Longo Lexus

Service is always excellent. Over many years and RX350’s I’ve had many good service Reps. Today I had my new one for the 2nd time n he made my service visit an excellent one. Rene Reynosa very experience n I’ve had many good service Reps. Today I had my new one for the 2nd time n he made my service visit an excellent one. Rene Reynosa very experience n very personable n service minded. A great sharp member of this Longo Team that makes me glad I’m with them. I’m a senior n Air Force Veteran that appreciates this kind of service. Bravo Joe H. 👍😁 More

Pleasant, easy,and professional service. Fleet manager was .knowledge and courteous was .knowledge and courteous More

The service was excellent I didn’t have to wait my car was ready on designated time . Loaner vehicle provided allowed me to get to work and complete my day was ready on designated time . Loaner vehicle provided allowed me to get to work and complete my day More

Our service writer Rene and everyone at Longo Lexus was fantastic fantastic More

Very efficient and friendly. Nice facilities. A pleasure to work with. Would recommend. to work with. Would recommend. More

Great experience. Hospitable, knowledgeable, and very professional. Great to work with. I’ve been dealing with this agency through the years, and they’ve never let me down. They will certainly continue professional. Great to work with. I’ve been dealing with this agency through the years, and they’ve never let me down. They will certainly continue to have my business. Linda Hur was great to work with. More

Longo is very excellent in maintainance service , they called me to remind savety recall and gave me a good appointment timing everything come out perfect called me to remind savety recall and gave me a good appointment timing everything come out perfect More

Very friendly and helpful. Explained everything and keep me in the loop with the update on my car. Customer service was excellent and even provided me with discounts me in the loop with the update on my car. Customer service was excellent and even provided me with discounts More

This was my first time working with Jim Palmer, Service Consultant. While he wasn't that warm or friendly when I arrived. He contacted me several times throughout the process of having my car serviced. Consultant. While he wasn't that warm or friendly when I arrived. He contacted me several times throughout the process of having my car serviced. It was unfortunate that the day I dropped off my car for service (with an 8am appointment), that I did not leave there until after 9:15am. Over an hour to take my car and get a loaner. With an appointment. Yikes. And the amount you all charge for an oil change is pretty shocking. More

Michael Chico is awesome, but the staff or a person in the courtesy car department is awful, not paying attention to customer like me, the courtesy car department is awful, not paying attention to customer like me, More