
Longo Lexus
El Monte, CA
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2,114 Reviews of Longo Lexus
Longo Lexus had ample cars/models to choose from. It was the best experience I have had when purchasing a car. Ed did not play any games and the negotiation process went very well. At the end, my daughter a the best experience I have had when purchasing a car. Ed did not play any games and the negotiation process went very well. At the end, my daughter and I were very pleased with the RX 350 we purchased. More
I feel like I got an excellent price on certified used Lexus RX 350. Sales person was not pushy but friendly and polite. He seemed very honest and he was helpful. There were anumber of cars to choose fr Lexus RX 350. Sales person was not pushy but friendly and polite. He seemed very honest and he was helpful. There were anumber of cars to choose from and he helped me make a decision about which one would fit my needs. He was thorough in explaining all teh functions of the car. Flelix also gave me a few extra things like a keychain and floor mats which was a nice touch. I felt like he listened to my needs in regards to choosing a car and a price point for the purchase of a car. More
I was one of those people who hates to bring my vehicle to get services because some service reps. just don't care and make you wait for hours,or they can't remember your name!!! But then i was referred to to get services because some service reps. just don't care and make you wait for hours,or they can't remember your name!!! But then i was referred to Niva Salazar and he is the greatest service agent I've ever had...He is the reason why i like to bring my vehicle to Longo to get serviced. More
Nurul is a very friendly salesman to work with. He made our car purchase a pleasant experience in a relaxed atmosphere. There wasn't the typical "haggling" that we have encountered at other dealerships. our car purchase a pleasant experience in a relaxed atmosphere. There wasn't the typical "haggling" that we have encountered at other dealerships. He negotiated a fair deal with his superiors and came back with a printout showing the particulars of the purchase, including money factors, etc. This is the second lease that we have made through Nurul and both times he made sure were we getting the car we wanted, not a second or third choice. After agreeing on the terms, Nurul brought us over to the financing. That too was a pleasant non-pressured event. David Ishida, Financial Services Manager, was very friendly,thoroughly explaining the terms of the contract including any other options that were available that could be added to the contract, but definately no arm twisting. Upon completion of the paperwork, Nurul brought us out to our new car that was fully detailed and ready to go. After going over the operation of the vehicle, we pulled out of the lot as another satisfied Longo Lexus customer! More
AJ Chand was our saleman at Longo Lexus. He was extremely curtious and pleasant, and answered all of our questions in a straightforward and personable manner. My family and I were looking for a sp extremely curtious and pleasant, and answered all of our questions in a straightforward and personable manner. My family and I were looking for a specific Lexus model, the IS 350, and AJ was able to recommend a car that suited our requirements, again in a most professional manner. He did not try to dictate what we were to see, and allowed us to go at our own comfortable pace with regards to deciding on the right vehicle for us. Generally, buying a car is a stressful experience, but in this case, AJ made it easy for us. I probably would have tried to get a little better price on the vehicle, but my family and I had such a positive experience working with AJ, that we decided to take a reasonable offer and conclude the purchase. I would highly recommend AJ as the salesman to see if they are interested in purchasing a Lexus. Robert Yamamoto 2010 IS 350 More
This was the most pleasant customer experience experience of my life. From the moment we met Hadi until the conclusion of our transaction, he was very helpful and informative. He never pushed us and helped of my life. From the moment we met Hadi until the conclusion of our transaction, he was very helpful and informative. He never pushed us and helped us make an educated decision. I will recommend him to all of my friends and family. More
Both George and Nona have been extremely helpful from the phone call to my purchase. They explained everything about the car in detail and did not give me a hassle to purchase anything extra nor did they gi phone call to my purchase. They explained everything about the car in detail and did not give me a hassle to purchase anything extra nor did they give me any runarounds. Truly, it was a fast experience exactly the way i prefer it. i cannot recommend a better place or sales reps. More
Our car buying experience was amazing. We drove 75 miles to this dealership and it was well worth it! Gary Littleton was attentive to our needs and went through everything over the phone with us. When we a to this dealership and it was well worth it! Gary Littleton was attentive to our needs and went through everything over the phone with us. When we arrived at the dealership we knew exactly what we were getting. He was up front on pricing and never once pressured us into something we didn't want. He took care of our kids and got them set up with popcorn and a little t.v. while my husband and I took care of the car buying formalities. Those formalities were quick and easy to go through and we were in and out of the dealership in no time at all. Even my kids thought it was great experience...they never once asked if it was time to go home...LOL. Gary Littleton has continued to be available for any questions we may have even after our purchase. This was truly and enjoyable experience!!! Thanks Gary! More
This is my second purchase/lease at Longo. The total experience was fantastic. The process for quick efficient. The entire staff at Longo was very professional and courteous - this included the recept experience was fantastic. The process for quick efficient. The entire staff at Longo was very professional and courteous - this included the reception at the front. I received an excellent deal on my RX350 too. I'd like Longo to start selling vacations, houses, and other big purchases so that they too will be as exceptional as my experience at Longo. If you can, request Casey. You'll find him great to work with. More
I've been looking for dealer to purchase this particular model GX 460 for many times. Sales person Efren Martin helped me with excellent service and it was one of my best car purchase experience. He mad model GX 460 for many times. Sales person Efren Martin helped me with excellent service and it was one of my best car purchase experience. He made me feel very comfortable and did not give me a any pressure to buy. He was very kind and understandable not like other sales persons. I will comeback to this dealership and especially, for my next car purchase, I will ask for Efren Martin again. Thank you More