Longo Lexus

I helped my Mother and Father purchase a new ES350 today and Efren made the entire buying experience quick and enjoyable. In addition to his thorough knowledge of Lexus' products, his hassle-free approach t and Efren made the entire buying experience quick and enjoyable. In addition to his thorough knowledge of Lexus' products, his hassle-free approach to arriving at a fair price took the pressure out of the usual painful dealer negotiating process I have experienced at other dealerships. Having purchased cars from Longo for over two decades, I strongly endorse this dealership and give especially high marks to Efren for his customer service skills. More

My experience working with Sergio Orozco was Superb! His customer service was the best I've ever experienced while purchasing a vehicle. I was in/out in less than hour, thats never happened before. Sergio l customer service was the best I've ever experienced while purchasing a vehicle. I was in/out in less than hour, thats never happened before. Sergio listened to my needs and wants and delivered the most awesome vehicle, I referred a friend the next day and she purchased from him as well. I will recommend Longo Lexus to everyone I know is looking for a new/used car and tell them to ask for Sergio! Sheryll Ware More

Felix Giles from Longo Lexus, prooved us wrong. Good, knowledgeable, friendly, sales men do exist. As a customer you know what you want and hope you get what you want without the hassle. And we did! I to knowledgeable, friendly, sales men do exist. As a customer you know what you want and hope you get what you want without the hassle. And we did! I totally recommend Longo Lexus. Great service, great deals, great people! More

I bought my RX350 from LongoLexus on Dec.11,10. I email I bought my RX350 from LongoLexus on Dec.11,10. I email request for quote and got replied by Efren Martin,Sale/leasing. He gave me the Best quote/dea I bought my RX350 from LongoLexus on Dec.11,10. I email request for quote and got replied by Efren Martin,Sale/leasing. He gave me the Best quote/deal, the best price, in my mind said deal,sold. He gives me no hassle and no pressure,straight honest guy. Once I met him, very friendly person. He is very very easy to deal with. He gives you all the information about the car,and again the BEST Deal. Look for him if anyone is interested in buying a Lexus from LongoLexus. You will be happy and get the Best deal from him. Send him the email. At Longolexus ask for him Efren Martin His email address: Efren.Martin@LongoLexus.com More

The only reason I originally bought from Longo Lexus was the expirenece I had with the Internet Sales Manager Efran. I had been in the market for a luxury vehicle and after doing my research on price and sa the expirenece I had with the Internet Sales Manager Efran. I had been in the market for a luxury vehicle and after doing my research on price and safety I began the search with several dealerships. I called Longo and spoke with Efran, who exceeded all expectations.Not only was he very professional, I could tell instatnly he had authority and I was not dealing with a "school boy" salesman.We met the next day, he knew I was extremely short on time and he made it all happen quickly and professionally. I did not have to wait hours while he went back and forth to talk to the magic guy behind the door- There was no passing me around- Efran knew I meant business and with a smile on his face he took care of every question and need- Lets face it, now a days you can find the same product for the same price anywhere- Its the Service that will set companies apart. Efran has EARNED my business and everyone at Longo Lexus has proved they stand by their reputation. I am a lifelong customer - I will refer everyone to Efran! More

I just purchased a 2010 LS460 from Longo Lexus. I dealt with Mr. Felix Giles in Sales - Leasing. He is a very honest and a straight-shooter kind of a guy. I tell him what I want, and what I am willing to with Mr. Felix Giles in Sales - Leasing. He is a very honest and a straight-shooter kind of a guy. I tell him what I want, and what I am willing to pay, and he comes back with exactly just that to meet my requirements. He gives me no hassle and no pressure. He is very easy to deal with. He gives you all the information about the car as is, no fluff! Look him up if anyone is interested in buying a Lexus from Longo Lexus. You won't lose your shirt with him. More

Went back and forth with Longo and another Dealer. It took a while, but these guys at Longo put it together. It's the 2nd car we have purchased at Longo. There not really close to where we live, but th took a while, but these guys at Longo put it together. It's the 2nd car we have purchased at Longo. There not really close to where we live, but they know how price their cars. I would recommend dealing with either Davis Shu or Marc Fata. More

My wife and I had a very pleasant experience purchasing/leasing our new Lexus RX 350. Our sales consultant Felix Giles was a true professional, very friendly and accommodating to ensure needs w purchasing/leasing our new Lexus RX 350. Our sales consultant Felix Giles was a true professional, very friendly and accommodating to ensure needs were met. The entire process was not pressure filled, we felt very relaxed the entire way. We would definitely recommend Felix and Longo Lexus to our friends and family. More

I recently had my 2004 Lexus RX330 serviced. My Service Consultant was Mr. John Duran. If you are a first time or even an existing customer of Longo Lexus, I highly recommend contacting Mr. Duran as your S Consultant was Mr. John Duran. If you are a first time or even an existing customer of Longo Lexus, I highly recommend contacting Mr. Duran as your Service Consultant. Mr. Duran is very professional, genuinely warm and friendly, and obviously very dedicated to serving his customers needs. I'd like to share a personal experience with Mr. Duran that exemplifies Longo Lexus' efforts to maintain goodwill with their customers. Mr. Duran made an honest mistake in quoting the estimate for some additional service that was necessary on my car. Not only did Mr. Duran take the time to go over the work performed on my car, but he explained his mistake, and in the end, and to my surprise, I was not charged for the additional cost. Mr. Duran even went a step further and offered me a discount that was even better than my Triple AAA discount. I could not thank Mr. Duran enough for what he did because he did not have to do that on his own. At other places I most likely would have been fighting to get a fair compromise for a mistake that was not my fault. But, Mr. Duran had it all taken care of when I came to pick up my car, and I was very impressed. I truly appreciated his honesty and integrity. Longo Lexus has serviced my car since I purchased it six years ago, and they continue to provide excellent, quality service, as well as excellent service consultants, one in particular being Mr. John Duran. More

Niva has been so helpful that I am recommending Longo Lexus to everyone. I really felt like I was taken care of and happy to come service my car there. I have recently convinced my dad to start taking Lexus to everyone. I really felt like I was taken care of and happy to come service my car there. I have recently convinced my dad to start taking his Lexus to Longo and work with Niva as well and we are all very happy with his customer service. Glad to see that Longo Lexus is hiring such excellent employees! More