Longo Lexus

Michael the service agent was extremely helpful and friendly. It was an overall pleasant experience for sure! friendly. It was an overall pleasant experience for sure! More

I had a fantastic experience at Longo Lexus in El Monte! The staff is incredibly friendly and makes every visit welcoming and stress-free. Their mechanics are reliable and take excellent care of my car, alw The staff is incredibly friendly and makes every visit welcoming and stress-free. Their mechanics are reliable and take excellent care of my car, always ensuring it’s in top shape with clear communication about the work done. I highly recommend Longo Lexus to anyone looking for quality service and a great team! More

I just leased a new Lexus NX 350 from Longo Lexus, and I could not be happier with the experience. From beginning to end, everything was smooth, efficient, and stress-free—truly the best dealership experien could not be happier with the experience. From beginning to end, everything was smooth, efficient, and stress-free—truly the best dealership experience I’ve had. Hieu Le from the digital team was amazing to work with. He was professional, knowledgeable, and always quick to answer my questions. Hieu made the process easy and straightforward, and I really appreciated his patience and friendly approach. Longo Lexus exceeded my expectations, and I’m thrilled with my new lease. I highly recommend both the dealership and Hieu Le to anyone considering a Lexus! More

Super fast service and always friendly. It was easy to make an appointment with minimal time waiting once I arrived. It was easy to make an appointment with minimal time waiting once I arrived. More

I have the BEST service adviser that ever existed - Francis Saldana. He has been my adviser for several years. He is very professional, a good listener, kind, well mannered, and always gives the best i Francis Saldana. He has been my adviser for several years. He is very professional, a good listener, kind, well mannered, and always gives the best info needed for your car and comfort. I drive my car out of Longo dealership knowing that I will be safe on the road. I am very happy, lucky, and blessed to have the BEST SERVICE ADVISER EVER!! Thank you Francis for everything. YOU ARE THE BEST. More

Good work, good service. Nice attitude and very nice waiting room, let us enjoy the waiting time. Nice attitude and very nice waiting room, let us enjoy the waiting time. More

I have been taking my car to Longo Lexus for years and I only work with Edgar Anzaldo, the best service advisor in the business. Edgar is professional, attentive, and always makes sure everything is taken c only work with Edgar Anzaldo, the best service advisor in the business. Edgar is professional, attentive, and always makes sure everything is taken care of with top notch service. He explains repairs clearly, provides honest recommendations, and ensures I never leave with unanswered questions. One of the things I appreciate most is how smooth the process is from start to finish. The loaner car program is quick and easy to use, and I am in and out in no time which makes a big difference when dropping off my vehicle for service. The service technicians also deserve credit for their excellent work. From routine maintenance to complex repairs, the quality of service has always been outstanding. The alignment and other repairs I have done have been spot on every time. Overall, Edgar and the team at Longo Lexus make servicing my car stress free and reliable. I highly recommend asking for Edgar because he will take great care of you and your vehicle. More

I had 2nd complimentary service for ES 350. Edgar was helpful. I did hear from him after car was taken into service area. Only texted me that car was ready. Basically good service. Edgar was helpful. I did hear from him after car was taken into service area. Only texted me that car was ready. Basically good service. More

Buying was all done on line. Excellent experience with not going to Longo Lexus. This is the second RX 350 we have purchased from Longo.. Treated with courtesy and fairness, O Excellent experience with not going to Longo Lexus. This is the second RX 350 we have purchased from Longo.. Treated with courtesy and fairness, Our rx350 was delivered to our driveway and the paperwork was finished . Very convenient !!! Their agent gave us lots of time to go over the car’s features . Then we drove it. I would highly recommend Longo Lexus to anyone buying a car or suv. More

Easiest car buying experience I’ve ever had. The customer service provided by Jackson Le was exceptional. The customer service provided by Jackson Le was exceptional. More