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Longo Lexus

El Monte, CA

4.9
2,067 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,067 Reviews of Longo Lexus

July 16, 2021

They told me in advance what was going to happen, the time frame and costs. They were on time and in budget. They also provided transportation More

by TonyS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Jul 16, 2021 -

Longo Lexus responded

Tony - Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful service experience working with the Longo Lexus team. Drive safely, and we hope to see you back next time!

July 13, 2021

I like coming to Longo Lexus and look for Rene Reynoso. He is by far one of the most attentive and reliable service advisor. He takes time an extra effort to solve your concerns about your vehicle. He had More

by M.Y.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clem Cisneros, Rene Reynoso
Jul 13, 2021 -

Longo Lexus responded

There is nothing more we love than a happy customer and great feedback! We are pleased Rene continues to demonstrate our commitment to exceptional service. It means a lot that our service stood out to you and we hope to see you back at Longo Lexus. Take care!

July 07, 2021

Service is always excellent. Over many years and RX350’s I’ve had many good service Reps. Today I had my new one for the 2nd time n he made my service visit an excellent one. Rene Reynosa very experience n More

by Airman JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Jul 08, 2021 -

Longo Lexus responded

Thank you so much for your continued business and your confidence in our team! We hope to welcome you back to Longo Lexus for all your future service needs. Have a wonderful day!

Jul 09, 2021 -

Airman JR responded

Longo Lexus is a long time business in our area and they always have provided me excellent service even during the busy times. I've visited numerous other dealerships which are nice but Longo is where I'll continue going.

July 06, 2021

Pleasant, easy,and professional service. Fleet manager was .knowledge and courteous More

by Pollyjolo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isador orozco
Jul 06, 2021 -

Longo Lexus responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful experience working with the Longo Lexus team. Drive safely, and we hope to see you back next time!

July 06, 2021

The service was excellent I didn’t have to wait my car was ready on designated time . Loaner vehicle provided allowed me to get to work and complete my day More

by barbara1donaghu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Lorusso
Jul 06, 2021 -

Longo Lexus responded

Thank you for reviewing Longo Lexus, Barbara! We're delighted to hear we could make your recent service visit such a pleasant experience. Safe travels, and come back again next time!

July 04, 2021

Our service writer Rene and everyone at Longo Lexus was fantastic More

by mrojas_ccpd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie in the service drive, Clem Cisneros, Rene Reynoso
Jul 04, 2021 -

Longo Lexus responded

Thank you for the wonderful review and kind words about Rene! We're so glad to have you as a member of the Longo Lexus family. Come back again soon!

July 01, 2021

Very efficient and friendly. Nice facilities. A pleasure to work with. Would recommend. More

by jvschaick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Jul 01, 2021 -

Longo Lexus responded

Thank you for the all-around wonderful review! We're glad to hear that you enjoyed working with us, and we hope to see you back at Longo Lexus again down the road!

July 01, 2021

Great experience. Hospitable, knowledgeable, and very professional. Great to work with. I’ve been dealing with this agency through the years, and they’ve never let me down. They will certainly continue More

by Car Shopper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Hur, Eric Tran
Jul 01, 2021 -

Longo Lexus responded

Thank you for taking the time to leave Longo Lexus your five stars! We are pleased to hear Linda and our team could deliver such a high standard of service - this is what we strive for! Your continued confidence makes our day, and we look forward to working with you again. Take care!

July 01, 2021

Longo is very excellent in maintainance service , they called me to remind savety recall and gave me a good appointment timing everything come out perfect More

by rontanalert surin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Lew
Jul 01, 2021 -

Longo Lexus responded

We appreciate you trusting the Longo Lexus team with your vehicle care - it is truly our pleasure to assist! Thank you for your business and review - we hope to see you back again next time!

July 01, 2021

Very friendly and helpful. Explained everything and keep me in the loop with the update on my car. Customer service was excellent and even provided me with discounts More

by Bayres0918@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Jul 02, 2021 -

Longo Lexus responded

Thank you for taking the time to review us! Hearing that you had such a successful experience working with the Longo Lexus team made our day. Drive safely, and we hope to see you again down the road!

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