees Worked With
Victor Reyes
July 17, 2021
Always great service. Honest and reliable. Man Wong always provides great insight and is very easy to work with. I would highly recommend longo Lexus to friends. always provides great insight and is very easy to work with. I would highly recommend longo Lexus to friends. More
by tuan.truong03
Employees Worked With
Van Phu, Man Wong
July 17, 2021
Very professional and friendly staff. When they give you an estimated waiting time they’re very accurate. They have a comfortable waiting room with plenty of space to spread out. an estimated waiting time they’re very accurate. They have a comfortable waiting room with plenty of space to spread out. More
by Linny2746
Employees Worked With
Man Wong
