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Longo Lexus

El Monte, CA

4.9
2,416 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,416 Reviews of Longo Lexus

November 16, 2021

The staff is professional, the prices are affordable, and the car is not just fixed. But fixed the first time correctly. I highly recommend Longo Lexus for your next vehicle and service. More

by scorrea00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Nov 17, 2021 -

Longo Lexus responded

We're honored to serve you and from all of us @ Longo Lexus - Have the Merriest of Holidays and hurry back

November 15, 2021

Longo Lexus has always exceeded my expectations in sales, service and helpful in making me figure out the car I need. More

by peechant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Reyes, Francis Saldana
Nov 15, 2021 -

Longo Lexus responded

We're honored to serve you and from all of us @ Longo Lexus - Happy Holidays

November 15, 2021

The dealership is very detailed in checking customer's problems with the car. Service advisor is knowledgeable with different issues and features of the car. More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Man Wong
Nov 15, 2021 -

Longo Lexus responded

Good Morning Maria - it's Longo Lexus wanting to say THANK YOU for entrusting the team for your servicing needs. We wish you and your family the Happiest of Holidays and hurry back -Team Longo

November 14, 2021

Excellent customer service Daniel Parada adviser very professional understandable takes time to explain in detail the urge of the vehicle issues to be fixed for the customer best interest and company. More

by mviramontes3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Parada
Nov 15, 2021 -

Longo Lexus responded

Good Morning and THANK YOU for such a kind shout out on DealerRater. We know you have many choices when selecting a servicing dealer and we're honored you've chosen Longo Lexus. Have the Merriest of Holidays - Team Longo

November 14, 2021

Over the years we have come to expect excellent service. Recently we weren’t disappointed. Victor Reyes, answered our call and invited us to come check out the (sparse) inventory. He found us exactly what w More

by Penapafrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Reyes
Nov 15, 2021 -

Longo Lexus responded

From all of us @ Longo Lexus - we wish you the Merriest of Holidays and enjoy what you drive - Team Longo

November 14, 2021

Advisor recommended head gasket change because of oil leak and I listen to him and change gasket After that , I put 4000 miles on it and oil changed. Report saying oil is still leaking!!!! More

by Allankim8541chi@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Man Wong, Robin Ho
Nov 17, 2021 -

Longo Lexus responded

Thank you Mr. Kim for taking the time to discuss this matter with Man Wong, your service consultant and please know, if you ever have any questions or concerns, please do not hesitate to contact him directly, he's always here to listen. D: (626) 580-6284 E: Man.Wong@LongoLexus.com

November 13, 2021

Ray Huang did an excellent job and provided exceptional customer service! I purchased my Lexus which I have owned for 16 years from Longo Lexus and I chose to return for my 2022 car. I am very happy with m More

by Deniselb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Huang
Nov 15, 2021 -

Longo Lexus responded

Hello Denise - Boy did this review ever make us smile @ Longo Lexus. We know you have many choices when selecting a brand | dealer and we're honored to serve you. Enjoy your beautiful 2022 Lexus and please have the Merriest of Holidays. Team Longo

November 13, 2021

Efficiency and friendliness from all. Fast in and out time for the vehicle. Loaner car easy in and out also. More

by Angela
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Saldano
Nov 15, 2021 -

Longo Lexus responded

Thank you for the shout out Angela and make sure you hurry back - Team Longo

November 13, 2021

I must say Lexus Are Excellent cars and you have extraordinary service Thanks Robin for helping me today More

by divlaho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Nov 13, 2021 -

divlaho responded

Lexus are excellent cars and you have extraordinary service thanks Robin for helping me today

November 13, 2021

Jennifer Lew was a very professional service advisor. Thank you for all of your help. More

by john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Lew
Nov 15, 2021 -

Longo Lexus responded

Good Morning John - it' Longo Lexus wanting to say THANK YOU for the 5-Star DealerRater posting and delighted to read of the caring attention provided by Jennifer. Happy Holidays - Team Longo

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