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Longo Lexus

El Monte, CA

4.9
2,326 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,326 Reviews of Longo Lexus

February 20, 2021

Longo seems to strive to being the best car dealership in the world! From the minute you drive up to the moment you are leaving every employee talks to you in a very special manner to make you feel special! More

by frank_orozco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Feb 21, 2021 -

Longo Lexus responded

Frank, thank you for taking the time to leave us a review! We are grateful that we get the opportunity to assist you here at Longo Lexus, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

February 20, 2021

This dealership has changed a lot since I was last there. There are less people working, I’m sure it’s due to Covid-19 but it’s all good. Working with Victor was fast efficient and helpful. More

by bettylexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Zeng
Feb 22, 2021 -

Longo Lexus responded

Thank you for taking the time to leave us this review! We are so glad Victor provided the efficient and helpful service we pride ourselves on here at Longo Lexus, and we will certainly let him know that you appreciate his help. We are grateful for your returning business, and we look forward to your next visit!

February 20, 2021

My experience was great. James Palmer Service Consultant to the service attendants were wonderful and tended to my needs. Thank you all so very much More

by Grandmadeez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Feb 22, 2021 -

Longo Lexus responded

Thank you for choosing Longo Lexus and highlighting James' great work! We are lucky to have you as a customer and we look forward to seeing you next time.

February 20, 2021

Great parts department. Much better than those jokers over at Thousand Oaks Lexus. Gabriel Perez made sure I got the right part and gave me a very competitive price. The service department was great as More

by cvt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Perez
Feb 22, 2021 -

Longo Lexus responded

Thank you for taking the review! It was our pleasure to assist you here at Longo Lexus, and we are proud that we earned your business. We will certainly let Gabriel know that you appreciate his help, and if you ever need anything else, don't hesitate to come back and see us again!

February 18, 2021

They always tend to my needs and never try to overstepped their bounds which keeps a great relationship between us. Also gives detailed information and explanation with the status of my car More

by kennsacinc
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Feb 18, 2021 -

Longo Lexus responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Longo Lexus, and we look forward to your next visit!

February 13, 2021

The best dealership for Lexus especially their service manager Francis Saldana. He makes you feel very important client. Francis keeps me informed and the expected delivery More

by ellen4947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Feb 15, 2021 -

Longo Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Francis took such good care of you here at Longo Lexus, and we will be sure to let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

February 09, 2021

Wonderful establishment and great team. Love how they Wonderful establishment and great team. Love how they take care of their customers and put the customers first. G g g g g g g More

by joseph.rivera1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ayala
Feb 09, 2021 -

Longo Lexus responded

Joseph - Thank you for taking the time to review us! We appreciate your business and are happy to hear that you had such an exceptional experience working with the Longo Lexus team. Drive safely, and we hope to see you again down the road!

February 09, 2021

Knowledgeable, friendly staff will welcome you as soon as you arrive in the dealership. Clean & safety environment for customers satisfaction.. the car is well taken care of 👍👍 More

by Benjie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Reyes, Man Wong
Feb 10, 2021 -

Longo Lexus responded

Your review made us smile! We are delighted to hear that you're welcomed to our dealership and can trust our Longo Lexus team to keep your vehicle running smoothly. Thank you so much!

February 06, 2021

Longo Lexus is World’s class service! Beau Ly was great, as well as everyone. Everyone was very accommodating! Keep up the good work guys! Thank you!! More

by Reeze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Ly, Edgar Anzaldo
Feb 08, 2021 -

Longo Lexus responded

Thank you for taking the time to leave us a review! Beau is an excellent member of our team at Longo Lexus, and we will be sure to let him and the rest of our staff know that you appreciate their help. We look forward to your next visit!

February 05, 2021

Very good customer service always has a positive attitude every time I visit dealer I would choose longo Lexus for services to my vehicle and Also for purchasing More

by Riche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Feb 05, 2021 -

Longo Lexus responded

Thank you so much for the wonderful feedback! We love that you can depend on our Longo Lexus team to deliver five-star service, every visit. Enjoy your weekend and we hope to see you down the road!

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