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Longo Toyota
El Monte, CA
5,593 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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Showing 5,593 reviews
November 25, 2023
Excellent Service provided by Danny Perez! ! He is truly an asset to Longo Toyota . Thanks ! He is truly an asset to Longo Toyota . Thanks More
by lopezs1968
Employees Worked With
November 22, 2023
Isaac was great to work with. He answered all my questions and professionally addressed my concerns. The car buying experience was quick and painless without pushy up sales. He answered all my questions and professionally addressed my concerns. The car buying experience was quick and painless without pushy up sales. More
by Ty
Employees Worked With
November 22, 2023
Friendly stuff, clean facility, Sebastian was very knowledgeable , fast service, convenient location, all facilities needed knowledgeable , fast service, convenient location, all facilities needed More
by Jcapaint
Employees Worked With
November 22, 2023
Pros : Got a car for MRSP Cons : 1. Zero Customer Satisfaction. You ask a question they don’t have answer, they just ask you to move out of the deal and they can find a new seller. 2. Zero Customer Satisfaction. You ask a question they don’t have answer, they just ask you to move out of the deal and they can find a new seller. 2. They have tie-ups with CarMax nearby. Just my experience with them was horrifying. I was getting an offer of $12600(expired a day ago) from CarMax while Longo was giving us an offer of $12500. We were ready to sell it to Longo to avoid multiple hops but Longo asked us if we have Carmax deal and they could match it. They decided to match up with CarMax, took 10 mins and returned back saying they changed their mind and can only offer $11000 and the only reason they gave was “Change of Mind”. When we refused and mentioned we will go to Carmax and sell, they said they have already called CarMax and now they have also decided to reduce the offer to $11000. Long story short, We found a new CarMax location, got the car re-evaluated and sold it to a higher price :) Overall, the experience was too tedious. More
by Classique
Employees Worked With
November 19, 2023
I to my car for service only and did not look around. No other comment. No other comment. More
by Dnntla
Employees Worked With
November 19, 2023
He was very kind and was extremely helpful in making a decision on the vehicle. He did not make me feel pressured to buy, allowed me plenty of time to think, and gave me well intentioned advice. decision on the vehicle. He did not make me feel pressured to buy, allowed me plenty of time to think, and gave me well intentioned advice. More
by Lopez.anthony27
November 18, 2023
Near my home . Inventory ok . Hopefully help me get back into a Toyota vehicle soon Inventory ok . Hopefully help me get back into a Toyota vehicle soon More
by ciscogaribay1
Employees Worked With
November 17, 2023
They have a great customer service they explain everything very thorough thorough. They answered all my questions everything very thorough thorough. They answered all my questions More
by petramendoza1959@yahoo.com
Employees Worked With
November 15, 2023
Best experience buying a new truck that I have ever had. Jimmy was upfront upon the agreed upon price. There were no gimmicks or hidden fees. Plus Jimmy had the truck pulled up when I arrived. The process w Jimmy was upfront upon the agreed upon price. There were no gimmicks or hidden fees. Plus Jimmy had the truck pulled up when I arrived. The process was fast, efficient, and effortless. Even the financing was great. Laura made the financing process easy and fast. Both Jimmy and Laura made the truck buying experience a breeze. They deserve higher than five stars! I even recommended the dealership to a friend looking for a RAV 4. Highly recommend! More
by MCMANLEY2013
