Longo Lexus

Longo Lexus responded

We truly appreciate your feedback and are glad to hear that Beau Ly provided excellent service throughout the repair process. It’s great to know that our honest pricing and quality service made your experience a positive one. Hurry back - Team Longo Lexus

Longo Lexus responded

We appreciate you sharing your experience. John provided courteous and knowledgeable service, and we’re glad to hear it met your expectations. Our service center is designed with our guests in mind, and we’re pleased that the amenities added to your visit. Hurry back Team Longo

Longo Lexus responded

Thank you for sharing your experience. We're thrilled to hear that Isaac and our team provided a warm and welcoming atmosphere. Your kind words mean a lot to us, and we're so glad you had a great visit. Team Longo Lexus

Annski2025 responded

I would also like to mention that Isaac followed up how the car was doing after 2 or 3 days. I felt valued as a customer. Isaac was professional, knowledgeable, and incredibly efficient. He had everything ready for us, and we were in and out faster than we expected. It's clear he values his customers time and ensures they get exactly what they need. Highly recommend working with Isaac if you're in the market for a new vehicle.

Longo Lexus responded

Thank you for your kind words! We're thrilled to hear that you had a great experience and got exactly what you wanted. Our team always strives to provide friendly and top-notch service. Enjoy what you drive - Team Longo Lexus

Longo Lexus responded

Thank you for your kind words and for taking the time to share your experience. We take great pride in providing outstanding customer service and high-quality products. Your satisfaction is our top priority, and we're always here to accommodate your needs. We truly appreciate your support and look forward to serving you again. Team Longo

Longo Lexus responded

We appreciate the opportunity to review, research, and respond to your service visit. Both of our foremen inspected your 2019 Lexus ES350 with 64,325 miles and did not find any issues. We noted a recommendation to conduct a test drive with you, but you declined the road test with the shop foreman. Additionally, we checked the vehicle's computer and found no error codes. Our offer to have your test drive with our foreman's is still available if you select - Team Longo

Longo Lexus responded

Thank you for your wonderful review! We truly appreciate you taking the time to share your experience. We're thrilled to hear that you found our service spectacular and that our team’s friendliness and expertise made a positive impact. Team Longo Lexus

Longo Lexus responded

Thank you for your feedback! We're glad to hear that you had a positive experience with our service and appreciated the language options we offer. We understand that wait times can be longer on Saturdays, and we truly appreciate your patience. We’ll continue working to improve our efficiency and ensure that your next visit is even smoother. Thanks again for choosing us! Team Longo

Longo Lexus responded

Thank you for sharing your positive experience with us! We're grateful for your kind words about our dealership, sales team, and service. It's always our goal to provide honest, transparent, and efficient service, and we're glad to hear that we're meeting those expectations for you. Team Longo Lexus

Longo Lexus responded

We truly appreciate you sharing your experience! It’s wonderful to hear that Mr. Van Phu and Mr. Nurul Choudhury made your leasing process so seamless and enjoyable. Providing detailed explanations, a great selection, and an extended test drive are all part of ensuring the best experience, and we’re glad they delivered. Your recommendation means a lot. Team Longo