Longo Lexus

My first car! Longo Lexus lives up to its reputation! I came here to buy a car and the overall experience with Sabino and the whole process of buying a car went rea Longo Lexus lives up to its reputation! I came here to buy a car and the overall experience with Sabino and the whole process of buying a car went really well. Sabino genuinely cared and helped us from day one until the moment I got my keys and new car. I would recommend this dealership and Sabino to all my friends and family and will definitely be coming back for this lifetime. More

My birthday present is awesome! This is our second car from Longo. Even more impressed this time around. Rony Parada was excellent to work with. I have never worked with a sales du This is our second car from Longo. Even more impressed this time around. Rony Parada was excellent to work with. I have never worked with a sales dude that knows so much about his product. He was really great to work with and worked to get us a great deal. The atmosphere at Longo was also another great aspect of the deal. It is much easier to work with a staff that is treated like they are actually an important part of the process and Longo does that. I definitely felt that passed along by Rony and the other staff we interacted with. If you're in the market for a new car, you MUST stop by Longo. More

Choose Longo Lexus and ask for Jeff! I purchased a 2015 Lexus IS F-Sport from Longo Lexus with the help of Jeff, the internet sales manager. He got the exact color combo that I wanted ins I purchased a 2015 Lexus IS F-Sport from Longo Lexus with the help of Jeff, the internet sales manager. He got the exact color combo that I wanted instead of pushing me onto other colors. He was professional, courteous, and never pressured me into anything. Jeff actually stayed until midnight to complete the car sale and made sure I was comfortable with everything before I drove off! I will definitely return for my next car and will continue to refer friends and family to Jeff! More

Unprofessional. Stay away if you are an out of state buyer Called about2011 Lexus LX570. Having purchased several cars out of state surprised that they refused to sell me the car-too lazy to do paperwork. Called about2011 Lexus LX570. Having purchased several cars out of state surprised that they refused to sell me the car-too lazy to do paperwork. More

JERRY IS THE BEST HELPER TO GET YOUR CAR I have bought several Toyota and Lexus cars from Jerry during the last 7 years and strongly recommend him to whoever wants to buy Lexus cars. Jerry i I have bought several Toyota and Lexus cars from Jerry during the last 7 years and strongly recommend him to whoever wants to buy Lexus cars. Jerry is very honest and hard working man never upset and always kind to all your requests. I know he has so many faithful customers owing to his wonderful character and personality. If you want to buy any Lexus cars new or used, please be sure to contact with Jerry and he will not make you disappointed. More

Great buying experience but car has 2 problems already!!! On the POSITIVE side, I will definitely recommend Longo Lexus and my sales person to George Kantanto to all of my friends and relatives who are inte On the POSITIVE side, I will definitely recommend Longo Lexus and my sales person to George Kantanto to all of my friends and relatives who are interested in buying a Lexus. In a scale of 1-10, George Kantanto is easily a 10. From the time we spoke on the phone, I was treated by him as if I was his only customer - he worked hard to earn my business. I still had 8 months left on my current lease and he "worked" the numbers so that it would make economic sense for me to get out of my current lease. He made it happen and George was extremely patient with me. On the NEGATIVE side,I already have 2 problems with the car: one remote is not working properly and the glove compartment, even when unlocked, does not open. I went to Glendale Lexus, which is close to my house and was told it could take even a day or longer to diagnose why the remote is not working and at least 2 hours to fix the glove compartment. I told them I will just come back next week. I'm just disappointed that I'm going to be inconvenienced since I too have a busy schedule. FYI, this was my 3rd purchase from Longo, and the RX 350 that I bought from Longo in June 2012, I had to return it to Lexus after driving it for 9 months since the "noise" could not be fixed after several attempts to fix the problem. More

Just terrible Worst experience of my life. Purchased a used Lexus Gx470 and had nothing but problems. The Lexus was under warranty and had multiple problems that th Worst experience of my life. Purchased a used Lexus Gx470 and had nothing but problems. The Lexus was under warranty and had multiple problems that they refused to fix. Car was in their possession for a month and nothing was fixed. After a month of no progress and numerous threats they bought back the car and we're supposed to pay off the loan. Today, 5/12/15 has been more than 40 days and my loan has still not been paid off. I have collections calling me and my credit ruined due to their incompetence. I have called many times to try to resolve this issue with no success.Buyer beware!! More

Poor Sales Staff Service This sales staff has treated me poorly, I wouldn't visit this dealership again. They really just gave me the run around and wasted my time. This sales staff has treated me poorly, I wouldn't visit this dealership again. They really just gave me the run around and wasted my time. More

Sensor lite check Brought in new 460 GX for a sensor lite, tire pressure. I asked check in writer how long it might take and he responds " well if you are in a hurry m Brought in new 460 GX for a sensor lite, tire pressure. I asked check in writer how long it might take and he responds " well if you are in a hurry maybe you should come back later " Really.... That's the best way to handle customer service. After advising service writer, they amusingly dismissed comment and my concerns.. More

Amazing Leo subroto is the best sales ever,arranging all things smoothly with a super competitive price. For service, Raymond Liu delivers the utmost customer Leo subroto is the best sales ever,arranging all things smoothly with a super competitive price. For service, Raymond Liu delivers the utmost customer service More